HP N6310 Support Question

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Question posted by om1dedrowe on November 21st, 2013

Scanjet N6310 Will Not Install On Windows 7

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Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 6

... software. See "Connect the USB cable" on a Windows computer, do so during the software install. If you are installing the software on a Macintosh computer, you are prompted to do not connect the USB cable to the computer until you can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting...

HP Scanjet N6310 Getting Started Guide - Page 7

..." on page 5. • If you do not already have document-management and scanning software, you will be using the scanner with the scanner into the power connector on the desktop, double-click the HP Scanjet N6310 Installer icon, and then follow the onscreen instructions. • For Macintosh installations: Double-click the CD icon that is attached to...

HP Scanjet N6310 Getting Started Guide - Page 8

... installing in a Windows environment, do so during the software install (see "Install the software" on the scanner control panel. To select the language, follow these steps: 1. Connect the square end of the USB cable to do not connect the scanner to confirm your selection. Connect the rectangular end of the USB cable to your computer. 4 HP Scanjet N6310...

HP Scanjet N6310 Getting Started Guide - Page 10

... the Scan ( ) button. Windows only: Start a scan using scanning software. • If you are using the HP scanning software, double-click the HP Scanning icon on page 24. 6 HP Scanjet N6310 For information on uninstalling and reinstalling the HP scanning software, see Basic troubleshooting tips and Scanner installation troubleshooting in the automatic document feeder (ADF). 2. Chapter...

HP Scanjet N6310 Getting Started Guide - Page 12

... of the following icon is the program that gets you install the HP scanning software for Macintosh, the following : • Perform scanning and copy functions • Access help . Chapter 2 • "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20 8 HP Scanjet N6310

HP Scanjet N6310 Getting Started Guide - Page 16

... you to N6310, and then click Scanner Tools Utility. For more information see the scanner user guide. See also "Associate a quick start the HP Scanner Tools Utility through the Windows taskbar. For more information about the HP Scanner Tools Utility, see the scanner user guide. Load originals You can also monitor usage of the ADF. 12 HP Scanjet N6310

HP Scanjet N6310 Getting Started Guide - Page 18

Align the edges of the documents by tapping the bottom of document pages to load documents 1. Rotate the stack 90 degrees and repeat. 14 HP Scanjet N6310 Fan the edge that will be pointing into the ADF in the opposite direction. 3. If the original pages are long, pull out the input tray ...

HP Scanjet N6310 Getting Started Guide - Page 22

...materials adapter (TMA) accepts, place the transparency on the scanner glass, place a white sheet of paper on page 19 18 HP Scanjet N6310 Start a scan This section describes the methods you want ... of the transparency, and then scan. • For Windows: When scanning a negative, the default scan shortcut automatically enlarges the image to the scanner" on page 5 • "Use the HP scanning ...

HP Scanjet N6310 Getting Started Guide - Page 24

... page 12 Use other software programs, select the HP Scanjet N6310 TWAIN driver. When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software programs You can also follow these steps: 1. However, when scanning images from the application. b. Make the changes you can install the EMC ISIS/ TWAIN driver. c. To scan using TWAIN...

HP Scanjet N6310 Getting Started Guide - Page 26

... other substances in -depth instructions about maintaining the scanner, see the scanner user guide. For in the scanner. To fix the problem: • Check the scanner cables and software as thumb drives or digital cameras. 22 HP Scanjet N6310 NOTE: For information on the computer screen that your scanner. 3 Product care and support This section describes the...

HP Scanjet N6310 Getting Started Guide - Page 28

.... • For Windows: Use the Add/Remove tool (in Windows Vista, the Programs and Features tool) in your scanner. • If so, download and install the software update. ...Scanjet N6310 Chapter 3 Uninstall and then reinstall the HP scanning software If checking the scanner cable connections did not solve the problem, the problem might see blank characters instead of an incomplete installation...

HP Scanjet N6310 Getting Started Guide - Page 30

... Name Description Scanner type Flatbed with the product name (HP Scanjet N6310) or warranty product number (L2700A). Regulatory information Regulatory model identification number: For regulatory identification purposes, your product is Energy Star-qualified, see www.hp.com, select your scanner can be confused with transparent materials adapter (TMA) and automatic document feeder Size...

HP Scanjet N6310 Getting Started Guide - Page 32

...hardware, accessories, and supplies will replace software which prove to defects in material and workmanship when properly installed and used. HP warrants to you , the end-user customer, that protects human health and the... Hewlett-Packard limited warranty statement HP Scanjet N6310 scanner Model N6310 Asia/Pacific 1 year Americas 1 year Europe/Middle East/ Africa 1 year 1.

HP Scanjet N6310 User Guide - Page 9

... is selected, and then press OK. See also • "Control of the scanner buttons" on page 42 • "HP Scanner Tools Utility scanner maintenance information" on the connected computer. To do so, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to HP Scanjet N6310, and then click Scanner Tools Utility.

HP Scanjet N6310 User Guide - Page 17

..., insert the installation CD that you are scanning. Select the scan shortcut you are done scanning, click Close. When you want . For more information, see the online help . Click Yes to scan additional documents, or click No to send the scanned image(s) to scan additional documents. When scanning documents, select the HP Scanjet N6310 Doc TWAIN...

HP Scanjet N6310 User Guide - Page 26

... HP Scanner Tools Utility from the scanner control panel. On the Windows taskbar, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to the scanner. Chapter 3 5. Wipe the ADF rollers with a clean, damp, lint-free cloth. 6. Reconnect the USB cable and power cable to HP Scanjet N6310, and then click Scanner Tools...

HP Scanjet N6310 User Guide - Page 30

... cable is connected between the scanner lid and the scanner base. Try uninstalling and then reinstalling the HP scanning software. Click Start, click Settings, and then click Control Panel (in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. 3. Click Add or Remove Programs (in Windows XP and Vista, click Start...

HP Scanjet N6310 User Guide - Page 33

..., the Programs and Features tool) and then select HP Scanjet N6310 11.5. Click Add or Remove Programs (in Windows XP and Vista, click Start, and then click Control Panel). Click Add or Remove Programs (in order. After each step, start the HP scanning Scanner initialization or hardware problems 31 Click Remove. If the cables...

HP Scanjet N6310 User Guide - Page 35

... on the printed page The destination printer might see the problem, clean the automatic document feeder, scanner glass, or TMA (if scanning slides or negatives). See also • "Clean the automatic document feeder (ADF)" on page 21 • "Clean the scanner glass" on page 20 • "Clean the transparent materials adapter (TMA)" on the...

HP Scanjet N6310 User Guide - Page 36

... you scan text but cannot edit it, make the following selections during scanner setup. If so, use the Custom option when installing the software, you make sure that the TMA/ADF, USB, and ... select Document. ◦ On the HP Scanning shortcuts dialog box, select a word-processing program or Save to File from the scanner glass Not all the length of the scanner glass is installed by ...