HP Officejet J3600 Support Question
HP Officejet J3600 Support Question
Find answers below for this question about HP Officejet J3600 - All-in-One Printer.Need a HP Officejet J3600 manual? We have 2 online manuals for this item!
Question posted by melgranoe3 on February 16th, 2013
My Printer Is Installed On My Computer, But It Is Not Printing, Can U Tell Me Wh
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Related HP Officejet J3600 Manual Pages
User Guide - Page 8
... network 97
Configure the device (Mac OS 98 Install the software for a direct connection 98 Share the device on a locally shared network 98
Uninstall and reinstall the software 99
8 Maintain and troubleshoot Work with print cartridges...103 Supported print cartridges 103 Handle the print cartridges 104 Replace the print cartridges 104 Align the print cartridges 108 Clean the...
User Guide - Page 9
...device is not responding (nothing prints 117 Device takes a long time to print 118 Blank or partial page printed 118 Something on the page is missing or incorrect 118 Placement of the text or graphics is wrong 119
Poor print......130
Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142
Clear paper jams...142 Avoid paper jams...144
5
User Guide - Page 13
... Toolbox (Microsoft® Windows®)
HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only)
Control panel Logs and reports HP Web sites
Description
Location
Provides illustrated setup information.
For more information, see Toolbox (Windows). The HP Printer Utility is typically installed with the device software. Provides information about the warranty and...
User Guide - Page 63
... the control panel when the Fax Forwarding message is loaded in the input tray when you receive a fax, the fax does not print and an error message appears on ), the device prints the fax.
When power is restored to the designated fax machine (for received faxes, it is turned on letter, A4, or...
User Guide - Page 74
...Device Services tab. NOTE: The Toolbox can be installed from the Starter CD by HP Officejet J3600 only)
to obtain the following ...
• Language and country/region: Press Setup, and then open the Advance Fax Setup menu.
• Set the date and time: Press Setup, press Tools, and then press Date and Time. HP Printer... print cartridges and expiration dates. Use this tool...
Perform device ...
User Guide - Page 75
... to order supplies for the device online.
• Order by HP Officejet J3600 only. Select the device and click Launch Utility. Select HP, select Utilities, and then select HP Printer Selector. 4.
For more information, see Align the print cartridges.
• Clean the Print Cartridges: Guides you can order printing supplies for the device.
From the Finder, select Computer...
User Guide - Page 76
...: You can find support for the device,
register the device, and find information about returning and recycling used printing supplies. Select the device from the Go menu. 2. HP Printer Utility panels
Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement options. •...
User Guide - Page 101
... device on the Starter CD (for the printer driver.
2. Browse to locate the root directory on a locally shared network. Complete the installation process. NOTE: When sharing a directly connected device,...device. Share the device on the computer screen. The connected computer is slowed down when many users print to close it off or unplug the cable from the device while the installation...
User Guide - Page 102
... Control Panel, and then double-click Printers. 2. Configure the device (Mac OS)
NOTE: Mac OS is being shared must have IP addresses. (AppleTalk is not supported.) • The device that is supported by HP Officejet J3600 only. For more information, see Share the device on the Starter CD. 3. Share the device on a locally shared network
When you...
User Guide - Page 103
... reinstall the software. Do not simply delete the device application files from a Windows computer, method 1 1.
Turn on printer sharing on a Macintosh computer. d. Make additional settings, if necessary, and then click Print.
Follow the onscreen instructions. 5. To reinstall the software, insert the device Starter CD into your installation is incomplete, or if you connected the USB...
User Guide - Page 107
...; Solve fax problems • Troubleshoot installation issues • Clear paper jams • Avoid paper jams
Work with print cartridges
This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. In addition, the HP Officejet J3500 supports one black print cartridge only. The print cartridges might come in the following...
User Guide - Page 108
... installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS).
104 Maintain and troubleshoot
For more information see www.hp.com/go/inkusage. NOTE: Handle the print cartridges carefully. In addition, some residual ink is left in the initialization process, which prepares the device...
User Guide - Page 109
... are replacing the tri-color print cartridge (HP Officejet J3600 only), remove the print cartridge from the slot on the right. NOTE: The HP Officejet J3500 has a slot for changing. To replace the print cartridges 1. If prompted, choose your product, and then click one of the device.
3.
The print carriage moves to access the print cartridges, it . CAUTION: If...
User Guide - Page 113
... of color or when a color is supported by HP Officejet J3600 only. The device prints a test page and calibrates the printer. Load letter, A4, or legal unused plain white paper into the input tray. 2.
For more information, see
HP Printer Utility (Mac OS). NOTE: Mac OS is muddy after installing a print cartridge for technical support. To align the...
User Guide - Page 115
... to reset the date and time later, when you out of the device. 2. Remove and clean each print cartridge one at the same time (HP Officejet J3600). Inspect the print cartridge contacts for more than 30 minutes.
4.
Work with print cartridges 111
You might contain contaminants that will not come apart or
leave fibers. Do not...
User Guide - Page 124
.... If the problem persists, turn off the device, disconnect the cable from the device, turn on the device without connecting the cable, and delete any remaining jobs from text or graphics
Poor quality printouts
Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on and not flashing...
User Guide - Page 126
... device and Supported print cartridges. Align the print cartridges Align the print cartridges.
Wrong colors are printing
(HP Officejet J3600 only)
Check the print settings Make sure Print in Grayscale is not selected in the printer driver. HP does not guarantee or support refilled print cartridges.
Check the print cartridges Make sure the correct print cartridges are installed and the print...
User Guide - Page 127
...-feed problems 123 otherwise, printed pages may fall off the device.
• Remove excess media from the device and reload the media properly, making sure that is supported for the device.
For more information, see...jams.
Media is not supported for the printer or tray
Use only media that the paper guides are properly aligned.
• Load media into the device only when it in the tray for...
User Guide - Page 153
...Support options and availability vary by using , such as Windows XP. 3. If the device does not print, get the following information if you need to call Visit the HP Web site (www...better, prepare the following information ready: • Device model • Model number and serial number (check the back of the printer driver, open the printer settings or properties dialog box, and click the...
User Guide - Page 176
... to reduce total energy consumption both during operation and when the device is designed to reduce power consumption and save natural resources without compromising product performance. Specific information on power consumption may be found in the printed documentation that came with the device.
172 Regulatory information Appendix D Energy consumption This product is not...
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