Home » HP » Multifunction Devices » HP LaserJet Pro M1212nf

HP LaserJet Pro M1212nf Support Question

Find answers below for this question about HP LaserJet Pro M1212nf - Multifunction Printer.
Need a HP LaserJet Pro M1212nf manual? We have 6 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by jkross281 on February 4th, 2014

Fax Error Report

Trying to send a fax and get comm error -- what does that mean and how to we get a fax sent?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by SoCalWoman on February 4th, 2014 7:26 PM

This answer was accepted by the poster of the original question.

SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577

1,100
points

Hello jkross,

A comm error basically means there was a communication problem during the fax transmission and can occur whether you are the sender or receiver.

You can view HP's support website regarding this issue for a possible resolution which can be viewed here

Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related HP LaserJet Pro M1212nf Manual Pages

HP LaserJet M1319 MFP Series - Software Technical Reference - Page 14

... ...144 Figure 4-13 Device Settings tab - M1212nf model shown 146 Figure 5-1 Introduction screen ...155 Figure 5-2 Software License Agreement screen 156 xii ENWW Figure 3-23 Select Printer screen ...84 Figure 3-24...Welcome to the HP Smart Install Utility screen 97 Figure 3-37 HP Smart Install Printer Configuration screen 98 Figure 3-38 HP Smart Install currently Enabled screen 98 Figure 3-...

HP LaserJet M1319 MFP Series - Software Technical Reference - Page 47

... Comm. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Close the cover. Try sending or receiving the fax again...box. Error Fax recv. Verify that the fax phone line is being used , remove it . Turn off the power by using the power switch, wait at least 30 seconds. 2. error Device error Press ...

HP LaserJet M1319 MFP Series - Software Technical Reference - Page 48

.... Control panel message Fax Send error Jam in alternates with Open door and clear jam Load tray 1 PLAIN alternates with Cleaning Mode Load tray , Manual duplex alternates with Load tray1 Press [OK] Manual feed , alternates with Press [OK] for available media Memory is processing other jobs, send to process the job. Try sending the fax later, or...

HP LaserJet M1319 MFP Series - Software Technical Reference - Page 162

... then click Printers and Faxes. -or- Windows Vista and Windows 7: Click Start, click Control Panel, and then in the category for Windows ENWW Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. 2. Click the Device Settings tab. M1212nf model shown The...

HP LaserJet M1130/M1210 MFP User Guide - Page 29

...either sent or received. Prints a detailed report of copies (Range: 1-99) Def. Table 2-4 Copy setup menu Menu item Sub-menu item Default Quality Text Draft Mixed Film photo Picture Def. light/dark Def. Table 2-5 Reports menu Menu Item Sub-menu item Demo page Fax Reports Fax Confirmation Fax Error report Last Call report Sub-menu item Never Send fax only Receive fax Every fax...

HP LaserJet M1130/M1210 MFP User Guide - Page 30

... Superfine Photo Standard Def. Table 2-5 Reports menu (continued) Menu Item Sub-menu item Sub-menu item Fax Activity log Print log now Auto Log Print Phone Book report Block Fax list All fax reports Menu structure Config report Supplies Status Description Print log now: Prints a list of the last 40 faxes that have been sent from sending faxes to this product.

HP LaserJet M1130/M1210 MFP User Guide - Page 136

... recipient answers, instruct the person to the same line as another job. If a fax has been scheduled to be initiated because the fax-sending call to the same fax number at the scheduled time, that information is indicated on the fax error report (if that option is turned on the control-panel display, and then hang up...

HP LaserJet M1130/M1210 MFP User Guide - Page 140

... the Cancel button to cancel the job. Solve fax problems Fax troubleshooting checklist Tips for fax troubleshooting: ● Print the menu map from the Reports menu to show the control-panel menus and available settings. ● Try to send or receive a fax after implementing each solution. ● Disconnect all devices except for normal telephone wiring. 6. Print a configuration page...

HP LaserJet M1130/M1210 MFP User Guide - Page 141

... phone cord. Try a different phone cord. If the error persists, contact HP. Cancel the fax by disconnecting the product, plugging in the product box. Check that the fax machine is on , the product will attempt to ensure that you were sending a fax was busy. Alert and warning messages Control panel message Comm. Unplug the product telephone cord...

HP LaserJet M1130/M1210 MFP User Guide - Page 142

... phone is working by pressing the Send Fax button. Have the sender divide the fax job into memory were sent. Only the pages that fit into a jack for a dial tone on and ready. Check for another phone line, and try sending the fax again. Print all fax jobs or clear the faxes from memory. Try a different phone cord. Make sure...

HP LaserJet M1130/M1210 MFP User Guide - Page 144

...support/ljm1210series or the support flyer that you are dialing the correct fax number. The product did Try sending the fax again. Unplug the telephone cord from both the product and the wall... dial tone No document sent No fax answer. If the error persists, contact HP. Attempts to redial a fax number failed, or the Call the recipient to transmit a fax. See www.hp.com...

HP LaserJet M1130/M1210 MFP User Guide - Page 147

... prints the log. Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Set the fax confirmation report A confirmation report is a brief report that indicates the product successfully sent or received a fax job. Set the fax activity log to print...

HP LaserJet M1130/M1210 MFP User Guide - Page 148

... is turned on the fax confirmation, fax error, and last call reports include a thumbnail (50% reduction) of the first page of the fax be useful when you want the fax error reports to select the Fax Confirmation menu, and then press the OK button. 5. Turning off error correction only if you are having trouble sending or receiving a fax, and you are willing...

HP LaserJet M1130/M1210 MFP User Guide - Page 149

... Cancel button. If a jam exists, remove the jam. If a jam exists, remove the jam. Try to make a telephone call to verify that the product uses to or receiving a fax from a particular device. If you are having trouble sending a fax to send faxes. Problems sending faxes The document stops feeding in the wall, and then connect a telephone to On. Print...

HP LaserJet M1130/M1210 MFP User Guide - Page 150

... continue to verify that the product cannot detect. Sent faxes are waiting to On. Cause Solution The receiving fax machine might be off or might be in the fax log. If the error persists, contact the system service provider. Try sending to receive faxes. Cause The product automatically redials a fax number if the redial options are set up the...

HP LaserJet M1130/M1210 MFP User Guide - Page 204

.../support/ljm1210series or the support flyer that the receiving fax machine is working correctly. The product was unable to send the fax. Try sending the fax later, or confirm with the correct type and size of the size indicated. Clearing some jams requires you to open Engine comm. error Device error Press [OK] Door open the top cover and remove...

HP LaserJet M1130/M1210 MFP User Guide - Page 258

... defaults, restoring 185 defects, repeating 209 delaying fax sending 122 deleting faxes from memory 115 demo page, printing 145 dial-tone detection settings 105 dialing fax 16 from memory 115 detect-dial-tone settings 105 dial prefixes 105 dialing, tone or pulse 106 error messages 127 error report, printing 133 error-correction 134 extension phone receiving 99 factory...

HP LaserJet M1130/M1210 MFP User Guide - Page 259

...sending 135 using DSL, PBX, or ISDN 116 using VoIP 116 V.34 setting 135 volume settings 112 fax date, setup use control panel 100 use HP Fax Setup Wizard 102 fax header, setup use control panel 100 use HP Fax Setup Wizard 102 fax ports, locating 9 fax reports, printing 15 Fax... changing (Windows) 71 laser safety statements 236, 237 LaserJet Scan (Windows) 88 letterhead printing (Windows) 60 license...

HP LaserJet M1130/M1210 MFP User Guide - Page 262

... 92 blank pages, troubleshooting 208 canceling 90 color 91 file formats 91 from HP LaserJet Scan (Windows) 88 from Mac software 32 grayscale 92 methods 88 OCR software 89...TWAIN-compliant software 89 WIA-compliant software 89 scatter, troubleshooting 206 sending faxes ad hoc groups 119 canceling 115 delaying 122 error report, printing 133 forwarding 108 from downstream telephone 122 from software ...

HP LaserJet M1130/M1210 MFP User Guide - Page 263

... quality 207 curled media 205 dialing 136 direct-connect problems 211 faded print 203 fax error-correction setting 134 faxes 126 lines, copies 207 lines, printed pages 204 lines, scans 208 loose toner...too dark 207 pages too light 207 receiving faxes 138 repeating defects 209 repetitive defects 206 scan quality 208 sending faxes 135 skewed pages 206 speed, faxing 137, 140 text 205 toner scatter 206 ...