HP CP1515n Support Question
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Question posted by pbmltd on June 25th, 2014
Error 51.23 Hp Laserjet Cp 1515
Current Answers
Answer #1: Posted by waelsaidani1 on June 26th, 2014 2:32 AM
Yellow laser scanner error. The device has experienced an internal hardware error.
Action-
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
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If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn on the device.
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If the problem continues, contact HP Customer Support Center for technical assistance athttps://support.hp.com/us-en?openCLC=true or see the flyer that came in the printer box for additional contact information.
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