HP EliteBook 8460p Support Question
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Question posted by crazyIndJ on August 18th, 2013
Elitebook 8460p Light Can't Access Webcam
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Related HP EliteBook 8460p Manual Pages
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
..., you should back up , your personal data will be lost. Highspeed Internet access (www.hp.com) - System requirements and prerequisites
Information regarding minimum hardware requirements for 2011 HP Business Notebook PCs. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b...
Service Guide - Page 1
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_1_b8c0.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_1_b8c0.png)
HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_9_c68d.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_9_c68d.png)
... (Turbo up to 3.20)
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processor 3-MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 11
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_11_47b6.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_11_47b6.png)
...SVA (1600x900) with camera and
WWAN
Support privacy filter
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Two customer-accessible/upgradeable
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memory module slots supporting up to
16 GB of RAM
Supports ...Customer-accessible
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Supports the following drives:
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● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w...
Service Guide - Page 12
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_12_da7e.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_12_da7e.png)
...Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid-state
√
drives:
● 160-GB
● 128-GB
Fixed
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Customer-accessible...√
NIC power down technology
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Ethernet cable not included
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 13
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_13_6a61.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_13_6a61.png)
...
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way...world-wide 5 band, in
WWAN panels only)
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√
Subscriber identity module (SIM)
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security (customer-accessible in battery
bay)
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Supports "no WWAN" option
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Supports the following WWAN ...
Service Guide - Page 14
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_14_1869.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_14_1869.png)
...RJ-11 (modem)
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RJ-45 (Ethernet, includes link and
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activity lights)
USB 3.0
USB 2.0 (3)
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USB 2.0 charging port
eSATA/USB 2.0 combo...
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Supports 9-cell, 73-Wh HP Ultra-
√
Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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√...
Service Guide - Page 15
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_15_d240.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_15_d240.png)
...Microsoft Basics
Windows 7 Home Premium 32 with
√
Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 16
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_16_ba10.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_16_ba10.png)
...64
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Windows 7 Home Premium 32
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Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
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Web-only support:
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 17
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_17_7cca.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_17_7cca.png)
...√
Hard drive
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Memory module
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Optical drive
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Mini-PCI components (WLAN, WWAN,
√
SIM)
Modem
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Keyboard
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 43
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_43_d654.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_43_d654.png)
... (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated;
Service Guide - Page 44
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_44_129d.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_44_129d.png)
... Description
(1)
Display bezel
For use with HP ProBook 6460b models with a webcam
For use with HP EliteBook 8460p models with a webcam
For use with HP EliteBook 8460w models with a webcam
(2)
Webcam module with microphone
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
36 Chapter 3 Illustrated parts catalog
Spare part number
643918-001 643919...
Service Guide - Page 45
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_45_a755.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_45_a755.png)
... include cable)
Display Cable Kit
(6a) Display cable
(6b) Webcam cable
For use in HP ProBook 6460b models with HD displays
For use in HP ProBook 6460b models with HD+ displays
For use in HP EliteBook 8460p models with HD displays
For use in HP EliteBook 8460p models with HD+ displays
For use in HP...
Service Guide - Page 46
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
...Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN... ● Display HD+ cable kit ● Display enclosure For use in 6460b models For use in 8460p models For use in 8460w models
Spare part number 642787-001 642788-001 642785-001
657836-001 657837-001...
Service Guide - Page 48
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_48_3d66.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_48_3d66.png)
Plastics Kit
Item
(1) (2) (3) (4)
Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door
Spare part number 641832-001 642804-001
40 Chapter 3 Illustrated parts catalog
Service Guide - Page 58
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_58_1fe5.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_58_1fe5.png)
... the United Kingdom (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in...
Service Guide - Page 59
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_59_2557.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_59_2557.png)
... Netherlands and Europe (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Sweden (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8460p models in Slovenia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in...
Service Guide - Page 61
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
... models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460p models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460w models with HD+ displays (includes display cable and webcam cable) Webcam module with microphone for use in HP ProBook...
Service Guide - Page 73
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_73_4c3b.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_73_4c3b.png)
..., LVDS (does not include cable) Display bezels For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use in HP ProBook 6460b models For use with HP EliteBook 8460w models with a webcam Webcam module with the display assembly still attached to the computer.
Display assembly components (panel, bezel...
Service Guide - Page 161
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_161_3725.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_161_3725.png)
..., identifying 23, 24 USB ports, identifying 21, 23, 24
V vents, identifying 23, 24, 25 volume mute button, identifying
17
W webcam 11, 12
product description 4 spare part number 36, 53, 65 webcam light, identifying 11 webcam, identifying 11, 12 Windows 7 operating system DVD 137 Windows Backup and Restore 134 Windows Vista operating system DVD 140...
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