Get support for HP Dc5000 - Compaq Business Desktop

HP Dc5000 Support Question

HP Dc5000 Support Question

Find answers below for this question about HP Dc5000 - Compaq Business Desktop.
Need a HP Dc5000 manual? We have 22 online manuals for this item!
Question posted by bobobbibi on May 25th, 2014

Hp Dc5000 Power Does Not Start Up

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on July 31st, 2014 6:19 PM
freginold

Member since:
December 20th, 2011

Points: 23,253,885
100
points
Often when a desktop computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).

Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.

The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.

Related HP Dc5000 Manual Pages

Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 26

... ENERGY STAR Computers Program was created by reducing power consumption when not being used with an external monitor... energy efficiency. The following specified periods of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7...not imply endorsement by a network signal. HP computers marked with the ENERGY STAR logo are not ...
Testing on HP Business Desktop PCs - Page 3

...help verify that aid in manufacturing sites, and by HP field engineers. Hard Drive and Removable Storage interfaces - Power Management - Test configurations are executed on all R&D ... the hardware components of HP products conform to published functional engineering design specifications. The ETD tools are used throughout all business desktop products and are Hardware ...
Testing on HP Business Desktop PCs - Page 4

... it will go into the database. Platform Validation Testing This testing focuses on the signal quality of high-speed interfaces, power delivery to replicate the manner in the power supply remain within HP Business Desktop specifications while running a variety of the chipset functionality/feature set, subsystem (i.e., CPU, Memory, Graphics, Audio, PCI/PCIE, NIC, USB, IDE...
HP Business Desktop Products - Worldwide Limited Warranty and Technical Support (North America) - Page 7

... On-Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day 1-Year Labor Service; 1-Year On-Site Service HP Compaq Business 3-Year Limited Hardware Warranty; Next Business Day rp5000 3-Year Labor Service; 3-Year On-Site Service www.hp.com 7 Next Business Day Desktop dc5000 3-Year Labor Service; 3-Year On-Site Service HP Business Desktop d325 3-Year...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Illustrated Parts Map - Page 1

... -201 Latin America Spanish -161 -121 U.S. -001 Miscellaneous Parts 1 Speaker 326776-001 2 Power/LED cable with switch, LED holders and switch holder 330456-001 3 Front I/O device with cable... construed as constituting an additional warranty. HP Compaq Business Desktop dc5000 series personal computer illustrated parts map microtower © 2004 Hewlett-Packard Development Company, L.P.
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card - Page 1

...all models. of beeps rising in Windows, click Start > Shut Down > Restart the computer. 2. ...system information regarding file, storage, security, and power configuration is turned on APIC systems) Bus Options...Exit. Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. HP shall not be changed....
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 1

service reference guide hp compaq business desktop dc5000 series 2nd edition This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, PATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights. Document Part Number 360201-002
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 4

... warranty. and other countries. Nothing herein should be liable for HP products and services are trademarks of Hewlett-Packard Company. This document...part of this manner indicates that is subject to another language without notice. Service Reference Guide HP Compaq Business Desktop dc5000 Series 1st Edition (March 2004) 2nd Edition (April 2004) Document Part Number: 360201-...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition - Page 169

... are used on the HP Compaq Business Desktop dc5000 series computer. XMM4 XU1 Component LED - 5V Aux Clear Password header/jumper PCI slots Power supply connector VCCP 12V header Main Power/HDD LED connector Speaker ...button Battery socket Memory slot 1 Following memory slots Primary processor socket Service Reference Guide, dc5000 360201-002 E-1 Designator CR1 E49 J20 - 22 P1 P3 P5 P6 P7 P8 ...
Troubleshooting Guide - Page 1

Troubleshooting Guide Compaq Business Desktops d530, d330, and d325 Models Document Part Number: 312969-002 May 2003 This guide provides helpful hints and solutions for troubleshooting the above products as well as scenarios for possible hardware and software problems.
Troubleshooting Guide - Page 2

...another language without notice. Troubleshooting Guide Compaq Business Desktops d530, d330, and d325 Models Second Edition (May 2003) Document Part Number: 312969-002 HP, Hewlett Packard, and the Hewlett-... including, but not limited to, the implied warranties of merchantability and fitness for HP products are trademarks of their respective companies. © 2003 Hewlett-Packard Company &#...
Desktop Management Guide - Page 17

... drive, the computer can be booted from a USB flash media device. Desktop Management Guide Supported USB Flash Media Device Supported devices, such as an HP Drive Key or a DiskOnKey, have : ■ One of the following systems: ❏ Compaq Evo D510 Ultra-slim DesktopCompaq Evo D510 Convertible Minitower/Small Form Factor ❏ HP Compaq Business Desktop d530 Series -
Desktop Management Guide - Page 20

... one of the following systems: ❏ Compaq Evo D510 Ultra-slim DesktopCompaq Evo D510 Convertible Minitower/Small Form Factor ❏ HP Compaq Business Desktop d530 Series - Otherwise, a bootable diskette must have SCSI, ATA RAID or SATA drives attached, turn off the computer and unplug the power cord. Ä CAUTION: The power cord MUST be unplugged. 2. Close the...
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model - Page 1

Hardware Reference Guide HP Compaq Business Desktop dc5000 Microtower Model Document Part Number: 359512-001 January 2004 This guide provides basic information for upgrading this computer model.
Hardware Reference Guide - HP Compaq Business Desktop dc5000 Microtower Model - Page 2

... Adobe Systems Incorporated. No part of Microsoft Corporation in the U.S. The only warranties for technical or editorial errors or omissions contained herein. Hardware Reference Guide HP Compaq Business Desktop dc5000 Microtower Model First Edition (January 2004) Document Part Number: 359512-001 and other countries. Nothing herein should be liable for...
HP Business Desktop BIOS - Page 3

... BIOS code has been maintained internally since the original Compaq PC - This paper highlights many of the interfaces and components that the HP Business Desktop computers' BIOS meets industry partner's testing criteria. The HP BIOS is one critical computer component that enable a computer to make changes. HP Business Desktop BIOS Features This paper provides an overview of routines...
HP Business Desktop BIOS - Page 6

... types. The "Stability and HP Compaq Business Desktops" White Paper explains this philosophy and advantages for an organization can require significant time and money. system when adverse power conditions are ready to be deployed throughout a global enterprise without having to produce the HP Business Desktop computer products 6 Multilanguage support The HP BIOS computer setup utility, F10...
HP Business Desktop BIOS - Page 9

...'s IT department establish administrator authentication on password when enabled 5. User authentication The HP Business Desktop BIOS supports five different user credentials: 1. The first feature of administrator authentication is started on password might be entered at the password prompt in place of power-on all machines to control all changes to all machines by system administrators...
HP Business Desktop BIOS - Page 10

... that control which devices can protect the data on most HP Business Desktops to prevent access to recover a drive if the DriveLock ... memory must contain a valid BIOS image. Securing startup The power-on wakeup) 4. Device boot control is allowed to establish the...all BIOS image updates. In order for the computer to start and run correctly, this happens, the computer motherboard may ...
Quick Setup - HP Compaq Business Desktop dc5000 Models - Page 1

All other countries. in the U.S. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of their respective companies. 359997-001 quick setup hp compaq business desktop dc5000 models and other product names mentioned herein may be trademarks or registered trademarks of Hewlett-Packard Development Company, L.P. www.hp.com © 2004 Hewlett-Packard Development Company, L.P.

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Dc5000 - Compaq Business Desktop manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.