HP C6380 Support Question
HP C6380 Support Question
Find answers below for this question about HP C6380 - Photosmart All-in-One Color Inkjet.Need a HP C6380 manual? We have 3 online manuals for this item!
Question posted by Susancather on February 10th, 2014
Cannot Clear Printhead Problem From Hp C6380
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Related HP C6380 Manual Pages
Setup Guide - Page 1
Start Here
1
USB cable users: Do not connect the USB cable until prompted. Wired and Wireless setup instructions are provided following the USB instructions.
2
Installation CD
Power Cable
Basics Guide
Verify the box contents. The contents of your box may differ. *May be included
Color Cartridges
Printhead
4 X 6 photo paper *
USB Cable*
HP Photosmart C6300 All-in-One series
Setup Guide - Page 4
Slowly lower the latch.
4 • HP Photosmart C6300 All-in-One series Firmly raise the gray latch, as shown. Do not scratch the contacts on the device.
b.
Hold the printhead upright, as shown. c. Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on...
User Guide - Page 20
... -One. www.hp.com/support
HP Photosmart animations
The HP Photosmart animations, located in the relevant sections of...HP All-in -One.
• The How Do I? Install the software to load paper, insert a memory card, replace the ink cartridges, and scan originals. If you have problems... Guide contains an overview of the HP All-in -One, including printhead installation, ink cartridge insertion, paper ...
User Guide - Page 48
... assigned by the installation software to another network.
IP Address
This address uniquely identifies the device on the network configuration page. You can be a router. Subnets are supplied by the installation software.
The counter clears after the HP All-in-One is a unique 12-digit identification number assigned to your network components from...
User Guide - Page 51
...the network to which determines the configuration parameters of devices on the Internet translates the domain name into packets. The counter clears after the HP All-in -One is part of packets received ...since it has been turned on the network. When using copper cabling. The counter clears after the HP All-in -One is turned off . A browser-based utility that supplies configuration ...
User Guide - Page 52
... for wireless network security. You can also set up a static IP address, though this is a unique 12-digit identification number assigned to the device. This is the letters HP followed by the installation software to networking hardware for wireless network security. A router provides a bridge between 2 and 6 contacts. The SSID or network name...
User Guide - Page 113
... type
Copier paper or letterhead HP Bright White Paper HP Premium Plus Photo Paper, Glossy HP Premium Plus Photo Paper, Matte HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss HP Premium Paper Other inkjet paper HP Professional Brochure & Flyer Paper (Glossy) HP Professional Brochure & Flyer Paper (Matte...
User Guide - Page 125
...HP All-in another printer, the ink level indicator might need to avoid possible printing delays.
NOTE: Ink level warnings and indicators provide estimates for printing, and in the initialization process, which keeps print nozzles clear and ink flowing smoothly. When you leave the ink cartridges and printhead...levels
You can cause temporary printing problems. • If you improperly ...
User Guide - Page 129
... can set the ink into the slot that has the same shaped icon and color as the one you are replacing. 8. Close the ink cartridge door. Related topics...HP All-in-One
Chapter 12
Make sure that you insert the ink cartridge into the fabric. Repeat steps 3 through 6 for resolving print quality issues.
Advanced printhead maintenance
If you are experiencing problems with the printhead...
User Guide - Page 130
...the printhead from the HP Photosmart Software 1. To clean the printhead ...or missing colors, the printhead might take...printhead. 6.
After each stage, review the quality of ink.
Click the Device Services tab. 5. This section contains the following topics: • Clean the printhead • Align the printer
Clean the printhead If your printed output is poor. If print quality problems...
User Guide - Page 131
... Toolbox from the HP Photosmart Software 1. NOTE: If your ink cartridges.
The product prints a test page, aligns the printhead, and calibrates the printer. Recycle or discard the page. Press the down arrow button to highlight Align Printer, and then press OK. Press the down arrow button to help diagnose the problem.
128 Maintain the...
User Guide - Page 133
..., clean the printhead, and then print this diagnostic page again. The type should be sharp and clear. Figure 12-1 Sample text area - Look at the large text above the color blocks. expected result
130 Maintain the HP All-in ...can check the estimated ink levels from the control panel or HP Photosmart Software. NOTE: Ink level warnings and indicators provide estimates for planning purposes only.
User Guide - Page 136
... of your HP device. For more information, go to replace supplies or have a print quality problem, here are functioning properly. color mixing (yellow bar contains magenta streaks)
NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for Inkjet Printers and All-in-Ones (Q6260A) that your copies and scans remain clear, you...
User Guide - Page 163
...; Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Clean the printhead • Solution 8: Contact HP support
Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your printout. • Colors run into each other, or look like they are smeared on the page. If you...
User Guide - Page 171
...Solution 2: Check the paper type • Solution 3: Clean the printhead • Solution 4: Check the ink levels • Solution 5: Contact HP support
Solution 1: Check the print settings Solution: Check the print ... in your country/region, and then click Contact HP for information on calling for planning purposes only. Cause: There was a problem with a high print quality setting, such as...
User Guide - Page 207
...while communicating with the product • Missing HP Photosmart Software
Troubleshooting
204 Troubleshooting
Errors
This section ... • Power and connection messages • Ink cartridge and printhead messages
Product messages
The following is a list of product-related... • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage ...
User Guide - Page 261
...• Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to be missing or damaged • Printhead problem • Problem with the most... Print Properties dialog box. Click the Device Services tab. 5. In the Print Properties dialog box, click the Features tab, and ...
User Guide - Page 262
... resolved. • Solution 1: Load plain white paper • Solution 2: Contact HP support
Solution 1: Load plain white paper Solution: If you have color or photo paper loaded in the input tray. To align the printer from the HP Photosmart Software 1.
Errors 259
Troubleshooting Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from...
User Guide - Page 287
... 1. Make sure that the product is closed. Cause: There was a problem with the most likely solution first. Printhead problem Try the following solutions to : www.hp.com/support. Chapter 14 Solution 2: Contact HP support Solution: Contact HP support for information on . 2. Reinstall the printhead. Open the ink cartridge door.
284 Troubleshooting
Troubleshooting If the first...
User Guide - Page 292
... the most likely solution first. If prompted, choose your country/region, and then click Contact HP for information on page 127 Cause: The product was a problem with the printhead.
If the first solution does not solve the problem, continue trying the remaining solutions until the issue is turned on the ink cartridges • Solution...
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