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HP LaserJet P4015 Support Question

HP LaserJet P4015 Support Question

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Question posted by thecker2000 on June 21st, 2013

Hp P4014n Paper Late Jams, Tray 2.

I'm getting 13.01.00 Paper Late Jam with Tray 2.  I've replaced the separation/feed rollers in Tray 2 and it will print a few pages correctly, but goes back to the 13.01.00 Paper Late Jam error again.  Paper will feed through Tray 1 without any problems.  It appears that the paper is picked okay from tray 2, but appears to stop right before the input roller assembly(s).   

Current Answers

Answer #1: Posted by DreadPirateRoberts on August 15th, 2013 7:59 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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This should help you troubleshoot the issue

https://support.hp.com/us-en?openCLC=true

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