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HP Officejet Pro 8600 Support Question

HP Officejet Pro 8600 Support Question

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Question posted by bar421 on July 25th, 2012

Paper Trays Question

My HP8600 is equipped with a second paper tray.  I would like to keep the 81/2 x 11 paper in the top tray which seems to be the default tray for running copies and faxes. The problem is that it will not allow statement size paper to be used in the second (bottom) tray.  It also seems to "remember" and often refuses settings changes.  I would like it to just do what I tell it to do.

Current Answers

Answer #1: Posted by hzplj9 on July 25th, 2012 3:06 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
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Not being familiar with your paper sizes this is a link to the HP website where troubleshooting and how to information is available.

http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-e-All-in-One-Printer-series---N9/4322915/model/4323647/

Related HP Officejet Pro 8600 Manual Pages

Getting Started Guide - Page 5

...easy sharing and storage, or you can forward faxes through a wireless connection or using Fax to PC or Fax to the printer, touch a button on paper and ink, as well as email attachments- HP...to an email message using these digital solutions, see "Where's the user guide?" On computer running Windows, network addresses are being used for multiple users over a network. HP recommends that the...
Getting Started Guide - Page 21

... the software • Before installing software, make sure that includes an error code, you can also Problems setting up fax This section contains information about solving problems you type. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. The test will fail if the printer is...
Getting Started Guide - Page 22

... faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a time and rerunning the test each time until you identify which piece of equipment...Fax over IP service, try sending or receiving a fax. • Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other devices and run...
Setup Poster - Page 1

... and ink flowing smoothly. Install the optional tray 2. www.hp.com Printed in the cartridge after it is left in China Imprimé en Chine OFFICEJET PRO 8600 1 2 Start www.hp.com/go /... Press and lift up the printer, including: Setting the language and location Loading paper Installing the ink cartridges Installing the printer software While the printer initializes, you can ...
User Guide - Page 5

... buttons and lights 14 HP Officejet Pro 8600 14 HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select the mode...18 Change printer settings 18 Finding the printer model number 19 Select print media...19 Recommended papers for printing and copying 19 Recommended papers for photo printing 20 Tips...
User Guide - Page 9

...110 Size is reduced...110 Copy quality is poor ...110 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 111 Paper mismatch...111 Solve scan problems...112 Scanner did nothing......Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory...
User Guide - Page 24

.... Chapter 1 (continued) HP Printing Paper HP Office Paper HP Office Recycled Paper HP Premium Plus Photo Paper HP Advanced Photo Paper HP Everyday Photo Paper HP Iron-On Transfers HP Printing Paper is acid-free for longer lasting documents. NOTE: At this paper with 30% recycled fiber. Depending on standard multipurpose or copy paper. It is a high-quality multifunction paper.
User Guide - Page 55

... Solutions • Use the HP Digital Solutions What are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. HP Digital Fax Never lose important faxes misplaced within a stack of paper pages again! With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on the printer's control panel, and either scan documents...
User Guide - Page 72

... available: On On Error Only Off The default setting. To set backup fax from printing (for example, the printer runs out of the faxes you can set the Backup fax mode to resend any unprinted faxes that prevents the printer from a sending fax machine, do the following backup fax modes are stored in memory. When you set up...
User Guide - Page 98

... the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using one of the following features: • Fast access to qualified online support specialists...
User Guide - Page 102

...computer running Windows. • You are not running too many programs when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the default ... paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the Printers folder. Solve printer problems...
User Guide - Page 120

... paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the original and are having faxing problems, you can print a fax test report to fix any problems ...printer. If the test fails, review the report for the printer. Solve fax problems This section contains fax setup troubleshooting information for information on the flatbed scanner with the top-left...
User Guide - Page 135

...problems. This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems Solving HP Direct Digital Filing problems This section covers the following topics: • Common problems... Digital Solutions problems TIP: You can help you are incorrectly cropped when scanning using Automatic paper size Use the correct paper size if ...
User Guide - Page 137

...Email messages are using a computer running Windows XP, you can set up... read and write to the folder. Solving HP Digital Fax problems NOTE: Fax to Email is only supported by the operating system. Solve HP Digital Solutions problems 133 Make sure that of the SFS dialog box. ... only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
User Guide - Page 173

...of gray) • Maximum scan size from glass: HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 x 14 inches) &#...dpi) 196 x 98 200 x 200 Fax to PC Specifications • Supported file type: Uncompressed TIFF • Supported fax types: black-and-white faxes Scan specifications • Integrated OCR software...
User Guide - Page 200

... the same phone line with your home or office To fax successfully, you need to know what types of equipment and services (if any of the following topics: • Select the correct fax setup for your telephone company. This section contains the following questions, you are using a computer dial-up modem: ƕ Do you...
User Guide - Page 224

... the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab. Change IP settings The default IP setting for the IP settings is Automatic, which data is selected...the appropriate information for the following settings: • IP Address • Subnet Mask • Default Gateway • DNS Address 5. However, if you are an advanced user, you to manually...
User Guide - Page 236

... turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to memory until prompted to do not need to replace cartridges until the problem is resolved. Ink level warnings and indicators provide estimates for printing. Printhead problem The printhead is missing, not detected, incorrectly installed, or incompatible...
User Guide - Page 238

...cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of paper The default tray is loaded in Details view, click the View menu, and then click Details.... Settings, and then click Printers or Printers and Faxes. - Appendix G Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer. Or Click Start, click...
User Guide - Page 246

... clear 154 media to avoid 21 paper 154, 157 junk fax mode 70 L language, printer 162 light images, troubleshoot copies 111 scans 116 lights, control panel 14 line condition test, fax 122 lines copies, troubleshoot 111 scans, troubleshoot 115, 116 link speed, setting 220 load photo 26 tray 24, 25 tray 2 31 load cards 26 load custom...

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