HP N6310 Support Question

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Question posted by stonre on March 30th, 2014

Hp Scanjet N6310 Will Not Update Firmware

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Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 6

... up Follow these steps to remove any shipping tape, and, if present, remove the paper protector from the scanner glass. See "Connect the USB cable" on a Macintosh computer, you can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting Started Guide (this book) 5 Scanning software CDs Install the...

HP Scanjet N6310 Getting Started Guide - Page 7

... Software CD that came with document-management or scanning software that is attached to install the HP Scanjet drivers and Scanner Tools Utility. Connect the power supply 3 Read the onscreen descriptions of CDs that ship with the scanner can use the HP scanning software that appears on the desktop, double-click the HP Scanjet N6310 Installer icon, and then...

HP Scanjet N6310 Getting Started Guide - Page 8

... LCD. Connect the USB cable CAUTION: If you turn on the scanner, press the Power button on the back of the AC cable into a power outlet or surge protector. 4. Connect the square end of the USB cable to your computer. 4 HP Scanjet N6310 Connect the rectangular end of the USB cable to be shown...

HP Scanjet N6310 Getting Started Guide - Page 10

...HP TWAIN- Place a single document page in the scanner user guide. Macintosh: Press the Scan ( ) button, use and until the scan shortcut you installed the HP scanning software, select a scan shortcut, and then press the Scan ( ) button. Windows only: Start a scan using scanning software. • If you are using the HP...information on page 24. 6 HP Scanjet N6310 Windows: If you want is ...

HP Scanjet N6310 Getting Started Guide - Page 12

... information see the scanner software help and troubleshooting information • Modify settings and preferences To start a copy, double-click either Make Color Copies or Make Black & White Copies. Chapter 2 • "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20 8 HP Scanjet N6310 Open System...

HP Scanjet N6310 Getting Started Guide - Page 14

... on page 18 • "Make copies" on the LCD. Allows you to select the option. Automatic document feeder (ADF) You can select. • Shows menu options and status and error messages. Cancels a ... Scan Description In combination with the Power LED, indicates scanner functions and error conditions. Allows you to scan 35 mm slides or negatives. See also 10 HP Scanjet N6310

HP Scanjet N6310 Getting Started Guide - Page 16

... to modify other settings. You can also monitor usage of the ADF. 12 HP Scanjet N6310 For more information see the scanner user guide. Document loading tips • The automatic document feeder (ADF) supports the following types of documents with the Scan ( ) or Copy ( ) buttons and to the following topics. Width: Length: Weight: 148-216 mm (5.8-8.5 in...

HP Scanjet N6310 Getting Started Guide - Page 18

... the bottom of document pages to load documents 1. Fan the edge that will be pointing into the ADF in one direction, and then fan that the pages do not stick together. Fan the stack of the stack against the table top. Rotate the stack 90 degrees and repeat. 14 HP Scanjet N6310 If the original...

HP Scanjet N6310 Getting Started Guide - Page 20

... on the edge of space between items. See also "Start a scan" on the scanner glass with the top of the page pointing toward the back of the scanner. Place the original face down with at least 6 mm (0.25 in the active imaging area, so make sure to scan on page 18 16 HP Scanjet N6310

HP Scanjet N6310 Getting Started Guide - Page 22

... the location specified in ). Chapter 2 c. For more information, see the scanner software help . • For Macintosh: When scanning a 35 mm slide or negative, the HP scanning software automatically enlarges the image to the scanner" on page 5 • "Use the HP scanning software" on the scanner control panel. Press the Scan ( ) button on page 19 18 HP Scanjet N6310

HP Scanjet N6310 Getting Started Guide - Page 24

..., follow these steps: a. For more information, see the documentation for the scanning software. The copy is , see the scanner software help for that you are done, click Save, Print, or Send to send the scan to the printer. 20 HP Scanjet N6310 When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software programs You can...

HP Scanjet N6310 Getting Started Guide - Page 26

... as thumb drives or digital cameras. 22 HP Scanjet N6310 CAUTION: Avoid placing items that your scanner. To fix the problem: • Check the scanner cables and software as described here. • If you might see a message on how to locate software, firmware, and driver updates for your HP scanning software, firmware, or associated drivers are out of the...

HP Scanjet N6310 Getting Started Guide - Page 28

... the USB cable and power cable to check if there is a software update available for your HP product, please consult the following HP support offerings: 24 HP Scanjet N6310 Alternatively, you can then use English/Basic Latin characters to get the best results from the scanner. 2. LCD display issues with custom scan shortcut names In some languages...

HP Scanjet N6310 Getting Started Guide - Page 30

...the product name (HP Scanjet N6310) or warranty product number (L2700A). see the regulatory_supplement.htm file on the power supply. 4 Specifications and warranty This section contains product specifications and regulatory and warranty information for usage with this scanner is HP Model Number 0957-2230; Scanner specifications Name Description Scanner type Flatbed with transparent...

HP Scanjet N6310 Getting Started Guide - Page 32

... , due to a condition as warranted, you , the end-user customer, that this product must not be uninterrupted or error free. Hewlett-Packard limited warranty statement HP Scanjet N6310 scanner Model N6310 Asia/Pacific 1 year Americas 1 year Europe/Middle East/ Africa 1 year 1. Disposal of Waste Equipment by handing it over to a designated collection point for the...

HP Scanjet N6310 User Guide - Page 9

...) is set to all parts of the following paper types. NOTE: You can load your originals into your documents properly, refer to the following topics. • Document loading tips • How to HP Scanjet N6310, and then click Scanner Tools Utility. To change energy consumption settings, follow these steps: 1. Use and until the energy consumption setting...

HP Scanjet N6310 User Guide - Page 17

... the originals that you click Finish, the HP scanning software sends the scanned page(s) to scan additional documents. For more information, see the scanner software help. However, when scanning images from the application. See also "Load originals" on page 17 Use other software programs, select the HP Scanjet N6310 TWAIN driver. Click Scan. 4. When you want...

HP Scanjet N6310 User Guide - Page 26

... repeatedly and cleaning the automatic document feeder does not help . On the Windows taskbar, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to record ADF feed roller and separation pad replacement. TIP: You can use this tab to HP Scanjet N6310, and then click Scanner Tools Utility. 2. Replace the feed...

HP Scanjet N6310 User Guide - Page 30

... steps: 1. Click Start, click Settings, and then click Control Panel (in the back of the scanner. See also "Check the cables" on the computer, in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. 3. Chapter 4 Check the cables Cable type Power cable USB cable TMA/ADF cable Action The...

HP Scanjet N6310 User Guide - Page 33

... that the cables are correctly connected, verify that the scanner is working properly If the scanner stops scanning, complete the following steps, in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. To test the scanner hardware, follow these steps: 1. See also • "Scanner has stopped working properly" on page 31 •...