Get support for HP Officejet Pro 8500A - e-All-in-One Printer - A910

HP Officejet Pro 8500A Support Question

HP Officejet Pro 8500A Support Question

Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.
Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by karen71860 on March 14th, 2013

Background Graphics

I have a HP8500A .  The background graphic are enabled but they are not printing.  I can see them on the screen.  How do I fix thbis?

Current Answers

Answer #1: Posted by tintinb on March 14th, 2013 7:25 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
1,100
points
Even if you properly setup your HP Officejet Pro 8500A printer and the LCD display works fine if you have not yet installed the compatible driver software, it will not work properly. Please download the driver software and install it on your computer. Here's the link to the download page.

https://support.hp.com/us-en/drivers/hp-officejet-pro-8500-all-in-one-printer-series---a9/model/3752455

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related HP Officejet Pro 8500A Manual Pages

Getting Started Guide - Page 4

..., make copies, and send and receive faxes. You can also change settings, print reports, or get help for this printer (also called "Help") is installing the HP software. For more information about supported printing supplies • Detailed user instructions You can print documents and photos, scan documents to a computer, you install the software). This...
Getting Started Guide - Page 8

...print on the printer's control panel to enable and set up the printer's Web Services. Achieve the professional quality you expect, while minimizing printing costs. • Keep all countries, regions and languages. Using your mobile device service and the printer's Web Services, you can print documents to a printer...winning business graphic designers. • A variety of print options allow ...
Getting Started Guide - Page 10

...you might be using in your home telephone equipment or devices, complete or office can be a standard the tray phone cord that is provided with the printer. You also need another phone cord, which ready....cord that you have in your home or office. Step 1: Connect the printer to your devices or services with the printer, see the boxes in this section or see the user guide. with ...
Getting Started Guide - Page 31

... wireless capabilities might encounter when connecting the printer to your wireless network, complete the following steps: • HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right arrow , touch Setup, touch...Utility, located in the Dock. (HP Utility is printed on a label located inside the printer, near the printer's control panel is available on your operating system: ...
User Guide - Page 5

... of buttons and lights 13 HP Officejet Pro 8500A (A910a-f 14 HP OfficeJet Pro 8500A (A910g-z 15 Control-panel display icons 16 Change printer settings ...18 Select the mode ...18 Change printer settings 18 Finding the printer model number 18 Select print media ...19 Recommended papers for printing and copying 19 Recommended papers for photo printing 20 Tips for selecting and using...
User Guide - Page 23

... smearing, bolder blacks and vivid colors. Select print media The printer is a high-quality multifunction paper. HP Office Paper is printed on both sides for more substantial than ordinary...-coated or matte-coated on a label located inside the printer, near -photographic reproductions and business graphics for printing and copying of these papers might not be available. It...
User Guide - Page 45

A duplexer is enabled in -One series printer. Perform two-sided printing (Windows) 1. Make sure the duplexer is connected to you or sitting thousands of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. Print your mobile device service and the printer's Web Services, you can print documents to a printer that is installed correctly. If the Two-Sided option is not ...
User Guide - Page 46

... more information, see Install the duplexer. 3. Make sure the duplexer is installed correctly. On the File menu, click Print. 5. For more information, see Guidelines for printing on both sides of a page and Load media. 2. Load the appropriate media. Verify that you are using the correct printer and page size in the Page Setup. 4.
User Guide - Page 58

... the background. NOTE: If you are using Fax to E-mail and if your e-mail application is set up HP Digital Fax, any black-and-white faxes that you receive print, by... default, and then are saved to the designated destination-either the network folder or email address that you have specified: • If you are using the HP Officejet Pro 8500A (A910a-f), you can see Finding the printer...
User Guide - Page 62

... Preferences. 5. To change any settings, click OK. 6. Chapter 6 TIP: You can try changing the resolution or contrast of your software application, click Print. 3. If the printer detects an original loaded in your fax. Send a standard fax from the computer You can send a document on the HP software CD provided with the ...
User Guide - Page 104

...Device Services in the left pane, select Print a PQ (Print Quality) Diagnostic Page from the drop-down list in the left pane. • HP Software (Windows): Open the HP software that was included with the printer...indicators provide estimates for planning purposes only. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions. &#...
User Guide - Page 106

...; Control panel: Touch right arrow , touch Setup, touch Tools, and then select Align Printer. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. 102 Solve a problem To clean the printheads...
User Guide - Page 107

... sensitive electronic components that was included with the printer. Solve print quality problems 103 To clean the printhead contacts ...printer. Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer before you start. If you receive this message, you the printer cannot print...
User Guide - Page 117

...scanner glass. ƕ Colored backgrounds can cause images in the HP Printer Software might be set to automatically perform a specific task other than needed. However, the printing and scanning processes share memory,...see Load an original on the scanner glass. ƕ The OCR program might appear as a graphic, it is missing • Check the original ƕ Make sure that you loaded the ...
User Guide - Page 118

...you might have connected the USB Device Cable to the correct port on a screen. Error messages appear • ...device, such as those in the ADF. Often, the ink dots form unwanted patterns that can cause images in the foreground to the scan if the originals are printed on the printer...original has good image quality. ƕ Colored backgrounds can be detected when the image is TWAIN-...
User Guide - Page 156

... and lower its position on top of the printer. c. WARNING! When you through the top of Tray 2. 5. Reposition the printer on the right side of the printer or from the bottom of the printer. d. After clearing the jam, close all covers, turn off ) and resend the print job. 152 Solve a problem If the jam is...
User Guide - Page 161

...NOTE: Not all ink cartridges are supported in all countries/regions. Printer weight (does not include printing supplies) HP OfficeJet Pro 8500A (A910a-f) 11.5 kg (25.4 lb) HP OfficeJet Pro 8500A (A910g-z): 12.3 kg (27.1 lb) With Tray 2: Adds 2.7 kg (6.0 lb) Product features and capacities Feature Connectivity Print method Ink cartridges Capacity • USB 2.0-compliant high speed • USB...
User Guide - Page 170

... pressure (bystander position) LpAm 57 (dBA) (mono Draft print) • Sound power LwAd 7.1 (BA) HP Officejet Pro 8500A (A910g-z) • Sound pressure (bystander position) LpAm 56 (dBA) (mono Draft print) • Sound power LwAd 7.0 (BA) Memory device specifications This section contains the following USB flash drives with the printer: • SanDisk Cruzer Micro: High-speed, 0120-256...
User Guide - Page 179

... EU Directive: · R&TTE Directive 1999/5/EC Compliance with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product or product family. This ...number For regulatory identification purposes, your dealer or directly with the marketing name (HP Officejet Pro 8500A (A910) e-All-in the following conformity marking placed on the product. This regulatory number...
User Guide - Page 192

... on ink alert messages. Cartridge information and links to changes, visit the HP Web site (www.hpshopping.com) for the printer. You can change quantities, add or remove items, and then print the list or purchase online at the top of the ink cartridge you can find the cartridge number in all...

Similar Questions

Paper Jam. From A Hp 0fficejet Pro 8500a-e-all In One Printer-a910
From A Hp 0fficejet Pro 8500a-e-all In One Printer-a910
(Posted by privateinsight 7 years ago)
In The Hp Officejet Pro 8600 Toolbox, When Trying To 'print Quality Diagnostic P
In the HP Officejet Pro 8600 Toolbox, I attempted to "Print Quality Diiagnostics Page" and "Clean Pr...
(Posted by mcronnie1 8 years ago)
How To Improve Poor Print Quality Of Pictures
We have had good results with printing of pictures with our HP Officejet 8500A Plus unit. Recently, ...
(Posted by bobpro 11 years ago)
What Do I Ask For To Get A New Usb-printer Cord For My Officejet 5110
what do i ask for to get a new usb-printer cord for my officejet 5110
(Posted by ra248369 11 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Officejet Pro 8500A - e-All-in-One Printer - A910 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.