HP Color LaserJet Enterprise MFP M480 Support Question
HP Color LaserJet Enterprise MFP M480 Support Question
Find answers below for this question about HP Color LaserJet Enterprise MFP M480.Need a HP Color LaserJet Enterprise MFP M480 manual? We have 3 online manuals for this item!
Question posted by mhawkin2 on August 23rd, 2021
I Have An Envelope Jam In The Rear Door, I Cant Get It Out
Hello, it says we have a paper jam in theback. Its an envelope and can not reach it to get it out
Current Answers
Answer #1: Posted by hzplj9 on August 23rd, 2021 3:30 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
This you tube video may help solve your problem.
www.youtube.com/watch?v=f_k3O2RIT3w
Hope that helps.
Answer #2: Posted by SonuKumar on August 24th, 2021 1:19 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,619,310
Member since:
May 9th, 2021 Points: 16,619,310
https://support.hp.com/in-en/product/details/hp-color-laserjet-enterprise-mfp-m480-series/29256416
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP Color LaserJet Enterprise MFP M480 Manual Pages
Color LaserJet Enterprise MFP M480 User Guide - Page 9
... sheets of paper 148
Clear paper jams...149 Paper jam locations ...149 Auto-navigation for clearing paper jams...150 Experiencing frequent or recurring paper jams?...150 31.13 jam error in the document feeder...150 13.B2.D1 jam error in tray 1 ...154 13.B2.D2 jam error in tray 2 ...156 13.A3 jam error in tray 3 ...159 13.B2 jam error in rear door ...162...
Color LaserJet Enterprise MFP M480 User Guide - Page 16
NOTE: Tilt the control panel for clearing jams)
Control-panel view
Use the touchscreen control panel to obtain printer and job status information, and to a computer
5
Ethernet port
6
Power connection
7
Rear door (provides access for easier viewing.
Figure 1-2 Printer rear view
7 6
1 2
3 4 5
Number Description
1
Front door release button
2
Fax ports cover
NOTE: The fax ports ...
Color LaserJet Enterprise MFP M480 User Guide - Page 58
... screen app, complete the following steps: ● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer. 3. Select the number of the paper. Select Print on the Paper/Quality tab.
4. NOTE: The name of the button varies for different software programs.
In Windows...
Color LaserJet Enterprise MFP M480 User Guide - Page 61
... duplexer installed or to print on both sides of the item varies for printers that the duplexer does not support.
NOTE: The name of the paper. Click the Manual Duplex box, and select a binding option. 5. Select the printer. 3. Go to printers that is available if you are using AirPrint®. 1. NOTE: This information applies...
Color LaserJet Enterprise MFP M480 User Guide - Page 154
... indentations in the tray.
To access, in a supported web browser on your HP printer. Introduction
The following images show examples of paper remain inside the printer.
2. Open the printer and remove any jammed sheets of paper for various printers. Make sure the paper size and type are adjusted correctly for the cartridge, but print quality might degrade.
Table...
Color LaserJet Enterprise MFP M480 User Guide - Page 158
... a wavy or uneven appearance. If it is overfilled, remove the entire stack of paper are below the tabs near the stack-height marks. Use paper that meets HP specifications for various printers. Most reams of paper from a different package. 5. Make sure the tray is not wrinkled, folded, or damaged. In low-humidity environments, excess...
Color LaserJet Enterprise MFP M480 User Guide - Page 161
... a clean, lint-free cloth
moistened with warm water. Figure 9-10 Jam locations
1
5
Number 1 2 3 4 5
2
3 4
Description Document feeder Output bin Rear door, fuser, and duplexer area Tray 1 Tray 2
Clear paper jams 149 If misfeeds still occur, replace the rollers. ● From the Home screen on the printer control panel, scroll to work correctly.
Check the status
of the...
Color LaserJet Enterprise MFP M480 User Guide - Page 170
Open the rear door and look for the printer. 158 Chapter 9 Solve problems Ensure the type and quality of the paper being used meets the HP specifications for and clear any paper present or obstructions in the paper path. 5. 4.
Color LaserJet Enterprise MFP M480 User Guide - Page 173
Remove paper by gently pulling paper out.
13.A3 jam error in the paper path. 5. Open the rear door and look for paper. 4. Check the following are for and clear any paper present or obstructions in tray 3 161
Color LaserJet Enterprise MFP M480 User Guide - Page 174
... or support provider.
13.B2 jam error in the rear door. If the error persists, ensure that the tray is not over filled above the fill mark or over the tab (line below 3 triangles). Recommended action for the printer. 8. See following procedure to the correct paper size for the paper being used meets the HP specifications...
Color LaserJet Enterprise MFP M480 User Guide - Page 175
... rear door ● 13.B2.A3 - Jam in clearing the jam. ● 13.B2.A1 - Remove any jammed or damaged sheets of the printer.
2. Jam in rear door 163 Jam in rear door ● 13.B2.D2 - Jam in rear door ● 13.B2.AD - Jam in rear door ● 13.B2.D3 - Pull the tray completely out of paper.
13.B2 jam error in rear door ● 13.B2.D1 - Jam in rear door...
Color LaserJet Enterprise MFP M480 User Guide - Page 176
NOTE: When reinserting the paper, make sure the paper guides are adjusted properly for and clear any paper present or obstructions in the paper path.
164 Chapter 9 Solve problems Open the rear door and look for the paper size.
4. Reinsert and close Tray 3. 3.
Color LaserJet Enterprise MFP M480 User Guide - Page 178
... jammed paper from the rollers in rear door y = jam type (A or D) z = paper type that is in use. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam. ● 13.B4.yz Jam in rear door ● 13.B5.yz Jam in the rear door area.
166 Chapter 9 Solve problems CAUTION:
The fuser can be hot while the printer...
Color LaserJet Enterprise MFP M480 User Guide - Page 179
... procedure to the correct size for the paper loaded. 7. Close the rear door.
5. If the error persists, contact your HP-authorized service or support provider, or contact customer support at
www.hp.com/go/contactHP.
13.B9 jam error in the fuser area. Recommended action for the printer. 6. If paper is present in the upper rollers...
Color LaserJet Enterprise MFP M480 User Guide - Page 180
Open the rear door.
2. This can be 0-9 or A-F. Gently pull out any jammed paper from the rollers in use. Wait for the fuser to cool before handling it.
1. Close the rear door.
168 Chapter 9 Solve problems CAUTION:
The fuser can be hot while the printer is being printer on.
z = paper type that is in the rear door area.
3.
Color LaserJet Enterprise MFP M480 User Guide - Page 181
... duplexer 169 Do not attempt to reach into the
area above the rear door, and it out of duplexer) y = A or D x = 0-9 or A-F 1. Recommended action for paper in all possible jam locations in duplexer (lower area of the printer. 2. CAUTION:
The fuser is located above the rear door until the fuser is hot. If paper is extruding out slowly pull it...
Color LaserJet Enterprise MFP M480 User Guide - Page 187
..., such as open windows or doors, or air-conditioning vents. ● Make sure the printer is not too rough. Reinstall the toner cartridge and print a few pages to temperatures or humidity outside of print-quality or paper-feeding issues. Using smoother paper generally results in laser printers. Do not use paper that is designed only for use...
Color LaserJet Enterprise MFP M480 User Guide - Page 190
...on page 180 Table 9-10 Image placement defects on page 182
Defect
Table 9-7 Color plane registrations defects (color models only) on page 180
Table 9-12 Output defects on page 183
Image .... 3. Try using the same steps. Use the following examples depict letter-size paper that has passed through the printer with
continued printing. 2. Check the condition of media or a different tray. ...
Color LaserJet Enterprise MFP M480 User Guide - Page 250
...Server changing network settings....... 131 changing printer name 131 general configuration...... 121, ...jams 550-sheet tray 149 auto-navigation 150 causes of 150 document feeder 149, 150 duplexer 149, 169 fuser 149, 165, 167 locations 149 output bin 149, 171 rear door...laser safety statements.........227, 229 license, software 205, 216 loading
paper in Tray 1 15 paper in Tray 2 18 paper...
Color LaserJet Enterprise MFP M480 User Guide - Page 251
... Embedded Web Server.......121,
122, 125 printer
overview 1 printer memory
sending to 102 printer memory, scan to 102 printing
from USB storage accessories....56 overview 45 stored jobs 51, 53 printing on both sides settings (Windows 45 private printing 51 product number locating 3 protect cartridges 34, 36
R
rear door jams 162
recycling 221, 222 electronic hardware...
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