HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
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Question posted by Younorth on June 2nd, 2014
Hp Officejet 8600 Busy Signal When Faxing Out
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Current Answers
Answer #1: Posted by TechSupport101 on June 2nd, 2014 6:27 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,275
Member since:
May 24th, 2013 Points: 12,171,275
Hi. It is possible there are some compatibility issues with VOIP/digital phone service. All fax machines are designed to work with analog phone systems, as faxing is an older technology some issues are seen when using digital lines. However we can try a few things to get it to work if you are using a digital line. It is most likely in how it is setup, and a filter may need to be utilized. Click Here to complete steps related to this issue.
1. What type of phone cord are you using-look at the end piece, how many wires do you see?
2. Is the telephone line connected to line 1 on the printer and connected directly into wall jack?
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 5
... to a computer or attach scans to set up and using the HP software provided with business partners as email attachments-
With HP Direct Digital Filing, you can use the printer's embedded web server. and all HP Digital Solutions
For Scan to Network Folder, Fax to make sure you have the following:
Solutions without using an...
Getting Started Guide - Page 6
... access the Internet, obtain documents, and print them faster and with only one line of text. For Scan to Email, Fax to Email
Note: These features are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address
• Outgoing SMTP server information
• An active Internet connection
Finding email settings
If...
User Guide - Page 5
...Use the printer control panel...14 Overview of buttons and lights 14 HP Officejet Pro 8600 14 HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select...Load cards and photo paper 26 Load custom-size media...27 Insert a memory device...28 Install the accessories...29 Install the duplexer...29 Install Tray 2...30 Configure ...
User Guide - Page 18
HP Officejet Pro 8600
1
2
3
4
9 8
Label 1 2
3 4 5 6 7 8 9
76
5
Name and Description Home button: Returns to enter numbers and text. Left arrow button: Navigates through settings in the menus.
14
Get started ...
User Guide - Page 19
... by the number of curved lines. The signal strength is for wireless communication. Cancel button: Stops a job, exits a menu, or exits settings. Control-panel display icons
Icon
Purpose Shows that a wireless network connection exists. Control-panel display: Touch the screen to select menu options. HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium
12
3
4
8
5
7
6
Label...
User Guide - Page 21
...For more information about printer features that can see Set the answer mode (Auto answer). HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium models
Displays the status of your printing choices. TIP: You can learn about the printer's features.
HP Officejet Pro 8600 model
Displays a screen where you can configure settings for some features from this screen. (continued...
User Guide - Page 55
...faxes from anywhere while working away from the office. HP Digital Solutions
51 These digital solutions include the following topics: • What are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600... tools provided with business partners as email attachments-and all without using additional scanning software.
HP Direct Digital Filing HP Direct Digital Filing provides...
User Guide - Page 56
... the folder On computer running Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active Internet connection
52
HP Digital Solutions
You must have the following:
For all HP Digital Solutions • A network connection
The printer can be connected...
User Guide - Page 58
... New, and then follow
the onscreen instructions. The entry is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. To use the Scan to Email feature, complete the following steps for these...Embedded web server (EWS) 1. To set up Scan to Network Folder, the HP software automatically saves the configurations to make sure the Launch embedded web server when finished...
User Guide - Page 60
... sent from the printer), complete the following steps: 1.
On the Scan tab, click Email Options. 3. NOTE: Fax to Email is added to the Email Address Book.
The entry is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Step 3: Configure other email options To configure other email options (such as configuring default SUBJECT and...
User Guide - Page 61
... embedded web server when finished check box is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
NOTE: After you set up in the automatic document feeder (ADF). 2. For more information, see Load an original on the right-front corner of the Digital Fax Setup Wizard. Change any scan settings, and then touch Start...
User Guide - Page 62
... scanner glass or Load an original in the ADF. Chapter 4
1. Change any black-and-white faxes that you receive print, by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
58
HP Digital Solutions
HP Digital Fax does not notify you when faxes are using Fax to Email and if your original print-side down on the right-front corner of the...
User Guide - Page 82
... Detection feature cannot detect the ring pattern or if you cancel the feature before it receives a busy signal. Do not change the answer ring pattern for this option is On. • No answer... for this procedure to continue. 6. Touch Distinctive Ring. 5.
NOTE: If you must call the fax number from an external number. The factory-set tone-dialing or pulse-dialing mode. NOTE: The ...
User Guide - Page 137
...recipients The email addresses might not be correct or might not be recognized by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
To determine if your email server has a maximum file-size limit...can create up to 9,999 files using Simple File Sharing (SFS).
Solving HP Digital Fax problems
NOTE: Fax to reject email messages larger than that of the SFS dialog box. For...
User Guide - Page 138
... the documentation available for your operating system.
• Make sure the folder name uses only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. For more information, see the correct times when faxes are saved to the network folder or forwarded to the designated email address once printed. After the incoming...
User Guide - Page 165
... • Copy specifications • Fax specifications • Scan specifications • Web Services and HP website specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications • Memory device specifications
Physical specifications
Printer size (width x height x depth) • HP Officejet Pro 8600: 494 x 300 x 460 mm...
User Guide - Page 166
... disk
space, CD-ROM/DVD drive or Internet connection, USB port; Processor and memory specifications
Printer processor ARM R4
Printer memory HP Officejet Pro 8600: 64 MB built-in RAM HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 128 MB built-in RAM
System requirements
NOTE: For the most current information about supported operating systems and system requirements, visit...
User Guide - Page 171
... only
Capacity
(25 mm or 1.0 inch stacked)
Not applicable
Up to 150 sheets of plain paper (text printing)
HP Officejet Pro 8600: Up to 35 sheets of plain paper (5 mm or 0.19 inches stacked) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: Up to 50 sheets of plain paper (11 mm or 0.43 inches stacked)
Set minimum margins
The...
User Guide - Page 173
... and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 x 14 inches) • Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches)
Web Services and HP website specifications
Web Services specifications
An Internet connection using either a wired (Ethernet) or wireless connection. More complicated pages or higher resolution takes longer and uses more memory.
• Manual fax...
User Guide - Page 174
...Chrome 3.0) with the printer because they have not been fully tested. However, HP cannot guarantee that they correct functionality with the Adobe Flash plug-in (version 10... per ISO 7779
HP Officejet Pro 8600 • Sound pressure (bystander position)
LpAm 57 (dBA) (mono Draft print) • Sound power
LwAd 7.1 (BA)
HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium • Sound...
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