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HP Officejet Pro 8600 Support Question

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Question posted by azzamsaad on November 9th, 2014

Can't Scan To E Mail. Error Msg: Server Does Not Support Secure Connection Unche

k the requirement for secure connection option, or make sure correct server is specified. I can print wireless

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Answer #1: Posted by hzplj9 on November 9th, 2014 1:11 PM

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hzplj9

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You haven't properly configured the settings for your outgoing server (SMTP). Check the provided server name, SPA, TLS/SSL and port settings.

Basically recheck the connection settings to yor ISP.

Any further help can be found via this link to your device.

https://support.hp.com/us-en/product/details/hp-officejet-pro-k8600-printer-series/model/3434446

Related HP Officejet Pro 8600 Manual Pages

Getting Started Guide - Page 4

...available on HP's support website (www.hp.com/go/customercare). Use the printer Thank you for purchasing this printer, you can print documents and photos, scan documents to a connected computer, make copies, and ...the printer's control panel. The user guide for using the printer software or embedded web server (EWS). For more information, see "Where's the user guide?" Tip: If you cannot...

Getting Started Guide - Page 5

... receive faxes to your network or quickly share them with the printer. Tip: If you would like to make sure you have the following: Solutions without using additional scanning software. You can forward faxes through a wireless connection or using an Ethernet cable. For information about finding the user guide, see the user guide. and all...

Getting Started Guide - Page 15

...mail service If you subscribe to a voicemail service on two pages. Receive a fax manually When you are still connected (called "manual faxing"). 4. You can receive faxes automatically or manually. Make sure ...for more ! on and you have disabled the Automatic Reduction feature, the printer prints the fax on the same phone line that is silent during fax transmission. Set ...

Getting Started Guide - Page 16

The faxes are printed in the Note: All faxes stored in memory are stored in memory, whether the printer has an error condition or not. 3. Working with from memory ...Memory. the user guide. For information about the printer. Make sure you want to print, and then touch OK. Touch right arrow and then touch Setup. To print a report 1. To view the call history on . Touch...

Getting Started Guide - Page 21

... HP's support website (www.hp.com/go to check the status of the printer and make sure it is not set up properly for faxing, you have when setting up properly for damage. English Solve setup problems Problems installing the software • Before installing software, make sure that you are specifying the correct drive and are connecting using...

User Guide - Page 56

... must be connected either through a wireless connection or using the HP software. For more information, see Receive faxes to your operating system. • The network address for the folder On computer running Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. • A valid email address • Outgoing SMTP server information...

User Guide - Page 57

...server. TIP: You can also use the printer's EWS to set up HP Digital Solutions 53 Set up the HP Digital Solutions. Also, make sure the folder preferences are using on a computer connected to the network. If you are setting up Scan... wizards that you can also use Scan to Email and Fax to Email if your email application meets the requirements listed in an IPv6-only network environment...

User Guide - Page 58

... box. 3. When you click Finish, the EWS is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Click Scan to Network Folder under the Scan Settings section, and then follow the onscreen instructions. NOTE: You can customize the scan settings for these folders. Set up Scan to Network Folder, the HP software automatically saves the configurations...

User Guide - Page 59

... the EWS automatically, make sure the link to whom you can configure default SUBJECT and body text that is working correctly. Set up the outgoing email profile used by the printer. You can add up to the Email Address Book, and configure other email options You can use the printer's embedded web server (EWS) to...

User Guide - Page 60

... to the network folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Open the embedded web server (EWS). On the Scan tab, click Email Options. 3. After you must have entered the required information about the network folder, click Save and Test to make sure the link to Email is working correctly. The entry is available for receiving...

User Guide - Page 61

... on network traffic and connection speed. Embedded web server (EWS) 1. On the Home tab, click Fax to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. If prompted, enter the PIN. 5. NOTE: The connection might take some time, depending on the scanner glass or Load an original in your original print-side down on...

User Guide - Page 116

.... • Scanner did nothing • Check the original Make sure that the original is loaded correctly. To obtain good results, do not use a resolution that the scan might be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent Scanner did nothing • Scan takes too long • Part of the document...

User Guide - Page 118

... size of the image after scanning. ƕ Print the scanned image to the language used for the document you are scanning. If the following suggestions do not work with the HP software provided with the OCR program. ƕ Make sure you have connected the USB Device Cable to activate TWAIN source or An error occurred while acquiring the image...

User Guide - Page 136

... Direct Digital Filing does not support Active Directory. For more information, contact your operating system. • Make sure the folder has been shared and that the Ethernet cable is securely connected to use the IP address of the server. • When using a wireless connection, make sure you have recently changed the DNS settings, turn off Make sure the computer where the network...

User Guide - Page 137

... correctly in the HP software. For more information about the SMTP server settings, see the documentation available for your email Inbox for the outgoing email profile to a value smaller than a predetermined size. The sharing dialog box is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Solve HP Digital Solutions problems 133 Unable to scan...

User Guide - Page 138

... to print incoming faxes but is out of faxes archived (which includes a time stamp) might not always reflect the accurate time for your operating system. • Make sure the folder name uses only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The network folder has not been set up correctly If you...

User Guide - Page 139

... read the memory device • Check the memory device ƕ Make sure that closes a hole or spoils a metal contact. Solve memory device problems TIP: You can visit the HP online support website at a time in such a way that reflects the correct time: ƕ Open the EWS. For more information, see To open the embedded web server. ƕ Click...

User Guide - Page 147

... that correct known issues and provide the latest defenses against new security threats. • If your firewall has "High", "Medium", or "Low" security settings, use the "Medium" setting when your computer is always working to the printer's Wireless Direct Printing name. 2. Update the printer HP is connected to your wireless computer or mobile device, search for and connect to...

User Guide - Page 247

... 163 settings, change 219 solve problems 146 system requirements 163 view and print settings 219 wireless communication setup 222 wireless settings 152 noise information 170 O OCR edit scanned documents 48 troubleshoot 113 operating environment specifications 170 operating systems supported 162 originals scan 46 output tray locating 12 media supported 167 P pages per month (duty cycle) 162 paper...

User Guide - Page 249

...devices USB flash drives supported 171 streaks, troubleshoot copies 111 scan 116 stripes on scans, troubleshoot 115 subscriber identification code 76 supplies ordering online 193 printer status report 148 yields 162 support 94 system requirements...network 136 wireless problems 136 TWAIN unable to activate source 114 two-sided printing 44 U uninstall HP software Windows 227 USB connection port, ...