HP EliteBook 8460p Support Question
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Question posted by sueo1can on August 1st, 2014
How Do I Use The Built In Camera On My Laptop Probook 6460b
Current Answers
Answer #1: Posted by waelsaidani1 on August 1st, 2014 3:24 AM
To verify that the webcam on an HP Pavilion notebook computer that shipped with QuickPlay and Microsoft Vista or XP is operating properly, perform the following test.
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Press the QuickPlay button (normally located near the display) on the notebook PC to open the QuickPlay application.
Alternately, click Start , All Programs , and then select HP QuickPlay .
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Click the Video icon, and then double-click HP webcam in the Source column.
The image from the webcam should display near the center of the screen.
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To record a short video, click Record in the main control bar. Let the application record the image for a few seconds, and then click Stop . The name of the video file is displayed in the left selection panel.
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To capture a single frame image, click Snapshot . The name of the still image file is displayed in the left play list panel.
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To view the video clip or a full size image, double-click the name of the file in the play list in the QuickPlay window.
There were known issues with the QuickPlay program and webcam drivers, especially when using Windows Vista. HP recommends you uninstall QuickPlay and update to the Cyberlink YouCam program.
If you must use QuickPlay, the following actions might help resolve webcam issues:
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Use Windows Update to install all patches, updates, and the latest Microsoft Service Pack. For Vista, update to Microsoft Vista Service Pack 2. For XP, update to Microsoft XP Service Pack 3.
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Go to the Drivers and Download page for your model, select the installed OS, and download the webcam driver (if available). If a webcam driver is not available, you will have to use the Microsoft USB Video Device driver.
- Open Device Manager and use the Browse the computer... option to selectively update the Imaging Devices driver. When prompted, select Show compatible hardware , and then select one of the listed webcam drivers.
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If you have the original system Recovery discs, you may reinstall the original version of QuickPlay, and then apply all updates.