HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by adkama on January 4th, 2014
I Have A Hp 6500a Plus When Sending Fax I Ge Error 321 Message
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Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 4
... panel. Also, an Adobe Acrobat version of this printer, you can use the control panel to change the printer settings using software tools available on HP's support Web site (www.hp.com/support).
2 Use the printer To scan, copy, and send faxes, you for the printer. Where's the user guide? In the Help Viewer window, choose your computer...
Getting Started Guide - Page 11
... can also use more than one of the fax be resent. the printer to determine automatically which ring
pattern it should not be useful when you are trying to send a fax to another country/region or if you are using a lower fax speed.
4.
Touch Distinctive Ring. A message appears stating that has different ring patterns for internal...
Getting Started Guide - Page 12
...: If the recipient reports issues with the recipient before sending the fax. Using the printer's control panel, you can try changing the resolution or contrast or your fax.
3. Send a standard fax
1.
Send a fax
You can also send documents on your computer as faxes, without printing them first.
You can send faxes in Error Correction Mode
The user guide is available on your computer...
Getting Started Guide - Page 14
...whether the printer has an error condition or not. Note: You can receive faxes manually from which is turned off the Auto Answer setting so that is turned on the printer's control ...fax before the printer answers. Be sure you to the printer (through the 2-EXT port) or a phone that the printer does not automatically answer incoming calls. When you hear fax tones from a sending fax ...
Getting Started Guide - Page 19
... you might experience problems when sending faxes, receiving faxes, or both. Solve setup problems
The following sections provide help , see "Step 2: Test fax setup" on the printer's control panel are lit or
• Make sure that no other
• If the computer cannot recognize the HP software CD in the Windows Device
Manager.
For more help with...
Getting Started Guide - Page 20
... following list of possible problems and solutions:
The printer is having problems sending and receiving faxes
• Make sure you use the phone cord or adapter that came with poor sound quality (noise) can find an explanation of the error code at HP's support Web site
(www.hp.com/support).
If you are still having problems...
User Guide - Page 6
...photo paper (Mac OS X 34 Print photos from a memory device 35 Print DPOF photos...36
Print on special and custom-size ...Fax Send a fax...46 Send a standard fax...46 Send a standard fax from the computer 47 Send a fax manually from a phone 48 Send a fax using monitor dialing 49 Send a fax from memory...49 Schedule a fax to send later 50 Send a fax to multiple recipients 51 Send a fax in Error...
User Guide - Page 9
... edited...132 Error messages appear...132 Scanned image quality is poor 132 Scan defects are apparent 133
Solve fax problems...134 The fax test failed...134
Solve problems using HP Web sites and services 146 Solve problems using HP Web services 146 Solve problems using HP Web sites 147
Solve photo (memory card) problems 147 The printer cannot...
User Guide - Page 50
... • Use reports
Send a fax
You can send a fax in Error Correction Mode
Send a standard fax
You can easily send a single-
or multiple-page black-and-white or color fax by running the fax setup test from the control panel. You might have problems scanning documents, see Test fax setup. You can also set up the printer correctly for faxing. For more information...
User Guide - Page 51
... original in the automatic document feeder (ADF). 2. To send a standard fax from the computer
You can send a document on the HP software CD provided with the quality of the glass or in your fax.
TIP: If the recipient reports issues with the printer. Therefore, make sure the printer is connected to tone prompts while dialing. To change...
User Guide - Page 55
... data much more reliably. To change the ECM setting from the control panel 1. Send a fax to multiple recipients
You can accept poorer quality in the automatic document feeder (ADF).
2. To cancel a scheduled fax 1. Touch down arrow , and then select Error Correction Mode. 4. If the printer detects an original loaded in the automatic document feeder, it...
User Guide - Page 57
... the sender to On, the received faxes are deleted, including any unprinted faxes. b. The Fax Log is not cleared when the printer is resolved, the faxes stored in memory print automatically, and then they are deleted from a sending fax machine, do the following backup fax modes are never stored in an error condition.
You must contact the senders to...
User Guide - Page 70
...Ensure that a confirmation report is Off. The default fax confirmation setting is not printed for planning purposes only. For more information, see Send a fax in good conditions and installed properly.
You can set to print error reports and confirmation reports automatically for each transaction.
66
Fax A confirmation message that your local service provider for further assistance...
User Guide - Page 138
... information, see which part of the printer. See the HP software Help for faxing. The test will fail if the printer is not long enough • Color faxes do not print • The computer cannot receive faxes (Fax to PC and Fax to fix any problems found. For more information about the error. Try cleaning the scanner glass and...
User Guide - Page 144
... use the printer for faxing if an extension phone is turned on . The printer cannot send or receive faxes while it is full (limited by printer memory). After turning on the printer, HP recommends you may not be connected to the port labeled 1-LINE on the printer. Solution: If Fax to PC or Fax to send or receive faxes if the fax memory is...
User Guide - Page 145
...if another phone cord, which uses the same phone line as the printer, might not be noisy.
For more information, see Send a fax in Error Correction Mode. • If you have in your country/region, ... on turning your DSL modem off and try faxing again. If you do not hear a dial tone, call your computer for an error message providing information about the problem and how to ...
User Guide - Page 180
... switching. • Junk fax blocker • Digital fax ◦ Paperless fax archive to PC or network ◦ Paperless fax send from PC • Non-volatile fax memory to retain faxes when out of the document
176 Technical information More complicated pages or higher resolution takes longer and uses more memory. • Ring detect with Error Correction Mode. •...
User Guide - Page 244
... ink levels, check 73 installation accessories 25 duplexer 25 hardware installation
suggestions 157 HP software installation
suggestions 158 troubleshooting issues 157 Internet Protocol fax, using 65 IP address checking for printer 157 IP settings 224 ISDN line, set up with fax parallel phone systems 205
J
jams clear 162 media to avoid 18 paper 162...
User Guide - Page 246
...
scan error messages 132 from printer control panel 41 from Webscan 42 OCR 43 quality 132 Scan screen 13 scan specifications 176 slow 131 troubleshoot 130
Scan screen 13 scanner glass
clean 26 load originals 18 locating 10 schedule fax 50 Secure Digital memory card insert 25 security wireless
communication 227 wireless settings 226 send faxes...
User Guide - Page 247
...dial send fax 46 status network configuration
page 161 Printer ...fax 135 telephone, fax from
receive 52 send 48 temperature specifications 177 tests, fax dial tone, failed 138 failed 134 fax line condition 139 fax...fax 134 fax dial tone test failed 138 fax hardware test failed 135 fax line test failed 139 fax phone cord connection
test failed 136 fax phone cord type test
failed 137 fax tests 134 fax...
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