HP Officejet 500 Support Question
HP Officejet 500 Support Question
Find answers below for this question about HP Officejet 500 - All-in-One Printer.Need a HP Officejet 500 manual? We have 1 online manual for this item!
Question posted by amarjitsingh on July 1st, 2011
How To Clear Paper/document Jam
My model 500 Office jet has this message. The guide book refers me to this web site. Kindly indicate how the jam ia to be remeved, how the back is to be opened etd Thanks
Current Answers
Related HP Officejet 500 Manual Pages
HP OfficeJet 500 Series - (English) User Guide - Page 5
1Setting Up the HP OfficeJet for Your Office (continued) Receive a fax 1-24 Print a report 1-24 Make a copy 1-25 Scan a page to your computer 1-25 What's Next 1-26
2 A Quick Tour of How to Do Everything 2-1 Sending Faxes 2-2 Sending paper documents 2-2 From the HP OfficeJet's keypad 2-2 From the Document Assistant screen 2-2 Sending a fax directly from your software program ..........2-3...
HP OfficeJet 500 Series - (English) User Guide - Page 9
...
5. Connect Your Office Equipment - 1. Load the Paper/Document Tray 1-3
2. Install the Software - REQUIRED 1-23
8. Load the Paper Supply 1-5
6.
Make Sure Everything Works Properly ...........1-24
• Receive a fax 1-25 • Print a report 1-25 • Make a copy 1-25 • Scan a page to this chapter for more details about setting up the HP OfficeJet in the...
HP OfficeJet 500 Series - (English) User Guide - Page 10
...'t have a CD-ROM disc drive
Please call the HP OfficeJet Fulfillment Center at 1-888-HPDISKS (1-888-473-4757) to make sure you have everything that's shown and listed below.
a
OfficeJet
b
j i
c d
e
f
g
h
a) HP OfficeJet Series 500
b) Bidirectional parallel cable
c) Paper/Document loading tray
d) HP OfficeJet Series 500 software on 3.5-inch floppy diskettes by overnight mail.
...1-2
HP OfficeJet 500 Series - (English) User Guide - Page 11
... the HP OfficeJet. The tray fits into place. q The tray should look after proper placement.
2.
Refer to the above inset drawing for how it 's difficult to do when you 'll be using for your fax number...1-3 Press it firmly into the telephone wall jack you are required!
1.
Paper/Document Tray
Bottom tab Guide
OJ-OJ...
HP OfficeJet 500 Series - (English) User Guide - Page 37
2. You'll also find many pointers to more information and how to Get Help 2-9
Sending Faxes 2-2
• Sending paper documents 2-2 From the HP OfficeJet's keypad 2-2 From the Document Assistant screen 2-2
• Sending a fax directly from your everyday tasks. Quick Tour
A Quick Tour
2 oEfvHeroywthitnogDo ...Read this chapter for a quick start in learning the basics ...
HP OfficeJet 500 Series - (English) User Guide - Page 38
... away from you (up to adjust them for the width of your document top down in the document tray with the document you load your document into the document tray...2-2 If necessary, slide the document guides on the HP OfficeJet's keypad.
From the HP OfficeJet's keypad
1 Load your document.
2 Dial the fax number on the tray to the left or...
HP OfficeJet 500 Series - (English) User Guide - Page 47
Sending a Paper Document 3-2
• Using a document carrier to protect your original 3-2
• Sending from the keypad 3-3 • Sending from the
HP OfficeJet Document Assistant 3-6
Sending a Fax Directly from Your Software Program 3-7
Receiving Printed Faxes 3-8
• Loading the paper supply 3-8 • Answering settings 3-9 • Manually receiving faxes 3-9 • ...
HP OfficeJet 500 Series - (English) User Guide - Page 48
... (8.5 x 11 inches). When placing the document carrier into the document tray, load it with your original document is: • Smaller than 20-lb weight paper may not load properly and could jam inside the HP OfficeJet. Rough edges may cause a paper jam inside the HP OfficeJet. • Torn. Sending a Paper Document
To fax paper documents, load the document in the box with the sealed...
HP OfficeJet 500 Series - (English) User Guide - Page 54
... to update the paper size setting in the HP OfficeJet Manager software. Loading the paper supply
1 Pull the document tray forward all the way until it snaps into the paper tray.
Notes:
1) Only plain paper may be used for instructions.
3 Push the document tray back to 150 sheets of the tray as described below.
Stack guides
Output tray...
HP OfficeJet 500 Series - (English) User Guide - Page 59
... be scanned as a grayscale image, then sent at the selected resolution setting (Fine, Standard, or 300 dpi). Faxing
Type of fax sent: Paper fax sent from the HP OfficeJet's keypad
Paper fax sent from the HP OfficeJet Document Assistant
PC fax sent directly from your Windows desktop.
2 Click Fax and select Send Settings.
3 In the...
HP OfficeJet 500 Series - (English) User Guide - Page 60
... setting, it again.
2) The Contrast/Resolution button settings also affect the quality of fax sent: Where and how to change the Contrast:
Paper fax sent from the HP OfficeJet's keypad
Paper fax sent from the HP OfficeJet's Document Assistant
PC fax sent directly from your software program
Use the Contrast/Resolution button on your original...
HP OfficeJet 500 Series - (English) User Guide - Page 64
... a speed dial code, you can add as you 've assigned to a group of numbers.
In step 3 of that procedure, select a group name from the Phone Book list. Paper fax sent from the HP OfficeJet's Document Assistant
Choose from these two methods (a or b):
a) In the Send Fax dialog box, select a group name from the Phone...
HP OfficeJet 500 Series - (English) User Guide - Page 104
...
Clear paper jam
One of
that 's
longer than the 14-
Jet. Help/How Do I?/Maintaining the HP
neously, instead of paper before
reloading it
• Your document jammed and press Start to clear the message and reset the HP OfficeJet.
...7-7 7.
your computer screen, follow this path: HP OfficeJet Manager/
the paper supply simulta- To display
a time, or
document jam-clearing...
HP OfficeJet 500 Series - (English) User Guide - Page 105
... will be sus- your computer, instead of the printing
mechanism has been damaged.
1 Open the cover and clear the paper path. (To display stepby-step, illustrated instructions on your computer's
memory, which is recommended:
Clear paper/document jam, then power Off/On.
This keypad message:
Has this meaning:
And this action is more exten-
Close cover
One of...
HP OfficeJet 500 Series - (English) User Guide - Page 108
... line connector. Series 500 Ready/Setup/Go
guide.
3 Press the On/Off button to
clear the message.
The paper or envelope you loaded in the paper
1 Do either of the HP
2 Re-install the fax/phone line
OfficeJet.)
connector. change the paper size (in the docuwant to begin sending a ment tray that you Load the document in your software...
HP OfficeJet 500 Series - (English) User Guide - Page 112
... Open the HP OfficeJet's top
happened with the scan-
Pull the document tray forward, load the paper in
the paper supply tray*, push the
document tray...document, then re-start the job you placed in the paper supply tray, or
• The HP OfficeJet
tray*, push the document tray back into place,
and press the Start button.
*For step-by-step, illustrated paperloading instructions, refer...
HP OfficeJet 500 Series - (English) User Guide - Page 124
... 3-14 resolution settings 3-13 to group of fax numbers 3-18 for copying 2-5 scanning documents 2-6, 5-2 using phone connected to OfficeJet 3-4
dialog boxes Copy 2-5, 4-6
Cover Page Data 3-20 Fax Send Time 3-20 Phone Book 3-20 Print Settings 6-5 Scan 2-6 Scan Settings 5-3 Send Fax 2-3, 3-6
display messages. See paper jam
documents adding scanned image to Answer 3-9
dialing fax number using...
HP OfficeJet 500 Series - (English) User Guide - Page 126
..., installing 1-3
loading envelopes multiple 6-4 single 6-3 into the document tray 3-8, 6-3-6-5 letterhead paper 6-3 paper into paper supply 1-6 error messages 7-11, 7-12 for copying 4-2 for printing 2-7, 6-2, 8-3 ordering information 8-5 transparency 6-2
memory, error messages 7-12
messages. See printer cartridges
installing software 1-23-1-24
Internet/World Wide Web, help sources 7-3
J
jam.
HP OfficeJet 500 Series - (English) User Guide - Page 127
...printer cartridges
Phone Answering settings 3-9
Phone Book 3-20
phone line dedicated. O
off hook, error messages 7-13
OfficeJet Manager copy settings 4-6 Help system 2-8, 7-5 print settings 2-7, 6-5 printing 6-5 scan settings 5-3
online services 7-3-7-4
Optical Character Recognition (OCR) 5-7
originals, document carrier for description of 3-2 for copying 4-3 for faxing 3-2 for scanning 5-2
P
paper...
HP OfficeJet 500 Series - (English) User Guide - Page 128
...13
copy failure 7-8 document jam 7-7 fax failure 7-14
from Document Assistant 3-13 from keypad 3-13 for copying 4-4, 4-5, 4-7, 8-4
faxing 7-9
for faxing 3-11
loading documents 7-11
for printing 8-2
loading paper 7-11 paper jam 7-7
for list of fax number 3-3
connecting 1-4
Receive Fax setting
printing advanced settings 6-7 from DOS programs 6-7 from OfficeJet Manager 6-8
for scanning...
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