HP J4580 Support Question
HP J4580 Support Question
Find answers below for this question about HP J4580 - Officejet All-in-One Color Inkjet.Need a HP J4580 manual? We have 4 online manuals for this item!
Question posted by iamcammcg on July 10th, 2013
Will Not Copy From Glass New Inkjets Did Test,blank Paper Help!!
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Current Answers
Answer #1: Posted by DreadPirateRoberts on August 8th, 2013 9:47 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This should help you troubleshoot the issue
Related HP J4580 Manual Pages
Fax Getting Started Guide - Page 6
..., use the report to fix the problems and rerun the test.
Select Tools, and then select Run Fax Test. A blank or incorrect fax setting can also set up properly for information on the computer after installing the software. NOTE: If your HP Officejet/Officejet Pro device is plugged into the correct port
• Checks for a dial...
User Guide - Page 6
...Copy Make copies from the device control panel 30 Change the copy settings ...31 Set the number of copies ...31 Set the copy paper size ...31 Set the copy paper type ...32 Change copy speed or quality 33 Resize an original to fit onto letter or A4 paper 34 Copy a legal-size document onto letter paper... to multiple recipients from the device control panel 44 Send a color original or photo fax 45...
User Guide - Page 8
... the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114 Error message appears on control-panel display 114 The device is not responding (nothing prints 115 Device takes a long time to print 115 Blank or...
User Guide - Page 9
... bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics 121
Solve paper-feed problems 121 Solve copy problems ...123
No copy came out ...123 Copies are blank ...123 Documents are missing or faded 124 Size is reduced ...124 Copy quality is poor ...124 Copy defects are apparent 124 The device...
User Guide - Page 34
... a full-color copy of the color original.
4. NOTE: If you are copying a document when a fax arrives, the fax is only available on the scanner glass.
NOTE: Copying from the device control panel.
Press Start.
30
Copy For more information, see
Load originals. 3. 4 Copy
You can reduce the number of fax pages stored in memory. NOTE: If you have paper loaded...
User Guide - Page 37
... hagaki
Device control panel setting Plain Paper Premium Inkjet Photo Paper
NOTE: Copy functions can also be performed using the HP Photosmart Studio Software (Mac OS). Normal copies faster than Best and is the default setting.
• Fast copies faster than the other quality settings.
• Normal delivers high-quality output and is comparable to select Copy B&W or Copy Color...
User Guide - Page 38
... edges of a legal-size document to select Copy B&W or Copy Color, and
then press OK. 4. NOTE: Copy functions can also be performed using the HP Photosmart Studio Software (Mac OS). Chapter 4
Resize an original to fit onto letter or A4 paper
If the image or text on the scanner glass. 3. Press right arrow until Full Page...
User Guide - Page 39
... 5. To adjust the copy contrast from the device control panel 1. Press the left arrow or right arrow to select Copy B&W or Copy Color, and
then press OK. 4. NOTE: Copy functions can use the Lighter... the copy, and then press OK. • Press the left arrow to select Copy B&W or Copy Color, and
then press OK. 4. See the software's Help for more information. Make sure you have paper loaded ...
User Guide - Page 52
... On or Off, and then press OK. Remove any originals from a phone that is five rings.) If you are copying a document when a fax arrives, the fax is referred to the device (on the paper that is: • Directly connected to as manual faxing. Press right arrow to allow you must receive faxes manually...
User Guide - Page 53
...becomes full of the faxes it receives new faxes. You must contact the senders to...device begins to receive the fax, you have received while the device was in memory due to eight of paper), the device ...device stores all faxes stored in memory are deleted from the device control panel 1. Press right arrow to select Fax B&W or Color fax.
The Fax Log is not deleted when the device...
User Guide - Page 63
... a report with the fax number, or • Have an IP converter box that full-size paper is set up the device for faxing.
To test fax setup 1. Press right arrow to fix the problem and rerun the test.
From the device control panel, press Setup. 4. If you have questions about internet faxing, contact your particular...
User Guide - Page 71
...
then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray.
2. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. In this section to print the self-test report before calling.
1. Nozzle test pattern: Missing lines indicate problems with equipment and services you need to...
User Guide - Page 127
... support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy quality is poor • Copy defects are blank
• Check the media...completely loaded. Use the Copy button on the device control panel to help , see Load an original in small quantities, try placing the special media on top of other paper of the same size...
User Guide - Page 133
... might be printed on colored paper.
• Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass, the scanner glass might be dirty or scratched, or the lid backing might be dirty. Try cleaning the scanner glass. If you plan to check the status of the device.
For more information...
User Guide - Page 138
... the other end to the line and listen for digital phones. This will not be able to send or receive faxes. The "Fax Line Condition" test failed
Solution: • Make sure you connect the device to an analog phone line or you do not use the phone cord that came with the...
User Guide - Page 139
... on . For example, you can be a standard phone cord that came with the device, run the fax test again to send e-mail or access the Internet. If the display is blank and the Power light is not lit, the device is off . The device is having problems sending and receiving faxes Solution: Make sure the...
User Guide - Page 174
... cm photo paper copy 31
4 x 6 inch photo paper copy 31
A
accessibility 3 accessories
self-test report 67 ...copies 125 scan 129 blank pages, troubleshoot copy 123 print 115 scan 129 blocked fax numbers set up 52 borderless printing Mac OS 25 Windows 25 broadcast faxing send 44 buttons, device control panel 10
C
cancel copy...glass 109 color copies 36 fax 45 color copy 30 colored text, and OCR 39 colors ...
User Guide - Page 175
... 159 environmental sustainability program 167 error correction mode 47 error messages device control panel 13 unable to activate TWAIN
source 128 error reports, fax 61 error... 123 Copy B&W function indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test, fax 132 critical error messages 13 custom-sized media guidelines 18 print on copies,
troubleshoot 124 fast copy quality...
User Guide - Page 176
... clear 144 media to avoid 18 paper 144, 146
jobs settings 13
junk fax mode 52
K
keypad, device control panel locating 10
L
language, printer 156 left navigation button 10 legal paper
copy 31 letter paper
copy 32 light images, troubleshoot
copies 124 scans 129 lighten copies 35 faxes 46 lights, device control panel 10 line condition test, fax 134
172
User Guide - Page 179
...test report 67 supplies 63 storage environment specifications 159 streaks, troubleshoot copies 125 scan 129 stripes on copies, troubleshoot 125 unclear scans 129
tone dialing 57 Toolbox (Windows)
about 64 administrator settings 64 Device...paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy...
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