HP OfficeJet Pro 8030 Support Question
HP OfficeJet Pro 8030 Support Question
Find answers below for this question about HP OfficeJet Pro 8030.Need a HP OfficeJet Pro 8030 manual? We have 3 online manuals for this item!
Question posted by lmcallistereducator on July 1st, 2022
Code 04358a98
The display on the computer shows a code. I open the computer and the carriage doesn't move. I've turned it on and off and I cannot get rid of the code. When it first appeared, it was flashing. My mac doesn't recognize a computer when I que something to print so it isn't functioning.Thank you,Lauri
Current Answers
Answer #1: Posted by hzplj9 on July 2nd, 2022 7:09 AM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,670
Member since:
June 25th, 2012 Points: 4,875,670
This is a link to your printer at HP.
https://support.hp.com/us-en/drivers/hp-officejet-pro-8030-all-in-one-printer-series/24208734
There is a critical update for this printer available from April 2022.
Check out the support at HP.
This is the same problem discussed on the community.
Hope that helps.
Related HP OfficeJet Pro 8030 Manual Pages
User Guide - Page 3
... ...26 Load an original in the document feeder ...28 Update the printer ...29 Open the HP printer software (Windows) ...30 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 31 Turn the printer off ...32
2 Print ...33 Print using a computer ...34 Print using the...
User Guide - Page 7
... basics ● Load paper ● Load an original on the scanner glass ● Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10...
User Guide - Page 17
...open the Dashboard, touch or swipe down the tab at the same
time. Icon
Purpose
Setup: Displays...display shows (Wireless) by
default.
For more information, see HP ePrint .
Showing the Ethernet icon or the wireless icon depends on the control panel.
HP EcoSolutions: Displays...and (Wireless) will not be displayed at the top of devices connected. You can also change the...
User Guide - Page 20
... reports, and flyers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper.
It is opaque enough for papers with most types of office paper. HP recommends ...of reliability and print quality, and produce documents with no show-through, which makes it ideal for two-sided use. It is a high-quality multifunction paper. They are available in a variety of weights ...
User Guide - Page 40
...the input tray and set print settings for all print jobs, make the changes in the HP software.
Click the button that opens the Properties dialog box. Load paper in the Color area. ● Click Advanced to print from the Paper Size drop-down...or laptop
NOTE: You can also use the HP Smart app to select the appropriate paper size from mobile devices. From your printer is selected. 4.
User Guide - Page 47
... website is not available in another country/region or language.
3. ENWW
Print with mobile devices
Print from mobile devices
You can also use the HP Smart app to print from the Chrome Web Store to... the HP Mobile Printing website in your mobile devices, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). NOTE: You can print...
User Guide - Page 53
...of the Scan dialog box to a USB from the printer control panel 1. Scan to a memory device
You can scan directly to set up email addresses first, and then scan and email your original ... Touch Setup icon to make changes to review and modify basic settings. This can safely remove a USB flash drive only when the USB port light is being accessed by the printer. Touch Scan , and then select...
User Guide - Page 54
... editing tools that you can use , and then touch Continue. 4. You can print, save your device camera. Open HP Smart. Enter recipient's email address in the Subject field.
6.
Touch to change email account, ... document feeder, or load the original print-side down on the right front corner of device you to adjust the scanned image before saving or sharing.
Scan a document or photo ...
User Guide - Page 55
...the correct input source if your printer supports scan from
an iOS, Android, or Windows 10 device. 2. Open HP Smart.
Select Scan, and then select Import. 3. Adjust boundaries if needed . Click...photo in front of the camera, and then click or tap the round button at the bottom of the scan appears. 6. For more documents or photos.
● Click or tap Edit to print or save , print or share...
User Guide - Page 71
... book contacts 1. TIP: In addition to include any pauses or other required numbers, such as an area code, an access code for the phone book contact, and then touch Done . From the printer control panel display, touch Fax . 2. Create and edit a group phone book contact
You can set up phone book contacts 65...
User Guide - Page 79
... systems are indications you experience problems faxing, try using the Internet. However, if you turn off ECM, you have questions about Internet faxing, contact your Internet faxing services support department... Internet Protocol 73 If you probably use a VoIP service:
● Dial a special access code along with your printer by connecting a phone cord to the port labeled on the back of...
User Guide - Page 112
...new email message, and then attach the file that contains the printer code and instructions on the printer. Touch HP ePrint , and then ...information about using HP ePrint 1.
On your computer or mobile device, open your printer's HP ePrint settings, visit HP Connected (this site...top of the screen to customize the email address.
To turn off HP ePrint 1. TIP: For more information, see ...
User Guide - Page 121
ENWW
Replace the cartridges 115 6.
Close the cartridge access door.
NOTE: Make sure that the color-coded letter on the cartridge matches that on the slot.
7. Repeat steps 4 through 6 for help, slide the cartridge into the empty slot until it is securely installed in the slot. Using the color-coded letters for each cartridge you are replacing. 8.
User Guide - Page 134
...devices can use the same Wi-Fi Direct connection.
● Wi-Fi Direct can also turn on the computer, connect to the Internet. From the printer control panel, touch or swipe down the tab at the top of the screen to open... more information about using a mobile device, make sure you have not installed the HP printer software on Wi-Fi Direct 1. If the display shows that Wi-Fi Direct is made...
User Guide - Page 135
... of wireless networks shown such as DIRECT-**-HP OfficeJet Pro 8030 (where ** are not able to identify your mobile device. 5. From the list of available printers appears. 4. For more information, see the documentation provided with the mobile device. NOTE: If your mobile device does not support Wi-Fi, you have turned on Wi-Fi Direct on your mobile...
User Guide - Page 140
... ).
3. If the display shows that you are not ... proxy settings to connect to the Wi-Fi Direct name, for
example: DIRECT-**-HP OfficeJet Pro 8030 (where ** are enabled in your web browser. ● Make sure JavaScript and ... or router is turned on , search for and connect to the Internet, try turning off these settings.
If the printer IP address is similar to open the embedded web server...
User Guide - Page 171
This website provides information and utilities that can help in this problem persists, write down the error code provided in the power cord again.
3. Go to turn on calling for technical support.
Press (the Power button) to www.support.hp.com . Unplug the power ... help you have loaded unused, plain white paper into the input tray. Press (the Power button) to turn off the printer.
2.
User Guide - Page 189
Applicable connector jack Universal Service Order Codes ("USOC") for this product is : RJ-11C. See installation instructions for information. In most, but...disable your telephone company or a qualified installer.
Excessive RENs on the telephone line may result in the devices not ringing in a margin at the top or bottom of the transmission, the date and time it unlawful for any...
User Guide - Page 205
... Setup icon 11 skew, troubleshoot
print 148 software
Webscan 50 specifications
paper 177 physical 177 system requirements 177 status network configuration page 166 subscriber identification code 68 system requirements 177
T
technical information copy specifications 178 fax specifications 178 scan specifications 178
telephone line, answer ring pattern 69
telephone wall jack, fax...
Reference Guide - Page 1
...HP Smart app, you should have successfully connected the printer to a network. Open the Dashboard on the printer control panel. 2. Blue light off .
Solve ...turned off Wireless is not connected to the wireless network. Touch (Wireless) > (Settings) > Wireless Settings. 3.
Touch Wireless Setup Wizard, and then follow the onscreen instructions. English
HP OfficeJet Pro 8030...
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