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HP C5180 Support Question

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Question posted by 2kjussy on October 3rd, 2012

Incorrect Ink Cartidge (s)

why my printer HP photosmart says that the following ink catridge (s) is/are not intended for use in this printer , printer configured to use 363ink cartidge? and wats the meaning of 363?

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Answer #1: Posted by hzplj9 on October 3rd, 2012 12:31 PM

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363 relates to the HP series of numbering their ink cartridges. If you take a look at the link I have attached, there is all the information you need to identify what are the correct cartridges. HP cartridges will be identified by the printer through the chip fitted to the cartridge and then verified by the printer.

https://support.hp.com/us-en/product/details/hp-photosmart-c5100-all-in-one-printer-series/model/1153539

Related HP C5180 Manual Pages

Basics Guide - Page 4

... 2 Control panel features 4 Use the HP Photosmart software 5 Find more information 6 Access the onscreen Help 6 Finish setting up networking 7 Load originals and load paper 10 Avoid paper jams 12 Make a copy...12 Scan an image...13 Print 10 x 15 cm (4 x 6 inch) photos 15 Print from a software application 16 Replace the ink cartridges 18 Clean...

Basics Guide - Page 5

... that came with a USB cable, you can be used with memory card slots which enable you to produce high-quality color and black-and-white copies on your photos to fit a specific paper size, adjust the darkness of the copy, and use of the HP Photosmart software that allows printing. You can enlarge or reduce...

Basics Guide - Page 6

Basics Guide 3 HP All-in-One overview Label 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Color graphics display (also referred to as the display) Control panel Output tray (currently ...for the photo tray Photo tray Paper-length guide for the main input tray Ink cartridge door Memory card slots Glass Lid backing Label Description 1 Ethernet port 2 USB port 3 Power connection* 4 Rear ...

Basics Guide - Page 8

...the Scan Menu where you can select a destination for your scan. Start Copy Color: Starts a color copy. Zoom Out: Zooms out to show more information about the software, see...Print Photos button launches the Photosmart Express menu. When the HP All-in -One on or off. You can also use the arrow buttons to pan around the photo and select a different area to the device. Start Copy Black: ...

Basics Guide - Page 16

... control panel of the HP All-in -One. Using this happens, you can restore full functionality by starting the HP Photosmart Software. ● On a Mac, the software is always running. Load your original print side down on . When prompted, load your scanned images. Press Start Copy Black or Start Copy Color to a memory card 1. If...

Basics Guide - Page 17

...want to edit the photo before printing and wasting paper and ink on your original print side down in -One series Note Depending... 2. Press or to those connected through the network. 14 HP Photosmart C5100 All-in the right front corner of copies. The ... and then press OK. Use the arrows to print a date and time stamp on a network, do the following options, and then press OK...

Basics Guide - Page 19

...what your settings before printing and wasting paper and ink on a full-size sheet of these options, see the onscreen Help that came with the HP All-in-One. 8. This enables you can ...will print a 10 x 15 cm (4 x 6 inch) copy of paper or transparency film, or use special features. 16 HP Photosmart C5100 All-in -One overview Chapter 1 - When you are printing and whether you want , you ...

Basics Guide - Page 21

... (pink), or magenta, lift the appropriate latch in the center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 18 HP Photosmart C5100 All-in -One, to order cartridges , go to use only the ink cartridges that came with the ink in the print head assembly at first-time setup. Make sure...

Basics Guide - Page 22

... it by the handle, slide the ink cartridge into the slot that has the same shaped icon and color as the one you out of charge. Make sure that you recycle used ink cartridges free of its slot to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 5. Press down on the gray...

Basics Guide - Page 25

... prompts you to the computer using the uninstall utility provided when you disconnect the HP All-in -One series On the Windows taskbar, click Start, Settings, Control Panel. 2. Follow the onscreen instructions. 4. Troubleshooting and support 2 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational...

Basics Guide - Page 27

...When prompted, press to highlight Yes or No, and then press OK. 24 HP Photosmart C5100 All-in -One. Solution You must first install the software that came ...use appears, press OK. 5. It might take a few minutes for technical support. Troubleshooting and support For more information on calling for the HP All-in-One to highlight Set Language, and then press OK. 4. Press to turn the device...

Basics Guide - Page 28

... on the display that the ink cartridges are showing in the device. Solution Check that the printer alignment failed Cause The incorrect type of paper is unable to the HP All-in -One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ● I am using a cable modem without a router...

Basics Guide - Page 31

..., you must be used after device initialization and must use AutoIP to assign IP addresses to the other computers and to occur. 4. Gently push the door forward until it away from the HP All-in -One can damage the print mechanism. Ink cartridge messages The following ink cartridges cannot be replaced ● Ink cartridge problem ● Ink cartridge(s) are...

Basics Guide - Page 32

... so that you can resume printing. The HP All-in -One supports, see : Replace the ink cartridges The following ink cartridges cannot be cleaned. Contact HP customer support. Go to : www.hp.com/support If prompted, choose your device Calibration error Cause An incorrect type of ink. Solution If you might have color or photo paper loaded in this message...

Basics Guide - Page 34

... Cause An incorrect type of printer failure or damage attributable to help you use of nonHP ink will not be covered under warranty. HP recommends that are blocking the print head assembly, including any objects that you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of the device, until the...

Basics Guide - Page 35

... ink cartridges Wrong ink cartridge(s) installed Cause The wrong ink cartridge(s) are missing. Contact HP Support. Solution The first time you set up and use in the input tray when you align the printer, the alignment might be able to be cleaned. Troubleshooting and support Chapter 2 Solution If you have color or photo paper loaded in this device...

Basics Guide - Page 36

... The first time you re-create it? The ink in these ink cartridges is available to provide the following features: - Proactive device updates, support alerts, and HP newsgrams that are installed. Be prepared to all HP customers. Basics Guide 33 Troubleshooting and support If prompted, choose your device. Call HP support. Check the documentation that appear when...

Basics Guide - Page 38

...ink you are using...9679; Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input ...-size printing ● Method: drop-on-demand thermal inkjet ● Language: PCL3 GUI ● Duty cycle...paper and the amount of supported media sizes, see the printer software. Up to 30 25 Photo paper (236 gsm... the HP All-in-One are provided in the Readme file. HP recommends ...

Basics Guide - Page 42

... program 36 environmental specifications 36 G glass clean 20 H help use onscreen Help 6 Hewlett-Packard Company notices 2 I ink empty 30 replace soon 32 ink cartridges damaged 29 empty 30 error message 32 error messages 28 expired 30 HP ink depleted 31 incorrect 29, 32 missing 29 non-HP ink 30 replace 18 replace soon 32 troubleshoot 25 J jams, paper...

Basics Guide - Page 43

... 23 incorrect measurements 25 jams, paper 12, 25 language, display 24 network setup 25 printer alignment 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device 26 using a cable modem without a router 28 U uninstall software 22 USB cable installation 24 W warranty 34 wireless router 7 Z zoom button 5 40 HP Photosmart C5100...