Changing Cartridges

To replace the ink cartridges 1. Make sure the product is turned on. CAUTION: If the product is turned off when you open the front access door to access the ink cartridges, the product cannot release the cartridges for changing. You might damage the product if the ink cartridges are not docked safely when you try to remove them. 2. Open the front access door. The print carriage moves to the far right side of the product. 3. Wait until the print carriage is idle and silent, and then lightly press down on an ink cartridge to release it. If you are replacing the tri-color ink cartridge, remove the ink cartridge from the slot on the left. If you are replacing the black ink cartridge, remove the ink cartridge from the slot on the right. 4. Pull the ink cartridge toward you, out of its slot. NOTE: HP provides recycling options for used ink cartridges in many countries/ regions. For more information, see HP inkjet supplies recycling program. 5. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the ink cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. 6. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the empty cartridge slot. Make sure you push the ink cartridge in firmly until it snaps into place. If you are installing the tri-color ink cartridge, slide it into the left slot. If you are installing a black ink cartridge, slide it into the right slot. 7. Close the front access door. 8. Make sure you have letter or A4, unused, plain white paper loaded in the input tray. For more information, see Load media. NOTE: If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 9. Press OK The HP All-in-One prints an ink cartridge alignment sheet.   Good luck! Source(s): https://castleink.com/