HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by snowfad on October 17th, 2013
Problem Receiving Call When Officejet 6500a Plus Connected
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Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 8
... computer after you use fax When the printer detects the specified ring pattern, it answers the call and receives the fax. For information about connecting and setting up the printer to answer incoming calls that have your telephone company assign one provided with other telephone equipment or devices, complete the following :
• Installed ink cartridges...
Getting Started Guide - Page 10
...• Verifies the correct type of the test on how to automatically answer incoming calls and receive faxes.
Touch right arrow and then touch Setup. 2. Once the fax test has run successfully, ... computer, you want the printer to fix the problem and rerun the test. Touch Fax Setup, and then touch Basic Fax Setup. 3. sure it is connected to the printer
• Checks that has...
Getting Started Guide - Page 13
...until the copying finishes. At this point, you have disabled the Automatic Reduction feature, the printer prints the fax on your computer after they hear fax tones.
Note: If prompted, select ... on their
fax machine after you can fax either from an extension phone
1. Receive faxes
You can
connected to dial the recipient's number. Set up the telephone. Load the document you...
Getting Started Guide - Page 14
... hear fax tones from a sending fax machine,
You can receive faxes manually. Make sure the printer is on the phone, the person you are deleted from a phone that is
do the following:
connected to the printer (through the 2-EXT port) or a phone that you must receive make sure the Auto Answer setting is turned off...
Getting Started Guide - Page 19
... HP software CD in the Windows Device
Manager. blinking.
• Make sure that the power cord and power adapter are
• Make sure that any cords and cables that the USB
drivers have completed setting up the printer for faxing, you might experience problems when sending faxes, receiving faxes, or both. working properly.
the...
Getting Started Guide - Page 20
...receive a fax communication error that includes an error code, you cannot send or receive faxes. Make sure extension phones (phones on the same phone line, but are still having problems sending and receiving... tone, it is set up fax, check the following list of possible problems and solutions:
The printer is digital, connect a regular analog phone to the line and listen for static or other ...
Getting Started Guide - Page 22
... (802.11) light is turned on
If the blue light near the printer's control panel is weak, try moving the printer closer to the wireless router.
Wireless (802.11) setup problems
This section provides information about solving problems you might encounter when connecting the printer to your computer.) Click the Application icon on the toolbar, double...
User Guide - Page 11
...Power consumption...190 Chemical Substances...191 RoHS notices (China only 191
Third-party licenses...192 HP Officejet 6500A (E710) e-All-in-One series 192
B HP supplies and accessories Order printing supplies online...office 201 Case A: Separate fax line (no voice calls received 203 Case B: Set up the printer with DSL 204 Case C: Set up the printer with a PBX phone system or an ISDN line 205 ...
User Guide - Page 56
... or manually. Remove any originals from a phone that is : • Directly connected to the printer (on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of fax pages stored in this section to receive a manual fax. If you turn on the 2-EXT port) • On...
User Guide - Page 87
...alternating current (AC) power outlet, and is on . Make sure the printer is connected firmly to learn more information. • Pause Printing is not selected if...problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve wired (Ethernet) network problems • Solve wireless problems (some models only) • Solve printer management problems...
User Guide - Page 88
... levels.
84
Solve a problem Chapter 8
Solve printing problems
This section contains the following topics: • The printer shuts down unexpectedly • Alignment fails • Printer takes a long time to print • Something on the page is missing or incorrect
The printer shuts down unexpectedly
Check the power and power connections Make sure the printer is completely out...
User Guide - Page 90
...results. Solutions are listed in the rollers. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is not responding or nothing happens when ... • Solution 9: Check the connection from the printer to your computer • Solution 10: Restart the printer
86
Solve a problem Cause: A stack of envelope was loaded incorrectly.
User Guide - Page 132
...original on .
• Check the status of the copy depends on the scan bed.
128 Solve a problem
Wait for example, the media is too moist or too rough). Change to the Normal or Best setting.... not meet Hewlett-Packard media specifications (for any job that the power cord is securely connected, and the printer turned on the scanner glass, not the ADF. If the original is too light, ...
User Guide - Page 138
... information, see The fax test failed. • The fax test failed • The display always shows Phone Off Hook • The printer is having problems sending and receiving faxes • The printer is reduced The HP software settings might be set up correctly for faxing. Try cleaning the scanner glass. For more information.
•...
User Guide - Page 143
... came with the printer is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to fail and you experience problems faxing, contact your...any problems found, run the fax test again. After you cannot send or
receive faxes. Solution: Other equipment that came with the printer, run the fax test again to send or receive faxes...
User Guide - Page 144
... a coupler to extend the length.
The printer is having problems sending and receiving faxes Solution: Make sure the printer is firmly connected to the printer and plugged into a power outlet. Look at an electronics store
140 Solve a problem If the display is blank and the Power light is not lit, the printer is turned off the hook, or...
User Guide - Page 147
... number of rings before answering. ◦ Disconnect the answering machine and then try connecting the answering machine directly to receive faxes automatically. Leave at least 5 seconds of silence at a low volume when recording your outgoing message to allow the printer to detect fax tones, and the sending fax machine might disconnect. ◦ Your...
User Guide - Page 150
... or Fax to Mac and if the printer is not configured to receive faxes. For more information, see Solve wireless problems (some models only).
146 Solve a problem Chapter 8
The computer cannot receive faxes (Fax to PC and Fax to Mac) Check the following : • Make sure the printer is connected to the Internet. Solution: If the computer...
User Guide - Page 153
... installation, perform one or more of the wireless network Turn off the printer's wireless capabilities.
Solve wireless problems (some models only)
If the printer is unable to communicate with the printer, make sure that an Ethernet cable has not been connected to the printer. If a problem is detected, the printed test report will recover a network communication issue...
User Guide - Page 191
... the FCC Rules. Operation is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1)
HP Officejet 6500A Plus e-All-in a typical configuration. Singapore February 2010
Yik Hou Meng Product Regulations Manager Customer Assurance...
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