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HP Pavilion 11-n010dx Support Question

HP Pavilion 11-n010dx Support Question

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Question posted by kyroskata on April 7th, 2015

My Screen Started To Smoke From The Bottom Right Corner

My screen started to smoke and a hole was made in the right corner of the screen, I unplugged it quickly, retried it later on, and the screen started to smoke from the corner again, I even burnt my hand when I noticed it getting hot and the plastic melting off. The Model number is 11-n010dx , what can be the issue?

Current Answers

Answer #1: Posted by BusterDoogen on April 7th, 2015 12:49 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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You definitely have a short circuit in that area. As to the culprit you'll need to open it up to determine cause. If it's still in warranty contact HP CS.

Power cord notices WARNING! To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer.

I hope this is helpful to you!

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Answer #2: Posted by hzplj9 on April 8th, 2015 5:14 AM
hzplj9

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The fault is probably the inverter PCB under the screen or as previously stated. However here's a link to HP where you can find details of part numbers for parts if it is out of warranty.

https://support.hp.com/us-en/product/details/hp-pavilion-11-n000-x360-pc-series/model/6970533?lang=en&cc=us

Related HP Pavilion 11-n010dx Manual Pages

Regulatory, Safety and Environmental Notices User Guide - Page 51

...for energy efficiency. See the EPA ENERGY STAR Web site for your desktop or workstation, select Start > Control Panel, and then type Power Options in homes, offices, and factories. CAUTION: ... the EPA ENERGY STAR Power Management Web site for your desktop or workstation, from the Start screen, type power, select Settings, and then select Power Options from sleep mode through user ...
HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 14

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HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 15

...video. For optimal transmission, keep the areas immediately around the antennas free from the Start screen, type support, and then select the HP Support Assistant app. NOTE: The internal.... Your computer can function as a classic notebook, and in use the webcam, from the Start screen, type camera, and then select Camera from the outside of the computer. *The antennas are...
HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 17

... on an external mouse. Functions like the left button on the screen. Description Produce sound. Top 9 Top TouchPad Component (1) TouchPad zone (2) (3) Speakers Left TouchPad button Right TouchPad button Component Speakers (2) Description Moves the on-screen pointer and selects or activates items on an external mouse. NOTE: The TouchPad also supports edge-swipe gestures...
HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 19

... esc key. Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Top 11 Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous...
HP Pavilion 11 x360 PC Maintenance and Service Guide - Page 74

To start HP PC Hardware Diagnostics UEFI: 1. Connected USB drive ... functioning properly. When the diagnostic tool opens, use the keyboard arrow keys to a USB device on -screen instructions. Downloading HP PC Hardware Diagnostics (UEFI) to stop a diagnostic test, press esc. Point to Support...components. Turn on or restart the computer, quickly press esc, and then press f2. b.
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... 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 Fun things to do ...1 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...9 Changing your notebook to an entertainment stand 10 Changing your notebook to a tablet 10 Top ...11...
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...network: 1. Select Share from the Start screen, type help, and then select Help and Support. To share drives on -screen instructions. From the Windows desktop, right-click the network status icon in...accessing software When your computer is copy-protected, it cannot be shared. From the Start screen, type control panel, and then select Control Panel. 2. Using operating system controls...
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... corporate network whether you are on WLAN implementation, router manufacturer, and interference from the Start screen, type help, and then select Help and Support. Coverage for and connect to a...; Use a firewall. From the Start screen, point to turn the WLAN device on . press the wireless button to the far-right upper or lower corner of both software and hardware. NOTE...
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