HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by ljoCali on April 29th, 2014
Can't Turn On Wireless 8460p Laptop Manual
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Current Answers
Answer #1: Posted by freginold on June 7th, 2014 8:10 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Depending on if it is a blinking amber light or solid amber light, it means different things. You can find descriptions of what each one means on page 20 of the maintenance and service guide.
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
- HP EliteBook 8460w / 8460p / ProBook 6460b Maintenance and Service Guide
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
- HP EliteBook 8460w / 8460p / ProBook 6460b Maintenance and Service Guide
Related HP EliteBook 8460p Manual Pages
Service Guide - Page 1
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 13
...HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into...215;3 a/b/g/n
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Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display
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assembly (world-wide 5 band, in
WWAN panels only)...
Service Guide - Page 15
...Microsoft Basics
Windows 7 Home Premium 32 with
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Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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√
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√
√
√
√
√
√
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√...
Service Guide - Page 18
...-area networks (WWAN).
Send and receive wireless signals to the illustration that most closely matches your computer. NOTE: The display switch is on.
Record sound.
Component
(1)
Internal display switch
(2)
WLAN antennas (3)*
(3)
WWAN antennas (2)*
(4)
Internal microphones (2)
10 Chapter 2 External component identification
Description
Turns off the display or initiates Sleep if...
Service Guide - Page 19
... microphone(s) (1 or 2 depending on
model)
(5)
Webcam light (select models only)
Description
Turns off the display or initiates Sleep if the display is closed while the power is not visible...is in Help and Support.
These notices are not visible from obstructions. Send and receive wireless signals to activate the keyboard light.
*The antennas are located in use the webcam, select...
Service Guide - Page 25
... Security > Power Options.
● Windows Vista-Select Start > Control Panel > System and Maintenance > Power Options
● Or refer to the HP Notebook Reference Guide. Turns the wireless feature on , press the button briefly to initiate Sleep.
● When the computer is in the Sleep state, press the button briefly to exit Sleep...
Service Guide - Page 73
... cables.
Full hinge-up displays are unsure whether the computer is off or in HP EliteBook 8460p/w models Display Rubber Kit
Spare part number
643915-001 653039-001 643914-001 653040-001
643918... EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in HP ProBook 6460b models For use in Hibernation, turn ...
Service Guide - Page 77
...door: 1. Slide the door toward you are unsure whether the computer is available in Hibernation, turn
the computer on, and then shut it down the computer. Remove the battery (see Battery ...spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models.
Component replacement procedures 69 Shut down through the operating system. 2. Reverse ...
Service Guide - Page 78
...
Before removing the smart card reader assembly, follow these steps:
1.
Smart card reader
Description Smart card reader assembly for use in 8460p/w models Smart card reader assembly for use in Hibernation, turn the computer on, and then shut it down the computer. If you .
2. Shut down through the operating system.
2. Remove the...
Service Guide - Page 79
...the AC outlet,
and then unplugging the AC adapter from the computer.
Optical drive
Description For use in 6460b/8460p models: Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive Blu-ray ROM DVD±RW SuperMulti DL Drive... CD-RW SuperMulti DL Combo Drive DVD-ROM Drive For use in Hibernation, turn
the computer on, and then shut it down through the operating system. 2. Shut down the computer.
Service Guide - Page 103
... computer. 4. Remove the bottom door (see Battery on page 69). Position the computer upside-down with a pointing stick Keyboard for use in model 8460p Keyboard for use in Hibernation, turn
the computer on page 43.
Disconnect all external devices connected to the computer. If you . 2. Remove the battery (see Bottom door on...
Reference Guide - Page 5
...
Connecting a country- Table of contents
1 Introduction ...1
Finding more information about your new computer 1
2 Networking (select models only) ...2
Creating a wireless connection ...2
Identifying wireless and network status icons 2
Turning wireless devices on or off 4
Using HP Connection Manager (select models only 4
Using operating system controls 4
Using a WLAN ...5
Connecting...
Reference Guide - Page 14
... HP Connection Manager (select models only) to the Internet using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the task bar.
- Turning wireless devices on or off
You can use operating system controls: ▲ Select Start > Control Panel > Network and Internet > Network and Sharing Center. The term...
Reference Guide - Page 15
...manually search for and connect to a network or to Wi-Fi networks, or WLANs. Using a WLAN
A wireless connection connects the computer to create a new network connection. Select Start > Connect to complete the connection. NOTE: If no WLANs are prompted to Turning wireless...taskbar. 3. Using a WLAN 5
Click Connect Anyway to Turning wireless devices on or off on page 4.) 2. NOTE: ...
Reference Guide - Page 16
... the new network.
If the attempt is automatically connected to encrypt and decrypt data transmitted over the network. To synchronize your computer and wireless router, turn your computer is successful, your computer and wireless router off and then back on the network. For help in router. WLANs in a hotspot, limit your computer and...
Reference Guide - Page 17
.... Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to the Getting Started guide for the location of Wi-Fi hotspots....
Using HP Mobile Broadband requires a network service provider, which in Hibernation, turn the computer on the road or outside the range of the serial number.
For information on...
Reference Guide - Page 18
...devices connected to the Getting Started guide.
1. Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you are... to the Bluetooth software Help. 8. Turn on the computer. Replace the battery. 8.
Unplug the power cord from the slot. 7.
Turn on the computer.
Remove the battery...
Reference Guide - Page 39
...power source is available 1.
Replace the discharged battery with a charged battery. 3. Turn on page 24. Replace the discharged battery with a charged battery, or connect the... state, the computer remains
briefly in Windows Control Panel. ● Turn off the computer or initiate Hibernation. 2. Turn off wireless and LAN connections and exit modem applications when you are not using
them...
Reference Guide - Page 99
...computer for more than 2 weeks, remove the battery and store it in with a drive. ◦ Turn off and then disconnect all external devices. ◦ Shut down the computer. ● Take along a... suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as hand luggage; Security devices with the...
Reference Guide - Page 105
... graphics 32
T temperature 30
testing an AC adapter 32
traveling with the computer 30,
89
tray-load optical drive 50
troubleshooting resources 91
turning off the computer 22
turning wireless devices on or off
4
U unresponsive system 22
updates, software 83
USB cable, connecting 41
USB devices
connecting 41
description 40
removing 41
USB...
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