HP Pavilion dv6 Support Question
HP Pavilion dv6 Support Question
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Question posted by tekisha on May 13th, 2014
Hp Pavilion Dv6-3225dx Wont Power On
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Current Answers
Answer #1: Posted by freginold on July 31st, 2014 6:20 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP Pavilion dv6 Manual Pages
User Guide - Page 2
...-002
Product notice
This user guide describes features that are common to the HP Web site at http://www.hp.com/support. Microsoft and Windows are set forth in the Notebook PC User... Guide, go to most models. The information contained herein is a trademark of Microsoft Corporation.
HP shall not be construed as constituting an additional warranty. Some features may not be available on ...
User Guide - Page 5
... modem 13 Using wireless devices ...13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ...16 Setting up a WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to...
User Guide - Page 7
... Media Player produces no sound or display 58 A device driver must be reinstalled 58 Obtaining the latest HP device drivers 59 Obtaining the latest Windows device drivers 59
5 Power management ...60 Setting power options ...60 Using power-saving states 60 Initiating and exiting Sleep 60 Initiating and exiting Hibernation 61 Using the battery meter...
User Guide - Page 8
... Step 2: Disable Hibernation and Sleep 69 Step 3: Discharge the battery 69 Step 4: Fully recharge the battery 70 Step 5: Reenable Hibernation and Sleep 70 Conserving battery power 70 Storing a battery ...70 Disposing of a used battery 71 Replacing the battery ...71 Shutting down the computer ...71
6 Drives ...73 Handling drives ...73 Using external...
User Guide - Page 9
... Windows 89 Setting passwords in Setup Utility 89 Administrator password 90 Managing an administrator password 90 Entering an administrator password 90 Power-on password 90 Managing a power-on password 91 Entering a power-on password 91 Using antivirus software ...92 Using firewall software ...93 Installing critical updates ...94
10 Setup Utility (BIOS) ...95 Starting...
User Guide - Page 13
... is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off . Components 3 Lights
Component (1)
TouchPad light
(2)
Caps lock light
(3)
Power light
(4)
Wireless light
Description ● On: The TouchPad is disabled. ● Off: The TouchPad is on. ● Amber: All wireless devices are off or in...
User Guide - Page 14
... and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to exit Hibernation.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options.
4 Chapter 1 Features
Button and speakers
Component
(1)
Speakers (2)
(2)
Power button
Description
Produce sound.
● When the computer is off...
User Guide - Page 17
...charging. Connects an AC adapter.
(7)
Security cable slot
Attaches an optional security cable to external power and
the battery is fully charged. ● Blinking white: The computer is in the Sleep...(3)
USB port
(4)
RJ-11 (modem) jack (select models only)
(5)
AC adapter/power/battery light
(6)
Power connector
Description Reads and writes to act as a deterrent, but it may not prevent ...
User Guide - Page 18
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.
Enables airflow to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connects a network cable. Produces sound when connected to cool internal components. Supports the following optional digital card ...
User Guide - Page 21
... PBX systems may resemble analog telephone jacks, but they are not compatible with select models or purchased separately).
Converts AC power to DC power. Additional hardware components
Component (1) Power cord* (2) AC adapter (3) Battery*
*Power cords vary in which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the...
User Guide - Page 24
... on the computer.
All of individual devices.
The wireless light indicates the overall power state of your wireless devices, not the status of the wireless devices on your computer using these features:
● The wireless action key (f12) ● HP Wireless Assistant software ● Operating system controls
Using the wireless action key...
User Guide - Page 25
... Wireless Assistant by clicking the wireless icon in Setup Utility before it can be turned on a wireless device does not automatically connect the computer to HP Wireless Assistant icon in the bottom row of the notification area, and then position the mouse pointer over the wireless icon. Wireless Assistant opens. 3. Click...
User Guide - Page 72
.... 3.
Click Change Settings that are available: ● HP recommended ● High performance ● Power saver You can change additional settings, click Change advanced power settings and make your changes.
Selecting a different power plan
▲ Click the battery meter icon in the notification area, and then select a power plan from the list. or - Change the settings...
User Guide - Page 73
... the computer is easily accessible at all times. Do not disable the power cord grounding pin, for example, by unplugging the power cord from the computer).
Disconnect power from the computer by unplugging the power cord from HP. To connect the computer to battery power. ● The display brightness is supplied through an approved AC adapter...
User Guide - Page 75
... ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery
life ● Information on the...the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. NOTE: The computer must be connected to external power for Battery Check to the computer. Battery...
User Guide - Page 81
... dispose of the following conditions: ● When you need it to the HP Web site for more . If a computer will be unused and unplugged from external power for an extended period Although you can shut down the computer with the power button, the recommended procedure is not charging properly, or when the battery...
User Guide - Page 112
... download a BIOS update: 1. Access the page on the HP Web site that provides software for example, filename.exe).
NOTE... not shut down after the BIOS has successfully updated. At the download area, follow these instructions: Do not disconnect power from your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. ...
User Guide - Page 115
... that you can restore your computer from the HP Web site. Note the following guidelines before you experience serious system failure or instability....not to a USB port on -screen instructions. Create these discs after setting up to 20 discs may be prompted to AC power during this process. ● Only one set of recovery discs: 1. To create a set of recovery discs. All these ...
User Guide - Page 120
... 11 bottom 9 left-side 8 right-side 7 top 2 connecting to a WLAN 18 connection, external power 63 connector, power 7 conservation, power 70 copyright warning 46 cord, power 11 corporate WLAN connection 18 critical battery level 67 CyberLink PowerDVD 8 software 35
D device drivers
HP drivers 59 Windows drivers 59 Diagnostics menu 99 digital card defined 82 inserting 82...
User Guide - Page 122
... 8, 37 HDMI 8, 38 USB 7, 8, 80 power connecting 63 conserving 70 power button, identifying 4 power connector, identifying 7 power cord, identifying 11 power light, identifying 3 power-on password creating 91 entering 91 managing 91 Processor ... disc burning 57 disc play 56 DVD movie play 57 external display 57 HP device drivers 59 optical disc tray 54 optical drive detection 55 Windows device ...
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