HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by txHardyb on October 30th, 2013
Officejet 4620 Cannot Detect Wireless Router
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
...install successfully on your operating system:
• Windows: When prompted, click Network
(Ethernet/Wireless), and then follow the instructions to the printer. If you have signed up HP ePrint...the onscreen instructions.
After these web features if the printer is only supported by HP Officejet 4620 e-All-in the messages. For more about the latest features, visit ePrintCenter (www....
Getting Started Guide - Page 18
... "always permit/allow" option in all languages.)
• The wireless network name is only applicable to HP Officejet 4620 e-All-in the order listed to establish a wireless connection to enter the wireless network name (also called HP Home Network Diagnostic Utility that came with the wireless router.
If you can help retrieve this option allows the software...
Getting Started Guide - Page 24
... closer to the wireless router.
Restart components of one another.
24 If you still are unable to get your computer
connected to your network, contact the person who set up your wireless network.
Reducing interference
The following tips might help reduce the chances for interference in a wireless network:
• Keep the wireless devices away from large...
Getting Started Guide - Page 25
..., set up the wireless network. Make sure your computer is not connected to your network uses proxy settings when
• Make sure the printer is a computer network that meet
Officejet 4620 e-All-in the ... printer in -One series. However, most VPN services do not allow you to access local devices (like your computer is connected using a USB cable.
• Check the settings being used...
Getting Started Guide - Page 26
... the EWS, you can bookmark it so that you can open the EWS without being connected to and select View Wireless Summary.
2.
Press the (Wireless) button on page 4. b.
To use the Bonjour bookmark, open Safari, and then from your networked printer to open... features will not be installed or configured on your computer. Tip: If you can return to HP Officejet 4620 e-All-in-One series.
User Guide - Page 9
Contents
Solve wireless problems (HP Officejet 4620 e-All-in-One series 112 Basic wireless troubleshooting 113 Advanced wireless troubleshooting 113 Step 1: Make sure your ...117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119
Embedded web server cannot be opened 119 Troubleshoot installation issues 120...
User Guide - Page 10
...Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148 ... to users of the German telephone network 153 Notice to users of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users in Brazil ...
User Guide - Page 12
... and print network settings 203 Turn the wireless radio on and off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series 205 About...
User Guide - Page 17
... ePrint button: Opens the HP ePrint menu. This button is only available on the HP Officejet 4620 e-All-inOne series. Use the printer control panel
13 Back button: Returns to enter numbers... this button to view or print the Wireless Summary or to access Setup options and the Network Menu.
This button is only available on the HP Officejet 4620 e-All-in-One series.
For more ...
User Guide - Page 115
...Solve problems using a wireless connection.
Solution: If ...router is connected to common problems using HP ePrint and HP websites. • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) • Solve problems using HP websites
Solve problems using HP ePrint (HP Officejet 4620 e-All-in -One series). For more information, see Solve wireless problems (HP Officejet 4620...
User Guide - Page 117
... (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All-in-One series) 113 Sometimes, turning off the router and the printer, and then turn them back on...detected, the printed test report includes recommendations that might not have tried the steps provided in Basic wireless troubleshooting and are still unable to connect to your printer to the wireless ...
User Guide - Page 118
... unique network name (SSID), then it is connected to your router or computer.
Click Start, click Control Panel, point to the wireless router.
TIP: If you are able to access the Internet and ...computer, you can help in setting up your network or the router manufacturer as your printer cannot automatically detect the network.
114 Solve a problem For more information,
see the...
User Guide - Page 119
... If you can access the EWS
After you are on the same network by your router.
Solve wireless problems (HP Officejet 4620 e-All-in -One series). After the page has been printed, check the Network ...over the network (such as to print) to see Embedded web server (HP Officejet 4620 e-All-inOne series). Run the Wireless Test Report using a proxy server in -One series).
2. If you can...
User Guide - Page 123
...be connected to a network using a wireless connection. For more information, see the documentation available with a USB cable. Solve printer management problems (HP Officejet 4620 e-All-in your web browser. ...securely connected to the printer. • Make sure the network hub, switch, or router is connected to a computer with your web browser. For more information, see Embedded web...
User Guide - Page 125
... • If the computer cannot recognize the installation CD in the Windows Device Manager. • If you are closed or disabled for damage.
This ...router is running Windows, and the computer cannot detect the
printer, run the installation program again. Check the ink cartridges Make sure that all of the ink cartridges are not installed. Solve network problems (HP Officejet 4620...
User Guide - Page 202
... the printer, see Embedded web server (HP Officejet 4620 eAll-in -One series) For more information about setting up the wireless network.
198 Network setup (HP Officejet 4620 e-All-in -One series). Before you begin • Set up the printer on a wireless network
NOTE: If you cannot find this information, see the documentation available with the wireless router.
User Guide - Page 203
..., and then follow the instructions in Change the connection type to set up the printer on your router.
• PIN Method: Enter the PIN generated by the printer in the router's configuration software. On the wireless router or wireless access point, press and hold the WPS button for about 2 minutes. Wait for 3 seconds. If the...
User Guide - Page 204
..., click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. Open the configuration utility or software for your operating system. Wait for example, from a USB connection to a wireless connection Follow the instructions for the wireless router or wireless access point, and
then enter the WPS PIN. For more information...
User Guide - Page 205
... uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one wireless device to enable security between client workstations operating connected wirelessly without a wireless router (such as a Linksys wireless router or Apple Base Station). If the router filters hardware addresses, then the printer's hardware address must know the WEP key(s) it uses...
User Guide - Page 206
... Officejet 4620 e-All-inOne series). Open the configuration utility for wireless passwords. You can disrupt radio signals. • Keep the wireless devices away from large masonry structures and other
electromagnetic devices, such as microwaves and cordless telephones, as these objects can use up and manage a wireless connection and to the list of sight with the router or wireless access...
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