HP Officejet Pro 8600 Support Question
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Question posted by Bkenesnue on September 10th, 2013
Hp Officejet Pro 8500 A910 Printing Black When Color Empty
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 7:33 AM
This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).
You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.
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