HP PSC 1310 Support Question
HP PSC 1310 Support Question
Find answers below for this question about HP PSC 1310 - All-in-One Printer.Need a HP PSC 1310 manual? We have 1 online manual for this item!
Question posted by jwbonner on February 25th, 2013
Psc 1315 Print Problem Printing Form My Laptop To My Desktop Computer
When I Try To Print From My Laptop Which Is Running Ubuntu 12.10 To My Desktop Computer Which Is Running Windows 7 The Print Job Hangs In The Print Que And Just Says Printing Altho Nothing Prints.
the Printer Is Properly Networked.
Current Answers
Answer #1: Posted by tintinb on February 27th, 2013 12:11 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
I believe that this might be related to the driver software conflict of 2 different Operating Systems. Remember that the driver software is very important in using your printer or any other similar device. You need to install the driver software for Linux and Windows Operating System. You can download the compatible driver software for these devices here:
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP PSC 1310 Manual Pages
HP PSC 1310 series all-in-one - (English) User Guide - Page 5
... 24
6 order supplies 25 order media 25 order print cartridges 25 order other supplies 25
7 maintain your hp psc 27 clean the glass 27 clean the lid backing 27 clean the exterior 28 work with print cartridges 28 self-maintenance sounds 36
8 get hp psc 1310 series support 37 get support and other information from...
HP PSC 1310 series all-in-one - (English) User Guide - Page 6
... service 45 warranty upgrades 45 returning your hp psc for service 46 hewlett-packard limited global warranty statement 46
10 technical information 49 paper specifications 49 physical specifications...in five easy steps (Windows 55 send a photo or image using your hp psc (Macintosh 57 why should I register with hp instant share (Windows 58
12 troubleshooting information 59 installation ...
HP PSC 1310 series all-in-one - (English) User Guide - Page 9
... panel status lights on page 3 • use your hp psc with a computer on page 6
front panel overview
Use the graphic and table below to become familiar with...psc is attached properly. quick start
quick start
1
Your HP psc can do more information on the use your hp psc with a computer on page 6. If your computer. You can be attached to the setup instructions for making copies and printing...
HP PSC 1310 series all-in-one - (English) User Guide - Page 10
...psc 1310 series
Unplug the power cord to completely disconnect the power supply to the device. Start Copy, Color: starts a color copy. Also, resumes a copy or print job after a jam or other error.
Cancel: stops a job...
4
5
6 7
8 9 10
feature 1
2 3
4 5 6 7 8 9 10
purpose
On/Resume: turns the HP psc on and off by pressing On/Resume for a copy job.
Check Paper: lights up to ...
HP PSC 1310 series all-in-one - (English) User Guide - Page 11
... a scan, copy, or print job from the front panel or from a camera on printing from your HP PSC on . Note: Do not use .
Press the On/Resume button to become familiar with a USB cable and print your HP PSC is currently performing or about tasks that your computer.
Light is on the device. Light is a paper jam...
HP PSC 1310 series all-in-one - (English) User Guide - Page 12
... your HP PSC to
a color copy job. The HP psc is trying to scan and there is processing Wait for your HP PSC to
a print, scan, or
finish processing the job. quick start
chapter 1
on light (green)
black copy color copy explanation
area
area
(backlight) (backlight)
what to do ? Your HP PSC is a communication problem.
Your HP PSC is on...
HP PSC 1310 series all-in-one - (English) User Guide - Page 13
...Windows only).
Re-insert the print cartridges and make sure they are not the same.
• Change paper size on this condition, click the HP psc status icon in paper tray to do? If the light blinks, the tri-color print...from the print cartridges. Then press On/ Resume to blink, one of the print cartridges is blinking. Light is defective and must be a problem with the print cartridge.
...
HP PSC 1310 series all-in-one - (English) User Guide - Page 14
... that is not corrected, unplug the HP psc and plug it in Windows to completely uninstall the HP Director software, and then reinstall the HP Director.
6
hp psc 1310 series
An error caused the
1
HP psc to stop functioning.
2
Turn the HP psc off and then on the desktop. -
If your device is blinking.
Note: The HP Director...
HP PSC 1310 series all-in-one - (English) User Guide - Page 15
user guide
7 quick start
1
2
3
4
quick start
12
5
6
7
8
9
10
11
feature purpose
1 Status: select this feature to display the current status of your HP psc.
2 Settings: select this feature to view or change various settings for your HP psc, such as print, scan, or copy.
3 Help: select this feature to access the HP Image Zone Help, which...
HP PSC 1310 series all-in-one - (English) User Guide - Page 19
... page 12 • load letter or A4 paper on page 12 • load envelopes on page 14 • load postcards, Hagaki cards, or 4 by 6 inch (10 by 15... and bottom edges. lid
Top edge of your HP psc. It is important that it is loaded correctly and not damaged.
load ...originals & paper
load originals and load paper
2
You can also print and copy onto a variety of paper types and paper sizes. For...
HP PSC 1310 series all-in-one - (English) User Guide - Page 23
... or Photo.
load originals & paper
load originals and load paper
recommended papers
For the best print quality, use with the print side down . For best results, adjust the paper settings each time you remove it into the HP psc.
2 Press Paper Type on page 15. If you want to make sure none of...
HP PSC 1310 series all-in-one - (English) User Guide - Page 25
...camera to your camera's user guide for more information.
17 Disconnect the camera, correct the problem on page 17
connect a camera
After you take photos with your camera. If the camera ... the card slots blinks green when printing from the camera. PictBridge port
print from a camera
3
This HP psc supports the PictBridge standard, which allows you can print your photos. When the camera is...
HP PSC 1310 series all-in-one - (English) User Guide - Page 26
... settings:
• Paper type is 1. PictBridge port
18
hp psc 1310 series Use letter or A4,or 4 by 6 inch (10 by 15 cm) tabbed photo paper when printing from the PictBridge port.
• Paper size is detected by the HP PSC. • Number of images printed on each page is set to your camera's user guide...
HP PSC 1310 series all-in-one - (English) User Guide - Page 28
...print cartridge on page 36 for all paper. See use the Paper Type button to select Plain.
perform special copy jobs
In addition to standard copying, your HP psc...select Plain as the Paper Type. copy
20
hp psc 1310 series This produces the highest quality copies for more...by 6 inch (10 by 15 cm) borderless copy of the glass. With the tri-color and photo print cartridges installed, ...
HP PSC 1310 series all-in-one - (English) User Guide - Page 29
...print side down on the glass so the long edge of the photo is not 4 by 6 inches (10 by 15 cm), press the Size button to select Fit to select Photo. user guide
21
copy The HP psc... copying a photo, position the photo on the left front corner of the glass. When printing onto photo paper, the HP psc automatically copies your original face down in Best quality mode.
5 Press Start Copy, Black ...
HP PSC 1310 series all-in-one - (English) User Guide - Page 41
... from the hp director for Windows users 1 From the HP Director, choose Settings, choose Print Settings, and then
choose Printer Toolbox. 2 Click the Device Services tab. 3 Click Align the Print Cartridges. This takes about 30 seconds. A print cartridge alignment sheet is finished.
user guide
2 Press Scan. You can also align the print cartridges at any time from...
HP PSC 1310 series all-in-one - (English) User Guide - Page 43
.... 9 Repeat if necessary for the other print cartridge. 10 Close the door and plug in the HP psc. The print carriage moves to the center. 2 After the print carriage has moved to clean the print cartridge contacts.
maintain your hp psc
maintain your hp psc
clean the print cartridge contacts Clean the print cartridge contacts only if the Self-Test...
HP PSC 1310 series all-in-one - (English) User Guide - Page 54
...be uninterrupted or error free. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it has...period, notice of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any other problems, including those defects which arise as... psc 1310 series limitations of international Customer Support numbers.
HP PSC 1310 series all-in-one - (English) User Guide - Page 62
...that the product:
Product name:
HP PSC 1310 Series (Q5763A)
Model number(s):
PSC 1315 (Q5765A), 1315xi (Q5766A), 1315v (Q5767A), 1311 (Q5768A), 1312 (Q5769A), PSC 1317 (Q5770A), 1315 (Q5771A), 1318 (Q5772A)
Power adapters...-
Bernardo Dr. San Diego, CA, USA 92127
technical information
54
hp psc 1310 series chapter 10
declaration of the Low Voltage Directive 73/23/EC, the EMC Directive 89/...
HP PSC 1310 series all-in-one - (English) User Guide - Page 70
... uninstall from a Windows computer
1 Disconnect your HP psc from your computer.
2 On the Windows task bar, click Start, Programs or All Programs (XP), HP, PSC All-In-One 1310 series, Uninstall.
3 Finally, make sure that the software is installed.
4 Follow the directions on the HP PSC by pressing the On/Resume button. troubleshooting
chapter 12
problem
possible cause...
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