HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by sarahsamoo1 on September 2nd, 2013
My Printer Hp Officejet 4620 Is Always Offline When I Am Printing
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
... is connected using wireless connection.
Learn more !
Follow the instructions for setup instructions.
1. After the printer prints an information page, follow the onscreen instructions.
HP ePrint is only supported by HP Officejet 4620 e-All-in-One series.
Note: To use these settings.
5. Note: If the firewall software on ePrintCenter (www.eprintcenter.com), you enable Web...
Getting Started Guide - Page 18
...sometimes find this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then
If you set up wireless communication, make sure the printer hardware is set up. For more...computer or with the printer.
Selecting this information, see the user guide.
18
In addition, if you are installing the software, you will be prompted to HP Officejet 4620 e-All-in-One ...
Getting Started Guide - Page 23
... is the user guide?"
Follow these instructions in the following the access number. English
Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might encounter when connecting the printer to HP Officejet 4620 e-All-in-One series. To enter a pause in the fax number you are typing, press the * button...
User Guide - Page 6
... Print on envelopes (Mac OS X 33
Print photos...34 Print photos on photo paper (Windows 34 Print photos on photo paper (Mac OS X 34
Print borderless documents or photos 35 Print borderless documents or photos (Windows 35 Print borderless documents or photos (Mac OS X 36
3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620...
User Guide - Page 8
... copy came out...91 Copies are blank...91 Size is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan problems...93 Scanner did nothing... problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide - Page 9
... network problems (HP Officejet 4620 e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128...
User Guide - Page 10
...statement for Germany 151 Gloss of housing of peripheral devices for users in Japan 150 Notice to users of the U.S. Printer specifications...141 Physical specifications...141 Product features and capacities...145 Print specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website...
User Guide - Page 12
... network settings 202 View and print network settings 203 Turn the wireless radio on and off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205...
User Guide - Page 17
... HP Officejet 4620 e-All-in-One series.
Setup button: From the Home screen, pressing this button to view or print the Wireless Summary or to enter numbers and text. When viewing screens other maintenance settings. HP ePrint button: Opens the HP ePrint menu.
Back button: Returns to the home screen from any other screen. Use the printer...
User Guide - Page 41
...from your original print-side down in the right-front corner of destinations, such as editable text
Scan an original
This section contains the following topics:
NOTE: Your printer and computer must ... the computer to which you are scanning an original from the printer control panel or from your computer using Webscan (HP Officejet 4620 e-All-in-One series) • Scanning documents as a ...
User Guide - Page 42
... server (HP Officejet 4620 e-All-in -One series)
Webscan is a feature of the glass or in the left pane, change any settings, and then click Start Scan. Load your original print-side down in the right-front corner of the embedded web server that allows you must install the HP software included with the printer. Select...
User Guide - Page 73
... HP ePrint using the printer's control panel • Set up HP ePrint using a USB cable. The printer's embedded web server opens. 6 HP ePrint
HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use one of the following steps for your printer's HP ePrint email address to print...
User Guide - Page 74
..., and then click Next. 5. Click Yes to allow the printer to finish the setup. Make sure the printer is printed. 5. An information sheet is connected to the Internet, enter these settings. 6. For more information, see Embedded web server (HP Officejet 4620 e-All-in Mac OS X, you can use the printer's embedded web server (EWS) to set up...
User Guide - Page 75
..." or "Cc" fields. On your computer or mobile device, open your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the "To" field.
To view the email address, use the buttons on the right to scroll to and select Display Email Address. -OrTo customize your HP printer in -One series).
3. For a list of the...
User Guide - Page 82
...8226; Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues...
User Guide - Page 116
... using is correct. ◦ The ePrint server does not accept email print jobs if there are multiple email addresses included in the "Advanced wireless ...printer to use HP ePrint. Chapter 8
• If you are using HP ePrint, check the following : • Make sure the computer that meet the HP ePrint requirements. For more information, see HP ePrint specifications (HP Officejet 4620...
User Guide - Page 117
... to the wireless router. Sometimes, turning off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All-in the order presented. TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the...
User Guide - Page 119
... access the EWS
1. Solve wireless problems (HP Officejet 4620 e-All-in -One series). After the page has been printed, check the Network Status and URL:
Network Status URL
• If the Network Status is Ready, the
printer is actively connected to a network.
• If the Network Status is Offline, the
printer is connected to the embedded web...
User Guide - Page 121
...printer icon, and then click Properties, Document Defaults, or
Printing Preferences. b.
After resolving the problems After you can connect the printer to access local devices (like your printer) on the toolbar, double-click HP... the printer to the VPN.
TIP: To use .
Mac OS X 1. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. Open HP Utility....
User Guide - Page 124
... is connected securely to both the printer and to and select Print Reports, and then select Network Configuration Page. • Ping the printer using a computer running Windows, you can help you correct many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the box, and...
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