HP Officejet 7500A Support Question
HP Officejet 7500A Support Question
Find answers below for this question about HP Officejet 7500A - Wide Format e-All-in-One Printer.Need a HP Officejet 7500A manual? We have 3 online manuals for this item!
Question posted by lesterrmakang on November 28th, 2012
Cartridge Problem With Hp 7500a Printer '
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Current Answers
Answer #1: Posted by freginold on December 2nd, 2012 8:48 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, if you are having a problem with one specific cartridge, the first thing to try is to take the cartridge out, make sure nothing is blocking the ink hole, and then reinstall the cartridge. If it is still having an issue, try cleaning the nozzles or heads and running an alignment procedure. If that doesn't resolve the issue, you may have a defective cartridge and need to replace it with a new one.
Related HP Officejet 7500A Manual Pages
User Guide - Page 7
... ink cartridges...75 Store printing supplies...78 Usage information collection...78
8 Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts...
User Guide - Page 9
... the HP Network Devices Support service is running (Windows only)...155 Step 7: Add hardware addresses to a wireless access point (WAP 156
Configure your firewall to work with printers 156 Solve printer management problems 158
EWS cannot be opened...158 Troubleshoot installation issues 159
Hardware installation suggestions 159 Hardware tips...159 Make sure the ink cartridges are...
User Guide - Page 11
... only 192
Third-party licenses...193 HP Officejet 7500A (E910) e-All-in-One 193
B HP supplies and accessories Order printing supplies online 198 Supplies...198 Ink cartridges...198 HP media...199
C Additional fax setup ... computer modem (no voice calls received 209 Set up the printer with a computer dial-up modem 209 Set up the printer with a computer DSL/ADSL modem 211 Case H: Shared voice...
User Guide - Page 19
... automatically receive faxes and save faxes directly to your work well with the ColorLok logo for more information about HP media. It is printed on a label located inside the printer, near the ink cartridges area.
This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for photo...
User Guide - Page 21
... Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with any inkjet printer. If prompted, select your country/region, follow the prompts to share. Tips for selecting and using paper designed for printing out an entire...
User Guide - Page 78
... perform some ink. • Do not clean the printhead unnecessarily. CAUTION: Wait until you have problems scanning documents, see Turn off the printer properly. Do not leave the ink cartridge outside of the printer for replacing the ink cartridges, and aligning and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in...
User Guide - Page 80
... pull-tab straight back to release it, and then remove it in English only.
Chapter 7
NOTE: At this time, some portions of the HP Web site are available in the printer, or printing fails.
76
Work with ink cartridges CAUTION: Wait until the print carriage stops moving before installing it from the slot.
4.
User Guide - Page 82
... steps 3 through 6 for extended periods of time. Usage information collection
The HP cartridges used to turn off the printer. HP collects a sampling of the printer. Close the print-carriage access door. For more information, see Turn off the printer properly. The memory chips from cartridges returned to meet our customers' printing needs. If you prefer to not...
User Guide - Page 84
... the following support services to all HP customers. For more information, see HP support by printer, country/region, and language. HP online support is the fastest source for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with printers • Solve printer management problems • Troubleshoot installation issues • Understand...
User Guide - Page 90
...cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on calling for technical support. If prompted, select your country/region, and then click Contact HP for the printer.
Contact HP...8
Solve printing problems
This section contains the following topics: • The printer shuts down unexpectedly • Alignment fails • Printer takes a long...
User Guide - Page 103
... other . • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray and is not wrinkled. Print quality troubleshooting
99 Printer service or repairs required as a mailing envelope.
Try the following print quality problems, try the next solution. For more information, see if your...
User Guide - Page 106
...
Solution 1: Make sure you easily produce great results, time after time.
Go to : www.hp.com/go/anticounterfeit
Cause: Non-HP ink cartridges were being used. Cause: There was a problem with HP printers to be cleaned. Ink is not filling the text or graphics completely
Try the following solutions if the ink is not filling the...
User Guide - Page 117
... down to allow it to replace the ink cartridges until print quality becomes unacceptable. If this did not solve the issue, try the next solution. When you might have a problem with the printer. Insufficient ink may cause the printhead to : www.hp.com/support. Printhead maintenance
If you are slower than Normal or Draft...
User Guide - Page 121
If replacing the ink cartridge does not help, contact HP - If cleaning does not solve the problem, replace the cartridge that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of Bad Color Bars The top black bar is irregularly streaked or fading...
User Guide - Page 192
... 2400-2454 MHz frequency band (channels 1-9) may be confused with the marketing name (HP Officejet 7500A (E910) Wide Format e-All-in the following conformity marking placed on the product. For outdoor use . Verify with your dealer or directly with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of the following EU Directive: · R&TTE...
User Guide - Page 193
... to the following two Conditions: (1) This device may cause undesired operation.
5. The Regulatory Model...device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1)
Hewlett-Packard Company
138, Depot Road, #02-01, #04-01 Singapore 109683
DoC#: SNPRC-1005-01-B
HP Officejet 7500A Wide Format e-All-in-One Printer...
User Guide - Page 238
... connected to fix the errors. • Fax Memory Full • Printer Disconnected • Ink Alert • Printhead Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is enabled and the product has a problem (such as a USB cable or a network (Ethernet) cable - However, the product's memory might see...
User Guide - Page 239
... in the message is missing, not detected, or incorrectly installed in the printer. Cartridge Problem 235 Ink level warnings and indicators provide estimates for planning purposes only. For information about recycling used ink supplies, see HP supplies and accessories. Printhead Problem
The printhead identified in the message is missing, damaged, or inserted into the wrong...
User Guide - Page 240
... ink cartridge contacts. For more information, see HP supplies and accessories.
Appendix G
To solve this problem, try the next solution. Solution 2: Install the ink cartridges correctly Make sure all of the moisture. If the problem persists, try the following solutions. The swab should be only slightly damp. 4. Solutions are properly installed: 1.
Make sure the printer is...
User Guide - Page 242
... clear and ink flowing smoothly. For more information about contacting HP support, see Store printing supplies.
238 Errors (Windows) For more information, see HP support.
NOTE: Ink from the cartridges is left outside of a printer for printing, and in the message was a problem with the printer. For more information, see Clean the printhead. Also, if you...
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