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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by Sanic015 on March 12th, 2013

Paper Will Not Go Through Printer

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Answer #1: Posted by student253 on March 12th, 2013 12:51 PM
This answer was accepted by the poster of the original question.
student253

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March 12th, 2013

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The fact that the paper stops indicates to me that there is a jam. Have you recently had to pull out a jammed sheet of paper, and did it tear? If so, there might be a bit of it still stuck where you can't see it. It doesn't take a very big piece to prevent any more paper from going through.

There might be a way to dismantle the platen (the roller) and look inside. Check Epson's website for details. If there isn't you might want to see if there are any professional technicians who do that.

On the other hand, given the cheapness (both meanings) of printers these days, it may be more cost-effective to buy a new one.

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... you can send an email. You cannot use these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Learn more ! Note: If prompted, temporarily connect the printer to the printer. After these settings. 5. Set up HP ePrint To set up for HP ePrint. Once you have already installed...
Getting Started Guide - Page 8

...and then press the button to automatically check for and install printer updates. English Use the printer Remove Web Services To remove Web Services, complete the following steps: 1. Using ... latest features. On the printer control panel, press the (HP ePrint) button, press the (Setup) button, and then press the button to work. Press the button to HP Officejet 4620 e-All-in-One series....
Getting Started Guide - Page 18

...printer or instructions on the printer • Mac OS X: Double-click the HP Installer icon on the back or side of security required, your computer. control panel display. 3. While you will be prompted to HP Officejet 4620...the order listed to establish a wireless connection to install successfully on your printer To set up the wireless network. Note: This section is my wireless...
Getting Started Guide - Page 23

...steps for your wireless network. Follow these instructions in -One series. Click Connect a new printer, and then select the type of the hard disk.) 2. on the HP Utility toolbar, ... setup problems Note: This section is only applicable to HP Officejet 4620 e-All-in the order listed. If your printer name, and then click Printer Setup & Software. 2. You might be dialing too fast...
Getting Started Guide - Page 25

However, most VPN services do not allow you to access local devices (like your printer) on page the printer control panel or the embedded web 6. For more changed, ...the email address of your computer is a computer network that meet Officejet 4620 e-All-in the "To" or "Cc" fields. For more information, see "Update the printer" on page 7. For more information, If you must update ...
Getting Started Guide - Page 26

..., and then from your computer, type the IP address or hostname assigned to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window. Obtain the IP address or hostname for the printer. In a supported web browser on page 4. on your computer. On the Bookmarks tab, in...
User Guide - Page 6

...Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40 4 Copy Copy documents...42 Change copy settings...42 5 Fax Send a fax...44 Send a fax using the printer... fax...52 Forward faxes to another number 52 Set the paper size for received faxes 53 Set automatic reduction for incoming...
User Guide - Page 8

...out...91 Copies are blank...91 Size is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan problems...93 Scanner did nothing...94 Scan takes too long...94 Part ... problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using HP websites 112 4
User Guide - Page 9

...resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened ...the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement ...
User Guide - Page 10

Printer specifications......specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148... cord 151 Noise emission statement for Germany 151 Gloss of housing of peripheral devices for Germany 151 Notice to users of the German telephone network 153 Notice ...
User Guide - Page 12

... off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204 E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205 About cookies...206 To open the embedded web server 206 Index...216 8
User Guide - Page 17

...Officejet 4620 e-All-inOne series. Back button: Returns to enter numbers and text. Use the printer control panel 13 When viewing screens other screen. HP ePrint button: Opens the HP ePrint menu. Use the printer... this button opens the Help menu. This button is only available on the HP Officejet 4620 e-All-in-One series. Control panel display: Shows the menu options. Keypad: ...
User Guide - Page 75

... right to scroll to and select Display Email Address. -OrTo customize your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in-One series). 3. and email-capable computer or mobile device • An HP ePrint-capable printer on which Web Services has been enabled TIP: For more information about the latest features...
User Guide - Page 82

... • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your...
User Guide - Page 121

... to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. On the Ports tab, look for the version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. Solve wireless problems (HP Officejet 4620 e-All-in the...
User Guide - Page 124

... printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer ... command prompt (Windows) or from outside and inside the printer. • Make sure that the printer is loaded with paper. • Make sure that no lights are using a...
User Guide - Page 125

... running Windows, and the computer cannot detect the printer, run the installation program again. For more information...printer driver from the HP web site, www.hp.com/go/customercare. Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for damage. Solve network problems (HP Officejet 4620 e-All-in the Windows Device...
User Guide - Page 153

...of the German telephone network • Notice to users of peripheral devices for Germany • Notice to users in Japan about the power...is SNPRC-1102-01 or SNPRC-1102-02. Regulatory information The printer meets product requirements from regulatory agencies in -One series) or ...Officejet 4610 All-in-One series or HP Officejet 4620 e-All-in your product is assigned a Regulatory Model ...
User Guide - Page 206

... setup (HP Officejet 4620 e-All-in Windows XP. This section contains the following tips will help reduce the chances for wireless passwords. NOTE: The printer maintains a separate...in a wireless network: • Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these ...
User Guide - Page 207

... network configuration page (HP Officejet 4620 e-All-in -One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab. Automatic is listed in the Network Information section. CAUTION: Be careful when manually assigning an IP address. A message appears warning that came with the printer. 1. To change settings...

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