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HP J6480 Support Question

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Question posted by Tbradocil on September 22nd, 2013

Hp Officejet J6480 All-in-one Printer Not Scanning When Network

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Related HP J6480 Manual Pages

Wireless Getting Started Guide - Page 3

...Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method 2 (Windows only 10 Configure your firewall to work with HP devices 10 Advanced firewall information 11 Add hardware addresses to a wireless router 11 About wireless communication...

Wireless Getting Started Guide - Page 4

...panel or embedded Web server. For computers running Windows, HP provides a webbased tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English only)] that came with the HP device If your wireless network does not use wireless communication, you can connect the HP Officejet/ Officejet Pro device directly to continue with your wireless setup. For more information...

Wireless Getting Started Guide - Page 5

... to any open documents. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. Follow the onscreen instructions to install successfully on your computer. 2. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. 5. When prompted, temporarily connect the...

Wireless Getting Started Guide - Page 6

...Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in this order: router first, and then the HP device. Basic troubleshooting If you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. NOTE: If your HP Officejet/Officejet Pro device over a network, try the...

Wireless Getting Started Guide - Page 7

...the HP Officejet/ Officejet Pro device is set up a network. (This Web site is online and ready (page 8) 5. If you are still unable to connect your HP Officejet/Officejet Pro device to the wireless network,...your computer connected to your network, contact the person who set as the default printer driver (Windows only) (page 8) 6. Make sure the HP Network Devices Support service is running ...

Wireless Getting Started Guide - Page 8

... sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is off , try using the HP device (for example,http://192.168.1.101). If the light is connected to an Ethernet network, check the two Ethernet indicator lights on the top and bottom of the HP device as to scan or print) to...

Wireless Getting Started Guide - Page 9

... HP device, right-click the printer icon for the version of the HP Officejet/Officejet Pro device is connected wirelessly has Standard TCP/IP Port as Default Printer. 6. Select the HP device, and the click Print Queue. 3. If you still cannot use the HP device after performing the steps above but find that the symptoms persist as the default. 1. Make sure the HP Network Devices...

Wireless Getting Started Guide - Page 10

... left pane. 3. From the Information and Settings list, select Network Printer Setup Utility. 3. Change the connection method If you have installed the software and connected your HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. Place the Starter CD into the computer. 2. Click the Networking tab, and then click Wireless (802.11) in the...

Wireless Getting Started Guide - Page 11

... to use the HP device over the network. English Method 2 (Windows only) 1. If you do . If you are in queue or printer goes offline • Scan communication errors or ...utility, look for your HP Officejet/Officejet Pro device" on your firewall documentation on the local subnet (sometimes called the "scope" or "zone"). This can block network communication between incoming and ...

Wireless Getting Started Guide - Page 12

... For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is also printed on the back of a device attempting to access the network, the router denies the device access to a wireless router Advanced firewall information The following ports are also used for the HP Officejet/ Officejet Pro device. If the router does not...

Wireless Getting Started Guide - Page 13

... an infrastructure network, computers and printers communicate with each other users from the control panel at any point, the SSID will not be secured with a WEP passphrase, they cannot be able to access the HP device. Though ad hoc networks may be secured with a WAP key. The HP device is typically the manufacturer name. Security The HP Officejet/Officejet Pro...

Fax Getting Started Guide - Page 3

For more information about fax features available with your telephone company. Before you have a serial-type phone system. NOTE: If you begin setting up the HP Officejet/Officejet Pro device for faxing, determine whether your computer after you do not use a parallel phone system: Argentina Canada Colombia Indonesia Korea Mexico Portugal Singapore Thailand Vietnam Australia...

Fax Getting Started Guide - Page 5

... patterns. Shared phone line If the fax is connected to a network, you do not set the correct ring pattern assigned to "Step 3: Manage and configure fax settings" on page 5. Step 3: Manage and configure fax settings After you are connecting the HP Officejet/Officejet Pro device. 2. You can also launch these tools from the embedded Web...

Fax Getting Started Guide - Page 6

... If the test fails, review the report for information on how to a network, you want to the HP Officejet/Officejet Pro device • Checks that full-size paper is set up speed-dial entries (...a PBX system (usually a 9 or 0), or a long-distance prefix. NOTE: If your HP Officejet/Officejet Pro device is plugged into the correct port • Checks for a dial tone • Checks for faxing...

Fax Getting Started Guide - Page 7

... computer. English Set up Fax to PC (Windows only) Fax to PC allows you to save incoming black-and-white faxes to your computer or network where the faxes are saved. Incoming black-and-white faxes are sent to the HP Officejet/Officejet Pro device 2.

Fax Getting Started Guide - Page 8

...and listening for digital phones. If you have a DSL filter connected. The HP Officejet/Officejet Pro device is digital, connect a regular analog phone to the telephone wall jack. ... branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the HP Officejet/Officejet Pro device is connected to the correct port and the terminal ...

Fax Getting Started Guide - Page 9

... sending a fax manually from your message. See the first two issues under "The HP Officejet/Officejet Pro device is having problems sending and receiving faxes" on the HP Officejet/Officejet Pro device is set to the open port on . I cannot print color faxes To print color faxes, make sure that the software that is set to make sure that the...

User Guide - Page 46

... and create special projects using the Mac OS, open the HP Device Manager, and click Scan Picture. The printer software must be installed and running Windows, look for the device icon in the No Connection error message. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your...

User Guide - Page 82

... Page. • HP Printer Utility (Mac OS): Click Device Information from the tray. 2. Try cleaning the cartridges, or replacing the cartridges. 3. Nozzle test pattern: Missing lines indicate problems with the print cartridges. Check the ink levels. 4. Understand the network configuration page If the device is often useful to view the network settings for the device. Color bars and...

User Guide - Page 210

... 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188 I index sheets print 48 ink smearing, troubleshoot 140 installation Add Printer, Windows 110 duplexer 32 software for Mac OS 110 software for Windows 106 troubleshoot 167 Windows network software...