HP LaserJet Enterprise 500 Support Question
HP LaserJet Enterprise 500 Support Question
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Question posted by redhlt on August 24th, 2013
Hp Lj 500 Color M551 Will Not Print From Tray 2 Automatically
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Related HP LaserJet Enterprise 500 Manual Pages
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 19
...-system software on the software CD and provides additional information about new software releases.
The HP LaserJet Enterprise 500 color M551 printing-system software CD is for installing the printing-system software on the Web. The HP LaserJet Enterprise 500 color M551 printing-system software is available for download at the following directories:
● Drivers
NOTE: The file...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 27
..., automatic configuration, and driver updates after installation.
NOTE: For additional information about installing the printing-system software, see the HP LaserJet Enterprise 500 color M551 Install Notes on the HP LaserJet Enterprise 500 color M551 printing-system software CD. ENWW
Windows printing-system software
11 All of the Windows drivers are supported by this printer...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 28
... driver-version information:
1. In Windows Vista, Server 2003 and XP click Properties, in which the product is installed by default.
NOTE: For a list of HP LaserJet Enterprise 500 color M551 print drivers, updated HP printing-system software, and product-support information, go to printer-driver version numbers varies, depending on the operating system in Windows 7 and Server 2008 click...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 43
... the computer is running a 64-bit Windows operating system, you are installing through the Add Printer Wizard, the files are supported, and software is available on the Web. This chapter provides procedures for installing and removing the HP LaserJet Enterprise 500 color M551 printing-system software for Windows operating systems. The chapter provides information about these topics: ●...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 46
...printers, deploy drivers, update firmware, etc.): www.hp.com/go/webjetadmin
● HP ePrint: www.eprintcenter.com
● HP ePrint Mobile driver: www.hp.com/go/eprintmobiledriver
● Mac Airprint: www.hp... software installer then updates the Windows Installer and continues the HP LaserJet Enterprise 500 color M551 printing-system installation process. For Windows 7 and Windows Vista, click...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 47
... the USB cable between the product and the computer yet. A series of the product printing-system software in Windows environments. Software installation types for Windows
The product printing-system software can be installed in the following ways: ● HP LaserJet Enterprise 500 color M551 printing-system installer (Recommended) ● Microsoft Found New Hardware Wizard (Plug and Play...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 65
... can be installed by default through the installer.
You can select the paper input tray from any of the HP LaserJet Enterprise 500 color M551 PCL 6 Print Driver for, Windows XP (32-bit), Windows Server 2003 (32-bit), Windows Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 80
...Size dialog box appears when you to load the paper size or select another tray.
When the Settings under the Special pages section have been changed, the Paper ...: The HP LaserJet Enterprise 500 color M551 product supports custom paper sizes up to the maximum size.
Name
Use the Name text box to type a new name for Windows
ENWW
The driver will be updated to enable printing to 14...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 84
... 1 (100-sheet multipurpose tray)
● Tray 2 (250-sheet tray)
The default setting is Automatically Select.
The following options, depending on what has been installed on the product:
● Automatically Select
● Printer auto select
● Manual Feed in ). Custom width and height control limits
The minimum paper size for the HP LaserJet Enterprise 500 color M551 product is 76...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 88
... options to select an alternative paper type or source for the entire print job. NOTE: The same type of paper is used for the first, last, or other pages of source trays depends on the accessories that the HP LaserJet Enterprise 500 color M551 supports.
Any optional trays that are installed through the Device Settings tab also appear here...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 89
...type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet Enterprise 500 color M551 supports. ENWW
Paper/Quality tab features 73
For example, to insert a blank or ... source trays depends on different paper settings and options. Any optional trays that are installed. Figure 3-9 Insert blank or preprinted pages
The following figure shows the Print pages...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 124
... Device Settings tab contains the following figure shows the Device Settings tab.
Network administrators can use Form to Tray Assignment to specify, in the Printing Preferences driver tabs.
108 Chapter 3 HP PCL 6 print driver for managing the HP LaserJet Enterprise 500 color M551 product.
Available options depend on the Paper/Quality tab in the driver, the paper size that form...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 127
...Automatic Configuration ● Printer Status Notification ● Tray 3 ● Duplex Unit (for 2-Sided Printing) ● Allow Manual Duplexing ● Printer Hard Disk ● Job Storage ● Secure Printing ● Job Separator ● Mopier Mode
Automatic...click Printers and Faxes.
2.
Removing external fonts
1. The HP LaserJet Enterprise 500 color M551 product has printing ...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 133
... removing the HP LaserJet Enterprise 500 color M551 printing-system software for Macintosh operating systems, as well as descriptions about these topics: ● Determine the Mac driver version ● Supported operating systems for Mac OS X ● Printing-system software ● Mac OS X installation instructions ● Remove software from Mac operating systems ● HP Printer Utility...
HP LaserJet Enterprise 500 Color M551 - Software Technical Reference - Page 138
...displayed on your HP LaserJet installer browser screen may be stalled.
4. 3. Insert the HP LaserJet Enterprise 500 color M551 printing-system software CD in the above figure. NOTE: If you are installing the printing-system software on ...information about the various installation dialog-box sequences for up to open automatically when the CD is put into the CD-ROM drive, double-click the CD-...
Service Manual - Page 333
...press the OK button to the Ready state after printing the print-quality-troubleshooting pages. Press the Home button. 2. Figure 3-41 Print-quality troubleshooting procedure
Print Quality Trpubleshooting Procedure
HP LaserJet 500 color m551
Page 1
ENWW
Tools for troubleshooting 297 Follow the instructions on the pages that print out. Open the following menus:
● Administration ●...
Service Manual - Page 336
...Open the following menus: ● Administration
● Troubleshooting
● Print Quality Pages 3. Diagnostics Page
1
HP LaserJet 500 color m551
3
Page 1
2
5
7
8
4
6 4
1
Calibration information
2
Parameters
3
Color density
300 Chapter 3 Solve problems
ENWW Press the Down arrow button to highlight the Print Diagnostic Page item, and then press the
OK button to evaluate...
Service Manual - Page 340
Figure 3-45 Configuration page
Configuration Page
1
2
3 4
HP LaserJet 500 color m551
Page 1
5 6 7 8
9
1 Printer information 2 Installed personalities and options 3 HP Web services 4 Color density 5 Calibration information 6 Memory 7 Event log 8 Security 9 Paper trays and options
304 Chapter 3 Solve problems
ENWW
Service Manual - Page 341
... Jetdirect page, which contains the following information:
Always make sure the status line under the HP Jetdirect configuration lines indicates "I/O Card Ready." Figure 3-46 HP embedded Jetdirect page
Embedded Jetdirect Page
HP LaserJet 500 color m551
Page 1
1
4
2
5
3
6
1 HP Jetdirect Configuration indicates the product status, model number, hardware firmware version, port select, port...
Service Manual - Page 504
... appear in the event log. For additional numeric messages, see the control-panel message section of this manual
Figure 3-48 Sample event log
Event Log
1
HP LaserJet 500 color m551
Page 1
2 3 456 7
8
1
Product information
2
Event number
3
Date and time
4
Engine cycles
5
Event log code
6
Firmware version number
7
Description of personality
8
Consecutive Repeats
468 Chapter...
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