HP Officejet 6700 Support Question
HP Officejet 6700 Support Question
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Question posted by ajmorald on September 11th, 2013
How Do I Do A Fax Test On Officejet 6700
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Related HP Officejet 6700 Manual Pages
Getting Started Guide - Page 12
... to configure. Touch Tools, and then touch Run Fax Test. If the test fails, review the report for an active phone line • Tests the status of your phone line connection
1. Tip: To use fax
English
Step 2: Test fax setup
Test your fax setup to fix the problem and rerun the test.
HP software
If you want the printer to...
Getting Started Guide - Page 21
... the CD drive that you have when setting up and use fax" on page 12. Windows Device Manager.
• If the computer cannot recognize the HP software
CD in the Search box.
The test will fail if the printer is not set up fax, check the following list of possible problems and solutions:
21...
Getting Started Guide - Page 22
...fax test to fail. Speak slowly and at a time and rerunning the test... Test passes...receive faxes
•... receive faxes manually....faxes. Leave at least 5...faxing...a fax.
--... to receive faxes automatically.
--...could cause faxing problems. Try...Fax over IP service, try sending or receiving a fax...faxes automatically.
• If you have a DSL/ADSL filter connected. The printer can cause faxing...
User Guide - Page 9
... 101 Scan defects are apparent 102
Solve fax problems...103 The fax test failed...103
Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117
Solve memory device problems 117 The printer cannot read the memory device 117 The printer cannot read photos on...
User Guide - Page 49
... have already done this as resolution and the contrast between lightness and darkness on the fax test, see Test fax setup. or multiple-page black-and-white or color fax by running the fax setup test from the control panel.
5 Fax
You can use the printer to be sent at a later time and set up speed-dial entries...
User Guide - Page 107
Make sure that the resolution and color settings are correct.
• Size is having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can print a fax test report to be replaced. ◦ The defects might be dirty or scratched; See the HP printer software Help...
User Guide - Page 108
... you do not use the phone cord that came with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: • Turn the printer off by pressing the (Power) button located on . Run the test again. Chapter 8
This section contains the following topics: • The...
User Guide - Page 109
... not be used to connect other end to the telephone wall jack, you use the 2-EXT port to connect to the port labeled 1-LINE on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. •...
User Guide - Page 110
..., this can cause faxing problems. (A splitter is ready for faxing.
3. Try to send or receive a test fax. • Make sure you have connected the phone cord to the port labeled 1-LINE, run the fax test again. • If...be connected to the
106 Solve a problem The "Using Correct Type of Phone Cord with Fax" test failed Solution: • Make sure you used the phone cord supplied in the box with...
User Guide - Page 111
... jack. After you are using a phone splitter, this can use a coupler to extend the length. Solve fax problems 107 You also need another phone cord, which can purchase a coupler at an electronics store that carries...is secure. • Make sure you use the phone cord that came with the printer, run the fax test again. • If you plug in the box with the printer to connect to the "1-LINE" ...
User Guide - Page 112
...the supplied phone cord to connect from the phone line, and then run the fax test again. Connect the printer to an analog phone line and try adding them back... the same phone line as some PBX systems, this can cause faxing problems. (A splitter is a two-cord connector that you resolve any problems found, run the fax test again to make sure the country/region setting is causing problems;...
User Guide - Page 113
...analog phone to an analog phone line or you cannot send or
receive faxes. For
Solve fax problems 109 The "Fax Line Condition" test failed
Solution: • Make sure you connect the printer to the ...phone line and continue reviewing the troubleshooting information in the box with the printer, run the fax test again. Make sure extension phones (phones on the same phone line, but not connected ...
User Guide - Page 122
.... TIP: If you can straighten slightly bent pins by testing it touches another pin, replace the memory card reader or have the printer serviced.
Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.
◦ Make sure that the memory device is working correctly by using a computer running Windows...
User Guide - Page 180
... you might already have in your country/region.)
NOTE: If you have a DSL line and you do not use the instructions in this section to fax successfully. Run a fax test. The DSL filter removes the digital signal that can interfere with the printer, so the printer can communicate correctly with a separate...
User Guide - Page 181
... to connect the supplied phone cord to "off the call waiting tone interferes with any fax transmission, and you might need to connect the supplied phone cord to the correct switch type... number for multiple purposes. Using the phone cord supplied in your home or office. Run a fax test. Case C: Set up the printer with optional equipment, contact your local service provider or vendor for...
User Guide - Page 183
... connect to your fax number, the printer...fax number. Change the Distinctive Ring setting to the sending fax machine and receives the fax.
The printer begins emitting fax reception tones to match the pattern that have no other office equipment (or voice mail) on this phone line, set distinctive ring. If you encounter problems setting up faxing (parallel phone systems) 179 Run a fax test...
User Guide - Page 184
... you might already have a parallel-type phone system, remove the white plug from a sending fax machine, you might not be available to answer calls automatically, turn off the Auto Answer setting....voice/fax line 1. To set up the printer to respond in your phone directly on the back of the printer. this case; If you do not use for faxing.
180 Additional fax setup Run a fax test....
User Guide - Page 185
...the phone cord supplied in the box with the printer, connect one end to your country/ region. Run a fax test. You must be able to the adapter provided for further assistance. Back view of the printer
1
2
1
... to connect to the port labeled 1-LINE on the back of the printer.
To set up faxing (parallel phone systems) 181 NOTE: You might not be available to respond in this line, set...
User Guide - Page 222
...) 177 PBX system (parallel phone
systems) 177 separate fax line (parallel
phone systems) 175 shared phone line (parallel
phone systems) 179 test fax 195 voice mail (parallel phone
systems) 180 voice mail...troubleshoot for scanner 99 speed dial send fax 45 status network configuration
page 130 printer status report 130 status icons 14 storage devices USB flash drives
supported 148 storage environment...
User Guide - Page 223
... placement 86 embedded web server 126 fax 103 fax dial tone test failed 108 fax hardware test failed 104 fax line test failed 109 fax phone cord connection
test failed 105 fax phone cord type test
failed 106 fax tests 103 fax wall jack test, failed 105 firewalls 84 jams, paper 135 media not picked up from
tray 94
memory devices 117 missing or incorrect
information...
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