HP LaserJet Enterprise 600 Support Question
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Question posted by mogwcu on August 22nd, 2013
Hp 600 M602 Will Not Stop Prompting For Tray 1 Envelope
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Related HP LaserJet Enterprise 600 Manual Pages
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 32
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![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_32_4321.png)
... description
ENWW It is used in the configuration (.CFG) file (for example, optional trays, total amount of memory, job-storage settings, or mopier settings). The driver configuration ...up to the user.
Using HP Driver Configuration, information technology (IT) administrators in corporate and enterprise environments can be configured.
HP Driver Configuration configures the driver to...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 80
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_80_8e92.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_80_8e92.png)
...measurement units. Table 3-1 Supported paper and print media sizes
Size and dimensions Tray 1
Tray 2 and the optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
Letter
216 x 279 mm (8.5 x 11 in)
A4
210 ...stapler/ stacker
Optional 5-bin mailbox
(Stacker only) (Stacker only)
64 Chapter 3 HP PCL 6 print driver for Windows
ENWW Any entry that is smaller than the ...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 81
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_81_256d.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_81_256d.png)
Table 3-1 Supported paper and print media sizes (continued)
Size and dimensions Tray 1
Tray 2 and the optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
8.5 x 13
216 x 330 mm (8.5 x 13 in)
B5 (JIS)
182 x 257 mm (7.17 x 10.12 in)
Double Postcard (JIS)
148 x 200 mm (5.8 x 7.9 in)
16K
197 x ...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 82
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_82_c5b5.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_82_c5b5.png)
...
66 Chapter 3 HP PCL 6 print driver for the HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer product is 76 x 127 mm (3 x 5 in) and the maximum in Tray 1 is 216 ...)
Size and dimensions Tray 1
Tray 2 and the optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
Optional duplexer
Envelope B5 ISO
176 x 250 mm (6.92 x 9.84 in)
Envelope Monarch #7-3/4
98 x...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 97
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_97_07e0.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_97_07e0.png)
...HP LaserJet Enterprise 600 M601dn, M602dn, M603dn, which does not have a duplexing unit installed. For paper types that are not supported for automatic duplexing, a Help message appears prompting...) on the other HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer product models for paper...envelopes) and the following models:
● M601dn
● HP LaserJet M602
● HP LaserJet ...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 116
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_116_1fa4.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_116_1fa4.png)
... button appears. 6. The HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer product has printing options that you want to close the HP Font Installer dialog box. Select the fonts that are available: ● Automatic Configuration ● Printer Status Notification ● Tray 3 ● Tray 4 ● Tray 5 ● Tray 6 ● Envelope feeder ● Accessory output...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 118
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_118_cdda.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_118_cdda.png)
NOTE: The HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer product supports smart duplexing. The product pauses while you must reinsert the paper stack into the input tray to print the second side. The print job is an HP-designed feature that holds 500 sheets.
Allow Manual Duplexing
Select Allow Manual Duplexing to print on both sides...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - Software Technical Reference - Page 149
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_149_c32d.png)
![](/manualimages/h/3/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-software-technical-reference-8f1ca9e_149_c32d.png)
... Economode & Toner Density icon to save the new settings.
Figure 4-23 HP Utility -
ENWW
HP Printer Utility for Mac 133 The Supplies Management screen allows you to define how the product responds when the supply states are At Very Low.
● Stop
● Prompt to Continue
● Continue
In the User Defined Low Threshold area...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 7
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_7_b55f.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_7_b55f.png)
... Enterprise 600 M602 models 3 HP LaserJet Enterprise 600 M603 models 4 Environmental features ...5 Accessibility features ...6 Product views ...7 Front view ...7 Rear view ...8 Interface ports ...9 Serial number and model number location 9
2 Control panel menus ...11 Control-panel layout ...12 Retrieve Job from USB menu ...14 Retrieve Job from Device Memory menu 15 Supplies menu ...16 Trays...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 19
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_19_6fe4.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_19_6fe4.png)
...LaserJet Enterprise 600 M602n printer, plus the following:
● Duplex-printing accessory for automatic printing on both sides
● Wireless network printing
M602x printer CE993A
Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following: ● Duplex-printing accessory for automatic printing on both sides ● One additional 500-sheet input tray (Tray...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 32
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_32_3ff9.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_32_3ff9.png)
... to continue
Low Threshold Settings
Continue*
1-100%
Default values for the CE390A cartridge:
● M601 = 8%
● M602 = 11%
● M603 = 20%
Default values for the CE390X cartridge:
● M602 = 5%
Maintenance Kit
Very Low Settings
● M603 = 9% Stop
Prompt to continue
Supply Messages
Low Message
Low Threshold Settings
Continue* 1-100% Default = 10% On*
Off
Level...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 40
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_40_3d0d.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_40_3d0d.png)
...
Very Low Settings Low Threshold Settings
Very Low Settings Low Threshold Settings
Stop Prompt to continue Continue* 1-100% Default values for the CE390A cartridge: ● M601 = 8% ● M602 = 11% ● M603 = 20% Default values for the CE390X cartridge: ● M602 = 5% ● M603 = 9% Stop Prompt to continue
Manage Supplies menu
To display: At the product control panel...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 89
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_89_afa5.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_89_afa5.png)
... Supported paper and print media sizes
Size and dimensions Tray 1
Tray 2 and the optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
Optional duplexer
Optional stacker and stapler/ stacker
Optional ...mm (5.8 x 7.9 in)
16K
197 x 273 mm (7.8 x 10.8 in the printer driver before printing. NOTE: To obtain best results, select the correct paper size and type in )
(...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 90
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_90_b6c3.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_90_b6c3.png)
... print media sizes (continued)
Size and dimensions Tray 1
Tray 2 and the optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
Optional duplexer
Custom
76 x 127 mm to 216 x 356 mm
(3.0 x 5.0 in to 8.5 x 14 in)
Custom
148 x 210 mm to 216 x 356 mm
(5.83 x 8.27 in to 8.5 x 14 in)
Envelope Commercial #10
105 x 241 mm (4.13...
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer - User Guide - Page 91
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_91_ca11.png)
![](/manualimages/e/9/hewlettpackard-laserjet-enterprise-600-hp-laserjet-enterprise-600-m601-m602-m603-series-printer-user-guide-c2b60c9_91_ca11.png)
... this product supports, go to www.hp.com/support/ lj600Series.
Supported paper types for input options
Paper type
Any Type Plain Light 60-74g Cardstock 176-220g Transparency Labels Letterhead Preprinted Prepunched Colored Rough Bond Recycled HP EcoSMART Lite Envelope
Tray 1
Tray 2
Optional 500sheet trays
Optional 1,500-sheet tray
Optional envelope feeder
ENWW
Supported paper types 75
Service Manual - Page 206
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_206_c192.png)
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_206_c192.png)
...control-panel display shows one tray contains print media. Double-click the HP LaserJet Enterprise 600 M601, HP LaserJet Enterprise 600 M602, or HP LaserJet Enterprise 600 M603 item depending on the ...Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP LaserJet Enterprise 600 M601, HP LaserJet Enterprise 600 M602, or HP LaserJet Enterprise 600 M603 item depending on...
Service Manual - Page 272
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_272_0ba3.png)
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_272_0ba3.png)
... Messages Reset Supplies
Maintenance Kit
Very Low Settings
Low Message
Low Threshold Settings
Level Gauge
New Maintenance Kit
Default values for the CE390X cartridge: ● M602 = 5% ● M603 = 9% Stop Prompt to continue Continue* 1-100% Default = 10% On* Off On* Off No Yes The status is displayed.
248 Chapter 3 Solve problems
ENWW...
Service Manual - Page 280
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_280_d4f2.png)
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_280_d4f2.png)
... continue
Low Threshold Settings
Continue* 1-100%
Default values for the CE390A cartridge: ● M601 = 8% ● M602 = 11% ● M603 = 20%
Maintenance Kit
Very Low Settings
Default values for the CE390X cartridge:
● M602 = 5%
● M603 = 9% Stop
Prompt to continue
Manage Supplies menu
To display: At the product control panel, press the Home button, select...
Service Manual - Page 524
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_524_7bb0.png)
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_524_7bb0.png)
... media)
RC2-5771-000CN RM1-0037-000CN
Torque limiter (Tray 2) Transfer roller
RC2-5771-000CN RM1-8491-000CN
Tray 1 (MP) pickup assembly
RM1-8425-000CN
Tray assembly (S and S/S)
RM1-4671-000CN
Tray, extension (envelope feeder)
RC2-5705-000CN
USB PCA
RM1-8429-000CN
Weight assembly (envelope feeder)
RM1-5226-000CN
Table and page
Internal components (2 of...
Service Manual - Page 526
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_526_e703.png)
![](/manualimages/7/4/hewlettpackard-laserjet-enterprise-600-service-manual-9377c6f_526_e703.png)
... 479
ENWW Table 4-47 Numerical parts list (continued)
Part number
Description
RC2-5701-000CN
Roller, paper feed (envelope feeder)
RC2-5705-000CN
Tray, extension (envelope feeder)
RC2-5771-000CN RC2-5771-000CN RC2-5771-000CN
Torque limiter (Tray 2) Torque limiter (1x500) Torque limiter (1x1500)
RC2-6486-000CN
Pin, cassette (custom media)
RC2-6487-000CN...
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