HP DL580 Support Question

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Question posted by quantumlogx on May 7th, 2014

How To Solve : 1783-slot 0 Drive Array Controller Failure ! On Dl 580 G7 Server

i got this error today on my production server runing vmware :

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Answer #1: Posted by online24h on June 9th, 2014 12:38 PM

online24h

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Hello
See link below
http://bladewatch.wpengine.com/

Hope this will be helpful "PLEASE ACCEPT"

Related HP DL580 Manual Pages

Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 49

...: Warning (2) Event Title: Drive Array Controller Status Change. NT Event ID: 1160 (Hex)0x84350488 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Door Closed. NT Event ID: 1161 (Hex)0xc4350489 (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI CD Library Status Change. The Insight Agent has detected a change in slot %4 has a new status...

Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 50

... (Hex)0x8435048d (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Controller Active. Log Message: The Drive Array Controller in CPQIDA.MIB Symptom: Controller Active. SNMP Trap: cpqDaCntlrActive - 3016 in slot %4 has become the active controller. The variable cpqDaCntlrSlot indicates the active controller slot, and cpqDaCntlrPartnerSlot indicates the backup. NT Event ID: 1173...

HP ProLiant Servers Troubleshooting Guide - Page 137

... None Possible Cause: The specified Smart Array controller Bootstrap NVRAM was restored in Bay 1 for proper cooling. -System Halted! Bootstrap NVRAM restored from backup. Reboot the server. 2. Action: Run the server setup utility and correct the configuration. 1700 Series 1707 - Slot X Drive Array Controller - If the problem still exists, update the controller to the system board or AC power...

HP ProLiant Servers Troubleshooting Guide - Page 138

RAID ADG Logical Drive(s) Configured but Array Accelerator Size 1711-Slot Z Drive Array -

HP ProLiant Servers Troubleshooting Guide - Page 139

... to this power-up (previous lock-up code = 0x####) Audible Beeps: None Possible Cause: A controller failure event occurred before the server powered up. Device discovery found more devices attached to the affected blocks should resolve the media errors. 1717-Slot z Drive Array Controller - Action: If this message are currently in an overheated state. Action: Check the fans and...

HP ProLiant Servers Troubleshooting Guide - Page 140

..., do not replace the drive unless all other drives in the future. Refer to the server documentation. • If configured as a non-RAID 0 array, replace the failing or failed drive. Do not replace drive unless all other drives in the future. Error messages 140 Drive Parameter Tracking Predicts Imminent Failure... ...The following physical drive position changes. Action: No...

HP ProLiant Servers Troubleshooting Guide - Page 141

... controller. 1726-Slot X Drive Array - Performance of logical drives supported is required. 1732-Slot z Drive Array - If the condition persists, then install a replacement battery pack. The logical drive configuration information has been updated to memory errors or unsupported SIMM type installed. Action: No action is 32. 1725-Slot X Drive Array-Optional SIMM Failure Detected...

HP ProLiant Servers Troubleshooting Guide - Page 142

... for the Smart Array firmware version installed. When requested, HP Service provides a TPM with the TPM. Action: • Upgrade the enclosure firmware and the controller firmware. •...the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en). 1735-Slot z Drive Array - The recovery key/password is needed - Error messages 142 Port x box y: Unable to read firmware version...

HP ProLiant Servers Troubleshooting Guide - Page 143

...(s) corresponding to this message on how to product user guide. Select "F1" to display this controller. Verify the redundant cabling configuration. 1738-Slot z Drive Array - Action: Update the firmware to the controller are ignored. For operating instructions, see the product user guide. 1742-Slot z Drive Array - Redundant Cabling Configuration has excess Device Paths... ...Redundant...

HP ProLiant Servers Troubleshooting Guide - Page 144

...Configuration Utility (on page 67) (all storage has been disabled. Error messages 144 Audible Beeps: None Possible Cause: The drives being erased are offline. Access to be removed from the controllers configuration information. Action: None required 1745-Slot z Drive Array - Upgrade controller or detach the expander based storage connections. Action: Do one of the following disk...

HP ProLiant Servers Troubleshooting Guide - Page 145

... adequate system cooling and sufficient airflow across controller are pending but cannot continue because the Array Accelerator memory module has been detached. * Drive Erase operations are available. Unsupported Array Accelerator Battery Attached... ...Please install battery pack(s) with the correct part number. 1753-Slot Z Drive Array - Error messages 145 If Capacity Expansion operations...

HP ProLiant Servers Troubleshooting Guide - Page 146

... with the correct model for this controller model. If the problem persists, replace the array accelerator module. 1764-Slot X Drive Array - 1754-Slot X Drive Array - Action: Replace the Array Accelerator module with a model that supports RAID ADG. 1754-Slot z Drive Array - Action: 1. Audible Beeps: None Possible Cause: RAID ADG configured by one of the following) ...Expansion...

HP ProLiant Servers Troubleshooting Guide - Page 147

... due to unrecoverable drive errors • Expansion aborted due to array accelerator errors Action: • Press the F2 key to re-enable logical drives. A controller reset or power cycle occurs while array expansion is required. 1769-Slot X Drive Array - Expansion will resume when Array Accelerator battery reaches full charge. Drive(s) Disabled Due to Failure During Capacity Expansion...

HP ProLiant Servers Troubleshooting Guide - Page 148

...ProLiant power and cable connections, then turn the system power back on another controller and reconnected to determine whether any data has been lost. 1775-Slot X Drive Array...server. 2. If the problem persists, replace the cable, backplane, or Smart Array Controller. 1775-Slot X Drive Array - Update the storage device to drives. SCSI Bus Termination Error ...Internal and external drives ...

HP ProLiant Servers Troubleshooting Guide - Page 149

... Detected - Update the integrated Smart Array option to the controller documentation. 1776-Drive Array Reports Improper SCSI Port 1 Cabling Audible Beeps: None Possible Cause: • The integrated array enabler board failed. • The I /O board 1777-Slot X Drive Array - Reboot the server after replacing each item: a. ProLiant Drive Storage Enclosure Problem Detected... (followed...

HP ProLiant Servers Troubleshooting Guide - Page 150

... powered up before (or at the same time as) the server. • When powering down the system, the server must be powered down before powering down any external storage systems. 1783-Slot X Drive Array Controller Failure Audible Beeps: None Possible Cause: Controller failed. Audible Beeps: None Possible Cause: More drives failed (or were replaced) than the fault-tolerance level allows...

HP ProLiant Servers Troubleshooting Guide - Page 151

...-Disk 0 Software RAID Failure, Booting Disk 1 Audible Beeps: None Possible Cause: The operating system has marked the RAID 1 bootable partition on a controller with recovery of the following): ...(1) Run Array Configuration Utility (2) No drives detected (3) Drive positions appear to drive. Replace defective cables, drive X, or both. 1785-Slot X Drive Array Not Configured... (followed...

HP ProLiant Servers Troubleshooting Guide - Page 153

... persists, run ADU to restart the server with all drives are not responding b. Audible Beeps: None Possible Cause: Drives that are fully seated. 4. Select F1 to reset configuration - drive array will remain disabled. Action: 1. Power cycle any external SCSI enclosures while the system is routed properly. 1789-Slot X Drive Array SCSI Drive(s) Not Responding... ...Check cables or...

HP ProLiant Servers Troubleshooting Guide - Page 184

... diskette image creation 68 DMA error 116 documentation 85 drive array 151, 152, 153 drive array controller 137, 138, 139 drive array not configured 151 drive array recovery 151, 152 drive erase operation 144 drive errors 41, 95, 96, 97, 108, 119, 132, 133, 143 drive failure 151 drive failure, detecting 41 drive LEDs 19, 41 drive not found 41, 43 drive not responding 153 drive offline due to erase...

HP Insight Diagnostics User Guide - Page 34

...Perform steps involving multiple drive reseating, controller reseating, and cable inspection with Smart Array controllers, use the following search string: +ProLiant +Advisory +"Smart Array". • Update the controller driver and firmware revision and any drive-related software components such as the latest drivers and flash ROM images, are able to another server, if possible. • If...