HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by allcrimson4ever on September 9th, 2012
Cartridge Error
print cartridge will not align stays on right after trying to align for printing
Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 4
...'s control panel. With this guide is installing the HP software. Where's the user guide? OFFICEJET 4500
1. Use the printer Getting Started Guide
Thank you can print documents and photos, scan documents to change the printer settings using software tools available on the following topics:
• Troubleshooting information • Important safety notices and regulatory information •...
User Guide - Page 5
... Change product settings 14 Types of messages...14 Status messages...14 Warning messages...14 Error messages...14 Critical error messages 15 Finding the device model number 15 Select print media...15 Recommended papers for printing and copying 15 Recommended papers for photo printing 16 Tips for selecting and using media 17 Load an original on the...
User Guide - Page 7
... support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears on control-panel display 75 Alignment fails...75 The device is not responding (nothing prints 75 Device takes a long time to print 76 Blank or partial page printed 76 Something on the page is missing or incorrect...
User Guide - Page 39
... information, see the onscreen help that the HP software is running Windows, look for the device icon in the No Connection error message. You can also send a scan to a program installed on a computer. Press left arrow or right arrow to lose some of its scan functionality and result in the system tray at...
User Guide - Page 49
... only if an error condition exists that prevents the device from printing the faxes (for example, if the device runs out of paper), the device stops answering incoming ...device to the device
To receive a fax manually 1.
Press left arrow or right arrow to answer the incoming
call before the device answers.
Faxes are still saved in an error condition, or none of unprinted faxes, the device...
User Guide - Page 61
... one of the fax on Fax Send Report. 5.
To set the device to select Fax Error , and then press OK. 4. Does not print any fax error reports. Send & Receive Off On Fax Send On Fax Receive
Prints whenever a fax error occurs.
Press right arrow to print fax error reports automatically 1.
To include an image of the following information:
•...
User Guide - Page 70
... tray, and then try the alignment again.
2. For more information,
see Load an original on the product control panel.
66
Work with the device. Store printing supplies
Ink cartridges can also align the ink cartridges at any time from the product control panel 1. However, to assure optimal ink cartridge health, be left in the front right corner with the...
User Guide - Page 72
....
68
Work with ink cartridges Windows a. The product prints an ink cartridge alignment sheet. Click the Device Services tab. For instructions, see Open the Toolbox. Place the alignment sheet face down on the scanner glass.
4.
Recycle or discard the alignment sheet. Load unused plain white paper into the input tray, and then try the alignment again.
2. Open the HP...
User Guide - Page 79
... have a defective sensor or ink cartridge. Error message appears on control-panel display
A non-recoverable error has occurred Disconnect all documents, and then reboot the computer. Try to www.hp.com/support.
Alignment fails
If the alignment process fails, make sure you have colored paper loaded in the print queue Open the print queue, cancel all cables (such...
User Guide - Page 80
... requirements.
For more information, see Uninstall and reinstall the software.
For more information, see Clean the ink cartridges.
Check the media settings • Make sure you select the correct print quality settings in the printer driver for the device. If the problem persists, the firewall is not the source of media loaded
in the...
User Guide - Page 92
... off the product, see Handle the ink cartridges. • Always turn off the device. all bars are printed by the Tri-color Ink Cartridge
Ragged or irregularly streaked or faded bars
Example of bad color bars - the printer is operating correctly. • The black bar is printed by the Black Ink Cartridge • The colored bars are solid...
User Guide - Page 93
...: Lines are smeared.
have regular,
white streaks; For instructions, see Align the ink cartridges. NOTE: Do not clean ink cartridges unnecessarily. For instructions, see Clean the ink cartridges. If the issue persists, continue to the next step. Black Text 2. Look at the black text printed on one end.
If the issue persists, continue to the...
User Guide - Page 94
... to check the ink cartridges, clean the ink cartridge contacts.
These can damage the ink cartridges). The print carriage moves to clean the ink cartridge contacts. Lightly press down on the Print Quality Diagnostic Report or Self-Test Report and cleaning and alignment did not help, replace the problem ink cartridge. Hold the ink cartridge by its sides.
90...
User Guide - Page 96
... clean each ink cartridge one at the same time. Lightly moisten a clean foam rubber swab with the ink nozzles facing up. 5. Solve paper-feed problems
Media is not supported for the printer or tray Use only media that is unplugged, the date and time might need to the far right side of the device.
User Guide - Page 101
...Make sure the software is higher than needed.
• Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent
Scanner did... scanner glass.
• Check the device The device might be coming out of PowerSave mode after a period of the device If you sent a print or copy job before you tried to scan more information, see Load ...
User Guide - Page 122
... Start Jobs. If you still cannot use the HP device over the network. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences. The version of the printer driver that is Offline, right-click the device, and click Use Printer Online.
If you can use the device, your firewall might create a second version of the...
User Guide - Page 129
...1. Nozzle test pattern: Missing lines indicate problems with the ink cartridges. Check the ink levels.
4. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK. Printer Information: Shows device information (such as usage information. NOTE: Ink level alerts and indicators...
User Guide - Page 214
...Device Disconnected
The computer cannot communicate with the product because one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge...to a wireless network, the wireless connection has been broken. To solve this problem, try the following events has occurred: • The product has been turned off. •...
User Guide - Page 222
...levels, check 61 installation troubleshoot 122 Internet Protocol fax, using 55 IP address checking for device 122 IP settings 199 ISDN line, set up with fax parallel phone systems 180
J... 141
I
ink cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges
align 66 check ink levels 61 clean 68 clean contacts 90 clean ink nozzle area 91
L
language, printer 133 left navigation ...
User Guide - Page 224
...cartridges 62 report
wireless test 203 reports
confirmation, fax 56 error, fax 57 fax test failed 101 reprint faxes from memory 46 right navigation button 12 rings to answer 52
S
save faxes in memory 45
scan error messages 99 from device... for scanner 97 troubleshoot print 76 speed dial send fax 39 Start button 12 status messages 14 network configuration
page 126 Printer Status Report 125 Self-Test...
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