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HP Pavilion dm4-1000 Support Question

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Question posted by enjafetm on March 11th, 2014

Hp Pavilion Dm4 Will Not Boot

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Answer #1: Posted by freginold on May 22nd, 2014 6:37 PM
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Pavilion dm4-1000 Manual Pages

End User License Agreement - Page 1

... all terms and conditions of any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties ("Freeware"), is provided to the... a discrete agreement, shrink wrap license or electronic license terms accepted at time of the HP Product. RIGHTS IN THE SOFTWARE the right to you in its suppliers reserve all or any...
End User License Agreement - Page 2

...use the original Software Product that formed the basis for the original Software Product identified by HP as other terms will also terminate upon conditions set forth elsewhere in any term or .... a. All intellectual property rights in the Software Product and user documentation are owned by HP or its affiliates may not rent, lease or lend the Software Product or use the Software...
End User License Agreement - Page 3

... its entirety. 10. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING... Data for Commercial Items are licensed to you might incur, the entire liability of HP and any provision of this information in violation of implied warranties, so the above limitation...
End User License Agreement - Page 4

... supersedes all prior or contemporaneous oral or written communications, proposals and representations with the HP Product) is governed by your state of their respective companies. ENTIRE AGREEMENT. HP shall not be trademarks of residence and, if applicable, you and HP relating to enter into this EULA shall control. © 2003 Hewlett-Packard Development...
Resolving Start Up and No Boot Problems Checklist - Page 1

... does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Check AC adapter wiring and power connection to help with diagnostics testing Contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices...
Resolving Start Up and No Boot Problems Checklist - Page 2

...com for terms in error message  Search www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run memory and ... PC can run in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 2

...express warranty statements accompanying such products and services. Nothing herein should be liable for HP products and services are either trademarks or registered trademarks of Microsoft Corporation in the... 609889-001 SD Logo is a trademark of its proprietor and used by its proprietor. HP shall not be construed as constituting an additional warranty. SD Logo is a trademark of ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 11

...Product description Category Product Name Processors Chipset Graphics Panel Memory Description Discrete HP Pavilion dm4 Entertainment PC √ Intel® Core™ i7 processor 620M, 2....ATI Mobility Radeon™ HD5450 with 512MB of dedicated video memory [64-MB×16 DDR3, 4 pcs, 800-MHz]) Intel HD Graphics with shared video memory (memory size is dynamic change) Unified Memory ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 12

...9.5-mm (0.50-in) tray load, √ fixed, SATA drive: DVD±R/RW SuperMulti DL Drive HP TrueVision √ Low light, fixed (no tilt), activity LED √ 640 × 480 by ...Microsoft Premium requirements √ Altec Lansing speakers √ Integrated 10/100/1000 network interface card (NIC) √ Integrated wireless local area network √ (WLAN) options by...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 20

... internal components and prevent overheating. Connects an optional external display, such as a deterrent, but it may not prevent the computer from being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: Power is on and off during routine operation. ● White: The network is...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 29

... 608231-001 (12) Bluetooth module 537921-001 NOTE: The Bluetooth module cable is included in the Misc Cable Kit, spare part number 608227-001. (13) HP un2420 Broadband Module (WWAN) 531993-001 (14) WLAN modules Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 580101-001 For use in Canada, the Cayman Islands...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 39

...-D01 Power cord, AC, 3-pin, black,1.83-m, for use in Argentina 490371-D61 Power cord, AC, 3-pin, black,1.83-m, for use in India 531993-001 HP un2420 Broadband Module (WWAN) 537921-001 Bluetooth module without cable Sequential part number listing 29
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 49

Foot straps (heel, toe, or boot straps) can be used at a grounded workstation. ● When seated, wear a wrist strap connected to ... include either a wrist strap or a foot strap at standing workstations and are flexible straps with a minimum of shoes or boots. Wrist straps are compatible with banana-plug connectors, use foot straps and a grounded floor mat. To provide proper ground, ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 107

...HP recommends that you create recovery discs to be sure that do not have a recovery partition. NOTE: You can purchase recovery discs for the presence of system failure or instability. ● Backing up (boot... or driver (Recovery Manager software feature). If the partition is present, an HP Recovery drive is as complete as your important system files. ● Creating system restore points...
User Guide - Windows 7 - Page 27

... more places and over larger areas than it may not snap into place properly and could damage the SIM and the SIM connector. HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which in most cases is preinstalled in the illustration. To insert a SIM: 1. For information on the road or outside the...
User Guide - Windows 7 - Page 29

... Internet using Bluetooth devices, refer to release it as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera... capability that allows you to the Internet. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up , and then reconnect external power and external devices. ...
User Guide - Windows 7 - Page 44

... Programs. 2. NOTE: For information about using . CAUTION: To prevent loss of TV shows and channels, and watch the HP-TV channel streamed in the taskbar. Do not use . Insert a disc into a mobile entertainment center. Do not write to a disc while the computer is sensitive to vibration. Click a multimedia task from the Internet...
User Guide - Windows 7 - Page 101

Disabling and enabling QuickWeb To disable or reenable QuickWeb from your Windows operating system. Select Start > All Programs > HP QuickWeb. Click HP QuickWeb Configuration Tool. 2. Click OK. Select Large icons or Small icons to the Notebook Essentials guide for additional information on environment that is separate from within seconds of pressing the power button...
User Guide - Windows 7 - Page 109

... computer to help you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your information regularly to recover your important system ...failure or instability. ● Backing up (boot) your system on the hard drive or from the HP Web site. If the partition is present, an HP Recovery drive is as complete as your ...
User Guide - Windows 7 - Page 115

...critical battery level 58 critical security updates, installing 87 D default settings, restoring 93 device drivers HP drivers 48 Windows drivers 48 Diagnostics menu 95 digital card defined 74 inserting 74 removing 75 ...ray R/RE DVD+/-RW SuperMulti DL Drive 39 Blu-ray ROM DVD±R SuperMulti DL Drive 39 boot order 95 DVD-ROM 39 DVD±R SuperMulti DL LightScribe Drive 39 hard 66, 68 DVD changing ...

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