HP Officejet Pro 8100 Support Question
HP Officejet Pro 8100 Support Question
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Question posted by plaCGO on February 23rd, 2014
Hp Officejet Pro 8100 Won't Feed Paper
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Current Answers
Answer #1: Posted by freginold on May 8th, 2014 7:16 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, page 57 of the printer's user guide provides several tips that will help solve (and prevent) paper feed issues.
Related HP Officejet Pro 8100 Manual Pages
Understanding the HP ePrint light - Page 1
...; en Chine
www.hp.com OFFICEJET PRO 8100
EN Understanding the HP ePrint light
The HP ePrint light indicates status and is useful for diagnosing printing problems. The following table contains information about the HP ePrint light, what it indicates, and what action to try connecting again. • If the printer can connect, the HP ePrint light turns on...
Getting Started Guide - Page 9
...information on the toolbar.
4.
Mac OS X
1. Click Applications on how to the printer. Double-click HP Setup Assistant, and then follow the onscreen instructions.
9
Follow the instructions for three ....11) setup problems" on and paper is turned on page 11. Change the connection type
If you have installed the HP software and connected your printer using a connection, such as USB...
Getting Started Guide - Page 15
... and limitations in materials and workmanship for the duration specified above will find below the name and address of : a. or c. However, if printer failure or damage is covered by HP; Limitations of a manufacturer to country elsewhere in the world. 2. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO...
User Guide - Page 6
... custom-size paper (Mac OS X 29
Print borderless documents...30 Print borderless documents (Windows 31 Print borderless documents (Mac OS X 31
Print on both sides (duplexing 32
3 HP ePrint Set up HP ePrint...34 Set up HP ePrint using the HP printer software 34 Set up HP ePrint using the printer's control panel 35 Set up HP ePrint using...
User Guide - Page 14
... button and light. Press to resume printing. Press to turn the printer on or off .
Press to enable the HP ePrint function.
Press once to stop a print job, or press and hold for three seconds to print a demo page. Wired network icon. Paper jam icon.
Cancel button.
Press and hold for three seconds...
User Guide - Page 26
.... 2. The following :
• Embedded web server: Click the Settings tab and click Paper Handling in the left panel.
• Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling.
• HP Printer Utility (Mac OS X): Click Paper Handling from a specific tray first.
• Load media in Tray 2.
• Make...
User Guide - Page 45
... support. Solve a problem
41 This section contains the following topics:
• HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve problems using HP ePrint and HP websites • Solve wired (Ethernet) network problems • Solve wireless problems • Configure...
User Guide - Page 49
... on for information and utilities that you are using the HP software CD included with the printer, or you begin troubleshooting a printing problem.
• For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see your computer's documentation. • Pause Printing is turned on the page is missing...
User Guide - Page 52
... more information on the printer. The printer is being picked For more information, see Solve paper-feed problems.
48
Solve a problem Make sure all ink cartridges are installed. Printhead cleaning can solve these problems, but turning off the printer while the printer is missing, the printer will perform extra servicing to : www.hp.com/go/customercare. Check the...
User Guide - Page 58
Solve paper-feed problems
TIP: You can visit the HP online support website at www.hp.com/go /customercare.
otherwise, printed pages may
fall off the printer.
54
Solve a problem Solution 7: Contact HP support
Solution: Contact HP support for the
media size you correct many common printer problems.
Media is not supported for the printer or tray Use only media...
User Guide - Page 60
... Firefox, or Safari). ◦ Check with the IT administrator or person who set up HP ePrint using the printer's control panel.
• Make sure the network hub, switch, or router is turned on... latest product updates have changed, you must update these settings in either the printer's control panel.
NOTE: You cannot use HP ePrint. If other email addresses are listed in the "To"
line of the...
User Guide - Page 73
... (such as the number of borderless pages printed.
3. When you need to replace cartridges until prompted to do not need to call HP, it is often useful to print the printer status report before calling.
1
2
3
1. If you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays...
User Guide - Page 91
... cartridges
Printheads (only applies to country elsewhere in the world. 2. This warranty does not cover HP ink products that it has functionality at HP's option. 6. For software products, HP's limited warranty applies only to a failure to service the printer for the duration specified above will charge its standard time and materials charges to execute...
User Guide - Page 99
... print from a computer running Windows, the printer prints the first side of the media first. Legal A4 U.S. These include letterhead, preprinted paper, and paper with 1200 x 1200 input dpi
HP ePrint and HP website specifications
This section contains the following topics: • HP ePrint specifications • HP website specifications
HP ePrint specifications
• An Internet connection...
User Guide - Page 105
Notice to users in Taiwan
Regulatory model number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. Regulatory information 101 This regulatory number should not be confused with the marketing name (HP Officejet Pro 8100 ePrinter) or product number.
The Regulatory Model Number for your product is VCVRA-1101.
User Guide - Page 133
... low on and that can be damaged easily. For more information, see www.hp.com/go/inkusage.
For more information see Remove and reinstall the printhead.
F Errors (Windows)
Unable to Communicate with Printer
The computer cannot communicate with the printer because one of different ways, including in the initialization process, which prepares the...
User Guide - Page 134
...ink cartridges. Appendix F
Solution 1: Turn the printer off the printer, and then turn it on again. If the problem persists, contact HP support for service or replacement. Cartridge Problem
The...about obtaining cartridges for the printer. If the problem persists after you . 3.
Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in order, with ...
User Guide - Page 136
... the power cord, and then plug in the message, and then contact HP support.
For more information about storing ink cartridges, see HP support. TIP: When completely closed .
For more information, see Solve printer problems.
Printer failure
There was a problem with the printer. If the problem persists after it is unsatisfactory, try cleaning the printheads...
User Guide - Page 142
..., specifications 94
media clear jams 77 duplexing 32 HP, order 115 load tray 14 load tray 2 ...paper-feed problems, troubleshoot 54
PCL 3 support 89 phone support 42 phone support period
period for support 43 photo media
sizes supported 93 ports, specifications 89
power specifications 96 troubleshoot 46
power input, locating 9 print
diagnostic page 53 double-sided 32 print quality report 53 printer...
User Guide - Page 143
...
information 49 multiple pages are
picked 55 network configuration
page 70 nothing prints 46 paper-feed problems 54 power 46 print 45 printer status report 68 skewed pages 55 tips 45
troubleshooting general network troubleshooting 57 hardware installation suggestions 66 HP software installation suggestions 67 installation issues 66 lights 81 solve network problems 67...
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