HP P2055dn Support Question
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Question posted by Nigroz on June 23rd, 2014
Hp P2055 Feeder Does Not Pick Up Envelopes
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Related HP P2055dn Manual Pages
HP LaserJet Printer Family - Print Media Specification Guide - Page 5
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_5_bdc6.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_5_bdc6.png)
...post-image curl 25 Envelope problems 26 Frequent envelope jams 26 Gray areas on both sides of the paper 17 Preparing laser-printed mailings 17
Shipping and storing print media 19 Environmental considerations 19
3 Troubleshooting
Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33
iii Contents
1 Overview
How HP LaserJet printers work 2 Alternative sources...
HP LaserJet Printer Family - Print Media Specification Guide - Page 7
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_7_f1d0.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_7_f1d0.png)
... document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers.
It also contains information to help you . 1 Overview
Note Note
HP LaserJet printers quickly and quietly produce documents of high-quality print media are available to laser printer users. A variety of print media, including paper, envelopes, labels, and overhead transparencies...
HP LaserJet Printer Family - Print Media Specification Guide - Page 10
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_10_f8bc.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_10_f8bc.png)
...information about the following activities:
q Preparing print media for use q Using paper q Using envelopes q Using labels q Using overhead transparencies q Printing on page 6. Print media needs some ...High-quality laser and copier papers are usually made from 100 percent chemical wood pulp and are optimized for laser printing.
4 Using print media
ENWW Although your HP LaserJet printer will ...
HP LaserJet Printer Family - Print Media Specification Guide - Page 12
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_12_807a.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_12_807a.png)
.... Some chemically coated papers, such as those found in unsatisfactory performance and poor reliability, and HP does not recommend their spacing to blister during fusing. Colored paper
You can use . Print quality from the HP color LaserJet printers is available in this guide. When these grades of rollers, damage to print on colored media...
HP LaserJet Printer Family - Print Media Specification Guide - Page 16
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_16_b98a.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_16_b98a.png)
...of nominal.
short grain for HP color LaserJet printers).
Dimensional accuracy
Cut sheet within 5 mm (0.2 inch). See the support documentation that came with your printer for specific information. Landscape feeding... 28 lb).
Wax pick
12 minimum (Dennison).
10 Using print media
ENWW See the support documentation that came with your printer for specific information. Property...
HP LaserJet Printer Family - Print Media Specification Guide - Page 17
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_17_a97c.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_17_a97c.png)
... HP color LaserJet 5 printers do not feed through the printer's fuser area. Printing on page 13 and still not print satisfactorily because of the printing environment or other process-control problems can meet all other materials used on many sizes and styles of envelopes by using the manual feed feature, an optional envelope tray, an optional envelope feeder...
HP LaserJet Printer Family - Print Media Specification Guide - Page 18
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_18_57aa.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_18_57aa.png)
... have double-sided seam construction, which creates vertical seams at both ends of the envelope instead of envelope performed satisfactorily in an HP LaserJet printer.
Many varieties of the test results are folded more flimsy than normal, which ones print acceptably in HP testing; q The multiple layers in poor fusing. Some of this effect by increasing...
HP LaserJet Printer Family - Print Media Specification Guide - Page 19
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_19_b64d.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_19_b64d.png)
... the specifications for HP color LaserJet printers).
Envelopes must not be tight (not baggy) to avoid wrinkling. The envelope flap must be folded within 1.5 mm [0.059 inch] over the width where the adhesive is left to all HP LaserJet printers. Moisture content
4 percent to 28 lb). Property Basis weight
Specifications
64 g/m2 to 105 g/m2 (17 lb to...
HP LaserJet Printer Family - Print Media Specification Guide - Page 23
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_23_28d4.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_23_28d4.png)
... the ink is critical. The envelopes should be either an automatic or a manual process. Several manufacturers have an edge or end seam and a minimum basis weight of choice for 90-g/m2 (24-lb) and heavier paper. Laser printers produce high-quality images; Automatic duplexing
Automatic duplexing requires an HP LaserJet printer that the manufacturer's recommended toner...
HP LaserJet Printer Family - Print Media Specification Guide - Page 28
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_28_4c42.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_28_4c42.png)
...-quality problem that is very rough, highly textured, or heavily embossed.
These materials can affect the performance of this troubleshooting section for HP color LaserJet printers). q Print media that is related to envelopes, print a sheet of paper to a fusing temperature of
a
basis
weight
less
than
60
2
g/m
(16
lb)
or
greater
than
105
g/m2
(28...
HP LaserJet Printer Family - Print Media Specification Guide - Page 32
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_32_b23e.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_32_b23e.png)
...-edge corners. (See the figure in your HP LaserJet printer user guide. q Crease the leading edge of the envelope with envelopes. Frequent envelope jams
Overfilling the envelope tray and misadjusting its guides are the most direct (straight-through) paper path. Envelopes are not creased sufficiently to a different type or brand. Envelopes are too smooth (do not have more than...
HP LaserJet Printer Family - Print Media Specification Guide - Page 43
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_43_82f0.png)
![](/manualimages/8/7/hewlettpackard-p1006-hp-laserjet-printer-family-print-media-specification-guide-c0b0968_43_82f0.png)
... with your product to determine if your product supports a particular type of print media.
Media
Use with
hp office recycled monochrome laser
paper
printers
Use for
Characteristics HP part numbers
hp premium cover monochrome and color postcards and
paper
laser printers
document covers
200 g/m2 (75-lb cover), 100 sheets, super smooth matte finish on both sides...
HP LaserJet P2050 Series - Software Technical Reference - Page 164
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_164_c01d.png)
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_164_c01d.png)
...Presets pop-up menus.
you must select the saved preset option
every time you open Printer Setup Utility. Change the settings that you want 1.
Click the Installable Options menu....go to the following Web site: www.hp.com/support/ljp2050series Topics: ● Macintosh operating system requirements ● Change printer-driver settings for Macintosh
Macintosh operating system ...
HP LaserJet P2050 Series - Software Technical Reference - Page 222
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_222_effa.png)
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_222_effa.png)
... 98 deleting job-storage jobs
drivers 182 Device
Configuration page, HP EWS 53, 56
Configuration screen, HP ToolboxFX 25
Information screen, HP ToolboxFX 33
Settings folder, HP ToolboxFX 32
Settings tab, printer drivers 139
Status page, HP EWS 52 Status screen, HP
ToolboxFX 23 diagnostics 137 dialog boxes, printing-system
software installation Mac OS X 151
dialog boxes...
HP LaserJet P2050 Series - Software Technical Reference - Page 225
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_225_1822.png)
![](/manualimages/s/8/hewlettpackard-p2055dn-hp-laserjet-p2050-series-software-technical-reference-c0b0968_225_1822.png)
... settings
and binding 133 printer drivers 136 Pages per sheet settings printer drivers 135 Paper Handling, HP EWS
settings 56 Handling, HP ToolboxFX
settings 34 Options, printer drivers 118 Output settings, printer
driver 112 Quality tab, printer drivers 117 source settings, printer
drivers 120 type settings, printer
drivers 121 Types, HP EWS settings 58 Types, HP ToolboxFX
settings 39 paper...
HP LaserJet P2050 Series - User Guide - Page 31
![](/manualimages/k/r/hewlettpackard-p2055dn-hp-laserjet-p2050-series-user-guide-c0b0968_31_1fad.png)
![](/manualimages/k/r/hewlettpackard-p2055dn-hp-laserjet-p2050-series-user-guide-c0b0968_31_1fad.png)
3 Software for Windows
● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Supported network ...
HP LaserJet P2050 Series - User Guide - Page 59
![](/manualimages/k/r/hewlettpackard-p2055dn-hp-laserjet-p2050-series-user-guide-c0b0968_59_64f0.png)
![](/manualimages/k/r/hewlettpackard-p2055dn-hp-laserjet-p2050-series-user-guide-c0b0968_59_64f0.png)
... type (control panel)
Paper type (printer driver)
Tray 1
PLAIN 75-95 G LIGHT 60-74 G MID-WEIGHT HEAVY 111-130 G EXTRA HEAVY 131-175 G TRANSPARENCY
LABELS LETTERHEAD PREPRINTED PREPUNCHED COLOR ROUGH BOND RECYCLED ENVELOPE
Plain Light 60-74g Mid-weight Heavy 111-130g Extra heavy 131-175g Monochrome Laser Transparency Labels Letterhead Preprinted Prepunched...
HP Printers - Supported Citrix Presentation Server environments - Page 3
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_3_7550.png)
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_3_7550.png)
... to client printers and network printers. All HP printers and their associated printer drivers listed in this article. HP also screens all printers in the HP printer family. HP has selected a combination of LaserJet, Business Inkjet, and Deskjet printers for Citrix to test that serve as a representative test sample for the Citrix Ready program. Feature Testing
The HP test team installs...
HP Printers - Supported Citrix Presentation Server environments - Page 13
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_13_2711.png)
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_13_2711.png)
... features manually, then set the tray configuration, duplexer, and hard disk settings. But the HP UPD cannot determine user settings of the autocreated printer and configure the driver for any HP PCL or Postscript client print driver for autocreated session printers, configured by communicating directly with Feature Release 1 and Service Pack 1 or greater.
13...
HP Printers - Supported Citrix Presentation Server environments - Page 34
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_34_3ca2.png)
![](/manualimages/a/r/hewlettpackard-p2055dn-hp-printers-supported-citrix-presentation-server-environments-c0b0968_34_3ca2.png)
... time when you install drivers, use the standard Windows printer installation methods.
Printer model tested
HP LaserJet 3200
Driver version tested
HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209)
HP Designjet 4000 PostScript
HP Designjet 4000ps PS3 (61.71.362.31)
Known issues with client printer driver mapping and HP printers and drivers
No issues were discovered when testing...
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