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HP Photosmart C4700 Support Question

HP Photosmart C4700 Support Question

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Question posted by glendaclarke on May 7th, 2011

Printer Won't Print From Computer After Printing From Camera Memory Card??

The first time this happened a technician fixed it and said the problem was that the ID number had changed on the printer.  He changed the number on my computer to match the printer number.  It worked until after I printed a picture from my camera's memory card.

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Related HP Photosmart C4700 Manual Pages

Reference Guide - Page 2

..., restores default settings, and clears the current photo selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu. Print on a variety of your HP Photosmart Print your memory card into a slot on . When viewing screens other than the Home screen, selects options related to as many as transparencies and envelopes. just...
User Guide - Page 3

... 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29 7 Scan Scan to a computer ...33 Scan to a memory card ...34 8 Copy Copy text or mixed documents 38 9 Reprint photos...43...
User Guide - Page 13

3 Get to know the HP PhotosmartPrinter parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card slot for Secure Digital and xD cards 7 Paper tray 8 Paper tray extender (also referred to as the tray extender) 9 ...
User Guide - Page 15

This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • "Print photos from a memory card" on page 24 • "Print on specialty media" on page 28 • "Save photos" on page 45 • "Load media" on page 18 • "Replace the cartridges" on page 48 &#...
User Guide - Page 24

... dialog box. 7. On the File menu in your print job by choosing one of print task in the Advanced, Printing Shortcuts, Features, and Color tabs. Make sure the product is the selected printer. 22 Print Click OK to begin printing. Remove all paper from a memory card" on page 24 Print photos saved on your computer" on photo paper 1. Select...
User Guide - Page 26

... 15 cm (4 x 6 inch) photo paper in paper tray. Load paper. ❑ Load up to Memory Card Print. Insert memory device. Print 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia...
User Guide - Page 27

...Home screen. ❑ Press button next to increase number of copies. adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card Print photos 25 Select photo. ❑ Press button next to Select. ❑ Press OK. ❑ Press button next to Prints to Memory Card Print. b. d.
User Guide - Page 33

... side edges of paper that are automatically displayed. You can leave them as is, change them, or create your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. The printer software has several specially designed printing shortcuts that you use often. On the File menu in your software application, click...
User Guide - Page 35

7 Scan • "Scan to a computer" on page 33 • "Scan to a memory card" on page 34 • "Scan and reprint photos" on product. Lift lid on page 43 Scan to a computer To scan to a computer 1. Scan Scan 33 b. Load original. a. Load original print side down on right front corner of glass.
User Guide - Page 36

If product is network-connected, a list of glass. a. b. Press button next to a memory card 1. Scan 34 Scan b. Press button next to Scan to start the scan. 3. Load original. Select computer to which you want to transfer to PC. Load original print side down on Home screen. View the animation for this topic. Related topics...
User Guide - Page 47

10 Save photos You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer's hard drive for advanced photo editing, sharing photos online, and printing from your digital camera and insert it . NOTE: The HP Photosmart must be connected to save photos 1. To save the photos to your...
User Guide - Page 55

... company charges apply. Solve a problem 12 Solve a problem This section contains the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you are...
User Guide - Page 68

... then start the Setup program. 2. If the 66 Solve a problem CAUTION: Reformatting the memory card will need to my computer Try the following solutions. • Solution...camera. If this did not solve the issue, try printing the photos from the product to install the product software. 3. Solve a problem Chapter 12 If the file system on the card is corrupt, reformat the memory card...
User Guide - Page 74

... product. If this did not solve the issue, try printing those files by using the HP Photosmart Software. Solve a problem Chapter 12 File messages The following solutions. • Solution 1: Reinsert the memory card • Solution 2: Print photos from the computer Solution: Take some photos with your digital camera, or if you previously saved photos on your computer...
User Guide - Page 75

... computer. Solution 2: Reformat the memory card in your computer, try printing the photos from your memory card to your digital camera. Cause: The file name you that you have lost. Cause: Some of the files on the memory card are not using the HP Photosmart Software. If the file system on the card. CAUTION: Reformatting the memory card will need to create...
User Guide - Page 76

... ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. 74 Solve a problem If this did not have enough memory. Install the tri-color print cartridge. You might need to common user errors: • Cannot crop • Borderless printing error • Memory card error • Memory card is not fully inserted Cannot crop Try...
User Guide - Page 77

... the memory card all but one memory card at the same time. Memory card is locked Solution: Unlock the memory card and try the next solution. Use only one card at a time Solution: You can insert only one memory card. If this did not solve the issue, try again. You might also need to perform the task. Cause: There was in a card slot. Solve a problem Memory card...
User Guide - Page 78

... the photos from the computer. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card. Paper messages The following is a list of 8 MB or less and 64 MB or more with your digital camera. Solve a problem Chapter 12 If more than one memory card is inserted, an error message...
User Guide - Page 93

... panel (such as printing a photo from the computer. For a list of the product. If this did not solve the issue, try the next solution. For more information, see if your product. If you are not compatible with the product, replace the indicated print cartridges with the product. You can only print jobs from a memory card).
User Guide - Page 119

... x 15 cm photo paper specifications 106 error messages memory cards 75 reading or writing file 72 A after the support period 54 alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy...

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