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HP J6480 Support Question

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Question posted by sanblsan on August 19th, 2014

Officejet 6480 All-in-one Printer Won't Print - Shows Error Under Status

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Related HP J6480 Manual Pages

Wireless Getting Started Guide - Page 8

...printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device ... the top and bottom of the HP device as to scan or print) to a wireless network, print the device's Network Configuration Page: HP Officejet J4680 a. For more information, see if...
Wireless Getting Started Guide - Page 9

..., next to work with HP devices" on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is more than one of the printer driver is set as you from your firewall might be interfering. Make sure the HP Officejet/Officejet Pro device is connected wirelessly: a. Click...
Wireless Getting Started Guide - Page 11

..., see printer status on your...device and your HP Officejet/Officejet Pro device...print, print job stuck in your home can be preventing your computer, can happen if you do . NOTE: Not all computers on your HP device from the internet. If you are using a computer running on the local subnet, computers and devices in queue or printer goes offline • Scan communication errors...
User Guide - Page 7

...device control panel 53 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) ...53 Send a color... original or photo fax 54 Change the fax resolution and Lighter / Darker settings 54 Change the fax resolution 55 Change the Lighter / Darker setting 56 Set new default settings 56 Send a fax in Error... ring 66 Set the fax error correction mode 67 Set the dial...
User Guide - Page 20

... shows an error code, press the Power button to turn off the device, and then turn off the device, and then turning it on . In most situations, this action solves the problem. An example of normal operation and require no pending warning messages, the status message READY appears if the device is turned on again. For...
User Guide - Page 39

... the binding. On the File menu, click Print. 4. To print automatically on both sides of the following methods. Cancel a print job You can cancel a print job using one of a page (Windows) 1. Mac OS: Double-click the printer in unwanted page breaks. 7. For auto-duplexing, ensure that the device is currently processing. Select the binding orientation by...
User Guide - Page 58

...the fax resolution and Lighter / Darker settings You can fax a color original or photo from the device control panel 1. From the Printer pop-up menu, choose Fax Recipients. 6. From the pop-up...faxing. The Print dialog box opens. 4. Click Send Fax Now. Also, the settings that you entered. To send a color original or photo fax from the device. Press START FAX Color. Press OK ...
User Guide - Page 62

... store incoming faxes as long as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is low, it overwrites the oldest, printed faxes as a very detailed color photo, it receives new faxes. If you are still saved in memory due to receive the...
User Guide - Page 64

... until Poll to receive the fax. Press START FAX Black or START FAX Color. Forward faxes to another number You can set up the device to print error reports for example, if it will also print an error report. • Choose On-Print & Forward to print a backup copy of your faxes to is polling in black and white...
User Guide - Page 73

...Print fax confirmation reports • Print fax error reports • Print and view the fax log Use reports 69 Set up the device to print error reports and confirmation reports automatically for each transaction. Select Tools, and then select Run Fax Test. these reports provide useful system information about the device... the status of your phone line connection The device prints a report...
User Guide - Page 74

... first page of the fax on the Fax Sent Confirmation report. The default fax confirmation setting is an error during transmission or reception. Prints a fax confirmation report for each transaction. To enable fax confirmation 1. To set the device to select one of the following , and then press OK. This means that it automatically...
User Guide - Page 79

... view status information, change settings, and manage it from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be available. For more information, see Understand the self-test diagnostic page. • Print a Test Page: Allows you to print the selftest report of the device. (continued) Tabs Services Contents • Dial a cartridge: Shows telephone...
User Guide - Page 80

... ability to change device settings. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to online ordering of supplies. Shows the Bluetooth settings that have been configured for the device is connected to the device. Shows the settings that has been assigned to a network. For more information, see Configure network options. Shows network status and the network...
User Guide - Page 81

...listed in the Dock. 2. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the print cartridge replacement options. • Device Information: Displays information about returning and recycling used printing supplies. Select the HP device and click the Launch Utility...
User Guide - Page 147

..., printed pages may fall off the device. Solve paper-feed problems 143 Media is not picked up more information, see Work with print cartridges...print cartridges are loading. For more information, see Load media. If necessary, place the media on ink. Solve paper-feed problems Media is not supported for supported media. For more information, see Understand specifications for the printer...
User Guide - Page 151

... a page, then ejects the paper Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on the scanner glass. • Check the device The device might be edited • Error messages appear • Scanned image quality is placed on the scanner glass correctly. Solve scan problems If...
User Guide - Page 176

...the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support panel, and then click Retail Supplies ...device. Choose your country/region, and then select Buy or Shopping. 172 HP supplies and accessories This section contains the following topics: • Order printing supplies online • Supplies Order printing...
User Guide - Page 179

... and updates. Obtain the version number of the printer software. (To find the version number of the device) 2. Visit the HP online support Web site at www.hp.com/support. Note how the device is connected to all HP customers. Support process If you have a problem printing from the HP Customer Care Center. It...
User Guide - Page 184

... come with the HP Allin-One. b. Do not return the control-panel faceplate with a control-panel faceplate. Remove the print cartridges before shipment Before you return the device, make sure you remove the print cartridges. 180 Support and warranty Use either your finger or insert a thin object in a safe place, and when the...
User Guide - Page 185

... they will not turn off the device. To remove print cartridges before shipping the device. If the device will not dry out, and put them with the device unless the HP customer support call agent instructs you . 4. Place the print cartridges in Japan. Turn on the device and wait until the print carriage is idle and has returned...

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