HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by pietven on July 11th, 2014
Hp 8440p Problems, Charge Light Blinks Red And Blue And Won't Boot.
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Current Answers
Answer #1: Posted by freginold on September 3rd, 2014 11:17 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3
...; Where o SP####.exe is the Softpaq to access the disk and finish booting. o -e is available for customers who need to add SATA support to... for your system.
o -f is intended to cover HP Notebook PCs, this whitepaper is a run time switch that...tmp\sp99999.exe -e -fc:\sp99999 -s
• This will display a blue screen and reboot very quickly in step 5.
iastor.inf e. iastor.sys ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
...for both Windows XP and Windows Vista. Steps to obtain the SATA Device ID from an HP system to enable SATA AHCI support in custom images. Page 14
How to Obtain SATA Device ... ID from a Windows XP image
1) Begin by taking a Windows XP system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and type the following command: devmgmt.msc Pressing the Enter key ...
HP ProtectTools Security Software 2010 - Page 2
...Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can recover users from lost credentials after initial user setup... a direct impact on the health of security and HP ProtectTools solutions for each. Threats to solving the mobile security problem as soon as computers become points of vulnerability, it...
HP ProtectTools Security Software 2010 - Page 10
...a single selection. If Device C ontrol is where the true power of common options that problem.
Using Device C lass C onfiguration, IT Managers can create device and peripheral usage profiles ...users, or a class of devices for users who don't require device control. Figure 6. Device Access Manager for HP ProtectTools allows all devices for all 1 3 9 4 devices Dev ice Cla ss Co n f ig u ...
HP ProtectTools Security Software 2010 - Page 17
... and email. Absolute's recovery team will be set up to the network. HP ProtectTools File Sanitizer setup menu
File sanitization is therefore not a replacement for HP ProtectTools
Computrace LoJack Pro, powered by Absolute Software (purchased separately), addresses the growing problem of your recipients can now take control of files is reformatted or replaced...
HP ProtectTools Security Software 2010 - Page 18
...HP Privacy Mana ger users with is required to chat with a certificate, valid for businesses of the domain. After this reason, many businesses disable instant messaging in their certificates from any employees.
N ext, you intend. Privacy Manager has clear benefits for twelve months, at no charge...Directory-based networks. DigitalPersona, an HP ProtectTools partner, offers a client/ ...
RAID - Windows 7 - Page 23
... drive (D:). The New Simple Volume Wizard opens. Enter 1024 MB in MB. Select FAT32 as follows: a. In order for the HP Recovery functionality to work correctly (F11 during POST), the Boot Configuration Data (BCD) needs to be run rather than typing them in MB) available to the respective partitions.
19. The new...
2009 HP business notebook PC F10 Setup overview - Page 8
... user authentication before accessing QuickLook. Enabled/Disabled
• Secondary Battery Fast Charge
Switches charging to secondary battery when primary battery is pressed
Enabled/Disabled
• HP QuickWeb: Write
? AHCI/IDE/RAID
• HP DayStarter
Displays your calendar and battery charge while your system boots Windows. Table 1. (Continued) Key features for internal drives.
2009 HP business notebook PC F10 Setup overview - Page 9
... USB Port
Enables integrated USB port.
Enabled/Disabled
• Wake on select 2009 HP business notebook PCs
Feature
Function
Options (Default in Bold where applicable)
SYSTEM CONFIGURATION MENU... F10 Setup on LAN
Enabled the system to Network/Follow Boot order
• Ambient Light Sensor
Enables Ambient Light Sensor
Enabled/Disabled
• Notebook Upgrade Bay Enables integrated ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 10
... Download Manager from the Available SoftPaqs list (Figure A-2).
10 Appendix A: Using HP SoftPaq Download Manager
Using HP SoftPaq Download Manager to the current platform.
Boot the Windows OS. 2. Open Microsoft Internet Explorer. 3. Select the desired Softpaqs from www.hp.com/go/sdm. 4. Launch SoftPaq Download Manager. 5. When prompted, select Show software for this model...
Service Guide - Page 14
...HP ProBook 6460b Notebook PC
DisplayPort 1.1a
√
RJ-11 (modem)
√
RJ-45 (Ethernet, includes link and
√
activity lights)
USB 3.0
USB 2.0 (3)
√
USB 2.0 charging...battery
√
Supports 9-cell, 73-Wh HP Ultra-
√
Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
√
√
√
HP EliteBook 8460w Mobile Workstation
√
√
√...
Service Guide - Page 15
...HP ProBook 6460b Notebook PC
Supports 9-cell, 100-Wh HP Extended
√
Life Battery
Supports 6-cell, 55-Wh HP Long Life Li-
√
ion battery
HP Fast Charge...8730;
Microsoft Basics
Windows Vista Home Basic 32 with
√
Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
√
HP EliteBook 8460w Mobile Workstation
√
√
√
√
√
√
...
Service Guide - Page 19
... only)
Description
Turns off the display or initiates Sleep if the display is closed while the power is on the lighting conditions in use the webcam, select Start > All Programs > HP > HP Webcam.
(7)
Ambient light sensor
When activated, the sensor automatically adjusts the display brightness based on . Send and receive wireless signals to communicate...
Service Guide - Page 22
... is off. ● Off: The TouchPad is off or in the Sleep state. ● Off: The computer is on . ● Blinking: The computer is in Hibernation.
14 Chapter 2 External component identification Lights
NOTE: Refer to the illustration that most closely matches your computer. On: Caps lock is on. ● On: The computer...
Service Guide - Page 28
.... Front
NOTE: Refer to external power and the battery is charged from 0 - 90%.
● White: The computer is connected to the illustration that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: The battery is fully...
Service Guide - Page 29
...). Description Connects an AC adapter. Ejects the optical drive.
or -
Connect optional USB devices. Component (5) Hard drive light
(6) Speaker
Description
● Blinking turquoise: The hard drive or optical drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: To use the SRS Premium sound software, select Start...
Service Guide - Page 88
.... Remove the bottom door (see Bottom door on page 63).
5. Description HP hs2340 HSPA+ Mobile Broadband Module HP un2430 EV-DO/HSPA Mobile Broadband Module
Spare part number 632155-001 634400-001...(see Battery on page 69). NOTE: The red WWAN antenna cable is connected to the WWAN module "Main" terminal. Remove the WWAN module:
1.
The blue WWAN antenna cable is connected to the WWAN...
Reference Guide - Page 33
... in Hibernation.
Setting power options 23
NOTE: You cannot initiate any computer functions while the computer is initiated, the power lights blink and the screen clears. When the computer exits Sleep, the power lights turn on and your work will return to a hibernation file on external power. When Hibernation is initiated, your work...
Reference Guide - Page 59
...icon. ● If the software is disabled, a red X is superimposed over the hard drive icon. ● If the drives are protected by HP 3D DriveGuard.
Hard drives installed in the following ways: ...in Power Options. Identifying HP 3D DriveGuard status
The drive light on the computer changes color to show that you move the computer with a parked hard drive
If HP 3D DriveGuard has parked ...
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