HP Dv7-2170us Support Question

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Question posted by kwbaek0 on December 29th, 2021

Can't Start My Notebook After Changing Cpu From P7550 To Q9100. What Can I Do?

model : dv7-2170uscpu : intel core2 dual P7550 -> quad Q9100 (changed)<details>I could start window 10 the first time just after finishing reassembly, but couldn't again.There was a warning message 'cannot find proper drives'When i tried to reboot, It just stopped at the entering step with window 10 image.I have already tried to reboot with USB flash drive mode, but the result was same.i can see the information below at BIOS setupsystem board id : 3624cpu : intel core Quad cpu Q9100BIOS version : F.46BIOS vendor : InsydeBut I can't find Serial number, UUID Number, Product configuration ID..I've purchased cpu q9100 from AliExpress. Does this processor have problems?

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Answer #1: Posted by hzplj9 on December 30th, 2021 9:40 AM

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hzplj9

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I have attached a link to the maintenance and service guide for your laptop.

https://www.manualslib.com/products/Hp-Pavilion-Dv7-2170-1873605.html

The only suggestion I can give is that you will need to update the bios to F.49 if that is compatible. It is a fix on HP Envy models for locking up.. However if that is not a viable option you may have to re-install the O/S as the windows system will be configured for the core 2 duo so will not recognise the quad. When you do a clean install it should install the correct settings. I have found this on other models when trying to change processors. The manufacturers do something which prohibits upgrades to processors etc. They would rather sell you a faster PC. My cynical gene showing there.

Hope that helps you somehow to resolve your problem.

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