HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by josenei on August 8th, 2014
Hp Elite 8440p Won't Power Up
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Current Answers
Answer #1: Posted by freginold on September 21st, 2014 8:01 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2
...to 150MB/Sec transfer rate for use by HP personnel and customers.
Audience
This white paper is for disk traffic, and provides link power management with SATA in AHCI or NATIVE ... SATA AHCI mode; Note: You can also download HP drivers and utilities, including the most current
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HP ProtectTools Security Software 2010 - Page 10
... all 1 3 9 4 devices Dev ice Cla ss Co n f ig u r a tio n The Device C lass C onfiguration option is where the true power of users. Device Access M anager for personal computing devices. Device Access Manager for HP ProtectTools Administrative Console
Sim p le Co n f ig u r a tio n The Simple Configuration option is needed however, Device Access Manager creates...
HP ProtectTools Security Software 2010 - Page 12
..., Drive Encryption for HP ProtectTools requires that seamlessly integrates with existing standards-based enterprise systems. The hard drive on the size of powerful encryption and strong access...hard drive encryption process is unencrypted. The time it can be activated by launching HP ProtectTools Security Manager and selecting Drive Encryption for ProtectTools is a quick and simple ...
HP ProtectTools Security Software 2010 - Page 17
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2009 HP business notebook PC F10 Setup overview - Page 3
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3 Security - HP F10 Setup for business notebooks had extensive language support. System Configuration - The new graphical user interface can be ... and time, exit F10 Setup with the various devices, such as power on select models), and F10 Setup feature access options.
2009 HP business notebook PC F10 Setup overview - Page 4
...check. Yes, No or Cancel
SECURITY MENU
Administrator Tools
Setup BIOS Administrator Establish a power on memory and hard disk.
Yes, No or Cancel
Save Changes and Exit
Exit... Diagnostics
Provides access to Cancel
• Start-Up Test
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Feature
Function
Options (Default in test and a hard disk test.
•...
2009 HP business notebook PC F10 Setup overview - Page 5
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4 minimum 32 maximum (8)
• At least one symbol required
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Yes/No
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2009 HP business notebook PC F10 Setup overview - Page 6
... Authentication Support
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Feature
Function
Options (Default in Bold where...
2009 HP business notebook PC F10 Setup overview - Page 8
...: Write
?
Enabled/Disabled
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Feature
Function
Options (Default in connected.? Enabled/Disabled
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2009 HP business notebook PC F10 Setup overview - Page 9
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Enabled/Disabled
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Feature
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Options (Default in Bold where applicable)
SYSTEM CONFIGURATION MENU
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Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 5
....0 X
X
X
Driver - Keyboard/Mouse/Input
Required Required Required Required
3.5 SP1 3.0
3.5 SP1 3.0
HP Hotkey Support HP Universal Camera Driver Synaptics Touchpad Driver
4.0.7.1
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P58500570_
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Recommended... To prevent possible data loss, HP recommends you adjust your power management settings prior to using the notebook. Appendix A: Using...
Service Guide - Page 12
... bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following ...network interface card (non-vPro
models)
S3/S4/S5 wake on LAN
√
NIC power down technology
√
Ethernet cable not included
√
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
√...
Service Guide - Page 14
...√
3-pin AC power
√
Secondary battery connector
√
Docking connector
√
HP Docking Station
√
HP Advanced Docking Station
√...-Wh) Li-ion battery
√
Supports 9-cell, 73-Wh HP Ultra-
√
Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
√
√
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
&#...
Service Guide - Page 19
...select models only)
Description
Turns off the display or initiates Sleep if the display is closed while the power is on the lighting conditions in your country or region.
Component
Description
(5)
Webcam light (select models ...webcam, select Start > All Programs > HP > HP Webcam.
(7)
Ambient light sensor
When activated, the sensor automatically adjusts the display brightness based on .
Service Guide - Page 25
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● When the...
Service Guide - Page 29
...light
(6) Speaker
Description
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Power connector
(2)
1394 port
(3)
USB or SuperSpeed USB ports (2)
-
Service Guide - Page 50
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Service Guide - Page 51
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Service Guide - Page 77
...to the computer. 3. Bottom door
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Service Guide - Page 86
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