HP Pavilion a6000 Support Question
HP Pavilion a6000 Support Question
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Question posted by Rikkiant on June 8th, 2014
Hp Pavillion A6000 Won't Boot
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Current Answers
Answer #1: Posted by freginold on July 31st, 2014 4:29 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a desktop computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related HP Pavilion a6000 Manual Pages
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 2
... contained herein is protected by copyright.
Safety and Regulatory Information
Desktops, Thin Clients, and Personal Workstations
Tenth Edition (October 2009)...2007)
First Edition (August 2006)
Document Part Number: 418213-401
Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. ©...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 26
... EPA to power down the computer and monitor after a period of inactivity:
Business Desktops
Consumer Desktops Thin Clients Workstations
Operating System XP Vista Windows 7 Windows Server 2008 R2
Computer 15...to enter a low-power (or "sleep") mode after the following logo appears on ).
HP computers marked with the ENERGY STAR logo are not ENERGY STAR-qualified can be woken by ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27
... and may contain the following material that might require special handling at http://www.hp.com/go/reach. ENWW
Environmental Agency Notices 21
See http://www.dtsc.ca.gov...on Linux or FreeDOS Desktop PCs.
A chemical information report for your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org).
Mercury Statement
This HP product may require special...
Warranty - Page 11
..., model name, and model number • Applicable error messages • Add-on non-HP software. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on options • Operating system •...
Warranty - Page 25
... free during your computer. Go to Register! Support Information
Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more.
5 If you have... Spanish (U.S. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4 HP Technical Support Web site.
Go to: http://register.hp.com
Where to Get Help
Follow These Steps...
Warranty - Page 28
... - Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle
The information contained herein is used for us to change without notice. Confirming Total Memory... BIOS displays the full 4GB of installed memory. 1 Turn on the PC. 2 Press the F1 key. The BIOS menu displays.
HP Planet Partners
HP is sensitive to the environment and has a program, Planet Partners, to...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 2
...of purchase or lease of purchase or lease from HP, or from defects in all countries/regions and may be incurred in this Limited Warranty. Refurbished HP Pavilion desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer products. Hardware Limited Warranty
HP Product Duration
Hardware
90-day limited warranty
Software
90...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 4
... product you are the types of warranty support service that customer self repair is a specified, fixed period commencing on the HP Web site at: http://www.hp.com/support
Carry-in Warranty Service
(Desktops ONLY)
Under the terms of loss during the Limited Warranty Period, you may result in service, you have purchased...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 5
... PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS DEFINED BELOW) OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED "AS IS" AND WITH ALL FAULTS, AND
5 Pick Up & Return Warranty Service
(Desktops and Digital Entertainment Centers ONLY)
Your HP Limited Warranty may include an advance unit replacement warranty service. Under the terms of purchase...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 14
Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4 HP Technical Support Web site. Telephone support is free during your product...then click Help and Support. Go to Get Help
Follow these steps when you own.
• The HP Newsgram, our monthly online magazine packed
full of purchase available. Click the Windows Start Button, All Programs, ...
Start Here Guide - Page 5
Getting Help 59 Finding Onscreen Guides 59 Finding Guides on the Web 59 Using the Onscreen Help and Support Center 60 Using the PC Help & Tools Folder 60 Using HP Connections or Compaq Connections 60
Getting messages 61 Turning off messages 61 Reactivating messages 62 Index...63
Table of Contents v
Start Here Guide - Page 66
... Using the PC Help & Tools Folder
The PC Help & Tools folder contains special utilities for computer owners, such as they arrive or read them later. Most support updates that HP Connections or ... Help and Support Center (select models only). Or
Click the Windows Start Button on your desktop.
Here you 're connected to bring you important information for your computer:
Product notices Tips...
Start Here Guide - Page 67
... Compaq Connections has been activated on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click HP Connections or Compaq Connections. If HP Connections or Compaq Connections has not been activated on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click HP Connections or Compaq Connections.
Getting messages
After you reactivate it does not...
Start Here Guide - Page 68
... to reactivate the service.
62 Start Here To turn on the service: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click HP Connections or Compaq Connections. HP Connections or Compaq
Connections displays. 5 Click Activate to the Internet, and you automatically receive messages as they become available.
Upgrading and Servicing Guide - Page 3
... the PC 2 Before Opening the PC 2 After Closing the PC 3 Removing the Side Panel 3 Replacing the Side Panel 4 Removing the Front Panel 5 Replacing the Front Panel 6 Locating Components Inside the Computer 7 Removing and Replacing Drives 8 Removing an Optical Drive 8 Adding or Replacing an Optical Drive 9 Removing the HP Pocket Media or Diskette or Hard...
Upgrading and Servicing Guide - Page 15
... to the secondary hard disk drive. See "Opening and Closing the PC" on page 1.
2 Release the HP Pocket Media or diskette (floppy), or hard disk drive, by removing the two screws on ...page 1.
Removing the HP Pocket Media or Diskette or Hard Disk Drive
1 Complete the procedures to prepare the PC to remove the side panel and to add. Upgrading and ...
Getting Started Guide - Page 44
... only) on the taskbar, and then click Help and Support.
Most support updates that HP Connections or Compaq Connections messages deliver are also available to you through the support Web site... notices Tips Special offers for your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. Using the Onscreen Help and Support Center
Information about commonly...
Getting Started Guide - Page 59
... on the taskbar. 2 Click All Programs. 3 Click HP Total Care Advisor. Using HP Total Care Advisor Software
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PC Help provides simple access...
Getting Started Guide - Page 84
...drive. Access PC Health and Security and PC Help tools. Import audio, video, and other media files from HP. NOTE: You may need to install this program: HP Total Care ... this, follow the installation instructions that becomes a Microsoft Windows Media source file with your desktop. Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Edit and preview...
PC Troubleshooting and Maintenance Guide - Page 31
... you see the desktop. Running System Recovery from the Windows Vista Start menu
1 Turn... menu. Through recovery discs that you want to http://www.hp.com/support and visit the Software & Driver downloads page for...computer. 4 Click the Windows Start Button. 5 Click All Programs. 6 Click PC Help & Tools. 7 Click Recovery Manager. Through recovery discs purchased from the ...
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