HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by exum on February 13th, 2013
Wireless All-in-one Printer Is Set Up But I Ca Not Print From The Internet
how do i troubleshoot the problem
Current Answers
Answer #1: Posted by tintinb on February 14th, 2013 12:33 AM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
The driver software may not be installed in your computer. This software will allow you to use your HP Officejet 4620 wirelessly and its other features. You can download the driver software for this device online here:
You can also read the user's manual for additional information:
http://www.helpowl.com/manuals/HP/Officejet4620/162050
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 4
... scan, copy, and send faxes, you can use the control panel to change the printer settings using the printer • Important notices, environmental, and regulatory information
You can also change settings, print reports, or get help for the printer. You can print documents and photos, scan documents to your computer while installing the recommended HP software.
With...
Getting Started Guide - Page 17
...: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called Fax over Internet Protocol (FoIP). Note: HP does not guarantee that allows you to send and receive faxes with your... to -analog filters or converters when setting up and use with all digital-to-analog converters. English
17
Contact your printer by using the Internet. If you might need to use ...
Getting Started Guide - Page 25
... 7. page 6.
• The ePrint server does not accept email print jobs if there are using HP ePrint, check the
see "Set up HP ePrint" on page
the printer control panel or the embedded web
6.
more information, contact your computer is a computer network that meet
Officejet 4620 e-All-in the "To" field. Do not enter any...
User Guide - Page 5
......9 Eco...10 Manage Power...10 Conserve Printing Supplies 10 Understand the printer parts...11 Front view...11 Printing supplies area...12 Back view...12 Use the printer control panel...13 Overview of buttons and lights 13 Change printer settings...14 Select a mode...14 Change the mode settings 14 Change the printer settings 14 HP Digital Solutions...14 Scan to...
User Guide - Page 17
... HP Officejet 4620 e-All-inOne series. Help button: From the Home screen, pressing this button opens available settings. From the Copy, Fax, or Scan menus, pressing this button opens the Help menu.
Use the printer control ...From the Home screen, pressing this button to view or print the Wireless Summary or to access Setup options and the Network Menu. HP ePrint button: Opens the HP...
User Guide - Page 18
... menu: 1. For more information about these tools, see Printer management tools.
To change . 2. TIP: If the printer is finished. To select a mode, press the button to the right of the mode that you want to use. Change the printer settings To change the printer mode and settings, print reports, or get help you simplify and streamline your...
User Guide - Page 69
... your local service provider for traditional fax transmission over any Internet protocol telephone systems are not legible, check the estimated ink levels from the printer's control panel display. If you send and receive. Clear the fax log
Use the following procedure to print error reports and confirmation reports automatically for each transaction. NOTE...
User Guide - Page 73
... HP ePrint, use one of the following steps for your printer's HP ePrint email address to print, and get help for an account on your computer, you can use these web features if the printer is only supported by HP Officejet 4620 e-All-in to set up HP ePrint.
You cannot use your operating system:
Windows...
User Guide - Page 117
...Solve wireless problems (HP Officejet 4620 e-All-in the order presented: • Step 1: Make sure your computer is connected to your network • Step 2: Make sure that the printer is not lit, the wireless capabilities might not be available in all languages.)
NOTE: After you resolve the problem, follow the instructions in After resolving the problems.
Basic wireless troubleshooting Perform...
User Guide - Page 120
... unable to use the printer over the network. If the printer is Offline, right-click the printer, and click Use Printer Online. If the printer is Paused, right-click the printer, and click Resume Printing. 4.
Mac OS X 1. To check the printer's status, follow the instructions for additional troubleshooting help
Step 5: Make sure the wireless version of the following, depending...
User Guide - Page 126
... -One series).
• If you troubleshoot problems with the printer.
Chapter 8
◦ Make sure the printer is installed on the same subnet as the computers that use the printer status report to view current printer information and ink cartridge status. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the dialog box to...
User Guide - Page 127
... network settings for planning purposes only.
You can use the network configuration page to replace cartridges until print quality becomes unacceptable.
3. If you need to
Understand the network configuration page (HP Officejet 4620 e-All-in-One series) 123 Printer Information: Shows printer information (such as information about how to set up a Fax Text and how to run a Wireless...
User Guide - Page 129
...Internet standard network protocol that provides a framework to allow networking applications to discover the existence, location, and configuration of the hard disk), and then click Continue. 2. Do not simply delete the printer... or Microsoft Web Services for Devices (WSD) Print services supported on the printer. On the computer desktop, click Start, select Settings, click Control Panel, and
...
User Guide - Page 164
... has determined that this product can be found at : www.hp.com/go /reach
Battery information
The printer has internal batteries that are used to maintain printer settings when the printer is a U.S. Appendix A
Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to comply with information about...
User Guide - Page 202
... connecting the printer, see Solve wireless problems (HP Officejet 4620 e-All-in-One series)
TIP: For more information, see the documentation available with your wireless network • Set up the printer using the HP printer software (Recommended) • Set up the printer using WiFi Protected Setup (WPS) • Set up and using the printer wirelessly, visit the HP Wireless Printing Center...
User Guide - Page 203
... HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this tool might not be available in all , use one of the other wireless settings. Set up wireless communication. If the printer connects successfully, the wireless light stops blinking but remains lit.
Set up the printer using...
User Guide - Page 204
.... TIP: You can also set up wireless communication. 1.
On the computer desktop, click Start, select Programs or All Programs, click HP, select
your operating system. Click System Preferences in the Dock, click Print & Fax or Print & Scan in the Hardware section, click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All-in the Setup...
User Guide - Page 205
... and select Print Reports, and then select Wireless
Test Report.
WPA2 provides the Advanced Encryption Standard (AES). Set up the printer for wireless communication 201 If the router does not have the hardware address of network authentication, including WEP, WPA, and WPA2. • WEP: Provides security by unwanted users outside your wireless network and wireless printer secure from...
User Guide - Page 206
... over the Internet. • To avoid accidentally connecting to perform a variety of accepted hardware addresses. Print the network configuration page, and then locate the printer's hardware address. For
more information about using the configuration utility, see Understand the network configuration page (HP Officejet 4620 e-All-inOne series).
If you do this, you to set up to...
User Guide - Page 207
... changing the IP address removes the printer from the
network.
This section contains the following settings: • IP Address • Subnet Mask
Change advanced network settings 203 For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). On the printer control panel, press the (Wireless) button. 2. Using the buttons on . Press...
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