HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by beeleecee on October 21st, 2012
How Do I Stop The Ink Cartridges From Popping Out?
Replacement ink cartridges refuse to stay in place and therefore jam. Cannot print as a result of this problem
Current Answers
Related HP C4780 Manual Pages
Reference Guide - Page 3
... automatically discover the product on a network
You can connect the HP Photosmart to a network connection
If you first install the HP Photosmart with the power adapter supplied by HP. Insert the product CD in printhead servicing, which prepares the device and cartridges for printing, and in the computer CD-ROM drive. 3. During installation of computers...
User Guide - Page 3
... documents 38
9 Reprint photos...43
10 Save photos...45
11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51
12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan...
User Guide - Page 49
... with cartridges
Work with cartridges
• Check the estimated ink levels • Replace the cartridges • Order ink supplies • Cartridge warranty information
Check the estimated ink levels
You can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: Ink from the cartridges is used in the printing process in a number of ink remaining in the cartridge after...
User Guide - Page 50
... with cartridges Open cartridge access door. Wait for black cartridge
48
Work with cartridges
1 Cartridge slot for tri-color cartridge 2 Cartridge slot for print carriage to move to release it, then remove it from slot. a. Check that power is on the cartridge to center of the product. Lightly press down on . 2.
Remove cartridge. Chapter 11
Replace the cartridges
To replace the...
User Guide - Page 52
... has been removed from the computer. Installed print cartridge Black print cartridge Tri-color print cartridge
Result
Colors print as grayscale. Cartridge information and links to exit ink-backup mode. If it is displayed and two print cartridges are installed in the HP Photosmart to online shopping also appear on ink alert messages. Ink-backup mode
Use the ink-backup mode to operate the HP...
User Guide - Page 63
..., see : "Check the estimated ink levels" on page 47 Cause: The print cartridges might start to curl, which could...cartridges.
For best results, do not need to stack up in the paper tray.
You do not allow printed photos to replace the cartridges until it stops at a time. When you purchased genuine HP print cartridges, go to avoid possible printing delays. Solve a problem...
User Guide - Page 64
....
62
Solve a problem Cause: The print cartridges needed to determine if there is a problem with the print cartridges. Click the Device Services tab. 5.
Load letter or A4 unused plain white paper into the paper tray. 2. The Printer Toolbox appears. 4. The product prints a print cartridge alignment sheet. 7. To clean the print cartridges from the HP Photosmart Software 1. Load unused...
User Guide - Page 65
...: Try the following: • Check the print settings to see if the color settings are running into each stage, review the quality of cleaning. Make sure you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. Depending on your software application, click Print. 3. In the Print Properties dialog box, click the Features tab...
User Guide - Page 76
...Install the tri-color print cartridge. You might need to the documentation that run in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated.
74
Solve a problem
Solve a problem
Chapter 12
...only the black print cartridge installed. You might also need to purchase more information, see: "Replace the cartridges" on your desktop.
User Guide - Page 79
... at: www.hp.com/recycle.
If you receive a low-ink warning message, consider having a replacement cartridge available to dry. Slide the paper forward until print quality becomes unacceptable. You do not need to replace the print cartridges until it on the underside or the edges, and place it stops.
Errors
77
Paper upside down Solution: Load paper in the...
User Guide - Page 80
... the On button stops flashing, the alignment is removed from the print cartridges • Solution 4: Check if print cartridges are fully inserted • Solution 5: Print cartridge might have colored paper loaded in the paper tray when you might be defective
Solution 1: Align newly installed print cartridges Solution: You must align the print cartridges to be replaced soon.
Recycle or...
User Guide - Page 85
Solve a problem
3. Allow the print cartridges to release it, and then pull it towards you push the print cartridge in firmly until it . 6. Do not leave a print cartridge outside the HP Photosmart for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Inspect the print cartridge contacts for ink and debris buildup. 5. Clean only the copper-colored contacts....
User Guide - Page 86
... the next solution.
84
Solve a problem The tape might have been removed from the print cartridges. If the tape is still covering the ink nozzles, carefully remove the tape from the copper-colored contacts, but still might cover the ink nozzles. Do not touch the ink nozzles or the copper-colored contacts.
1 Copper-colored contacts 2 Plastic tape with pink...
User Guide - Page 87
... product. 2. Remove and clean each print cartridge one at the same time. Hold the print cartridge by its sides. 7.
Allow the print cartridges to the center of the print cartridges are not installed or are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the slot. Wait until the print carriage is idle and silent...
User Guide - Page 89
...
Cause: When the product detected that only one print cartridge is installed, inkbackup mode is resolved. • Solution 1: Reinsert the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridge Solution 1: Reinsert the print cartridges
Solution: Remove and reinsert the print cartridges and verify that they are listed in place.
User Guide - Page 90
... copper-colored contacts. Check to make sure you open the print cartridge door to the far right side of compatible print cartridges, see the printed documentation that came with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
88
Solve a problem Check for possible damage to remove them.
2. The print carriage moves to access the print cartridges, it...
User Guide - Page 92
... slot. NOTE: Do not remove both print cartridges at a time. Inspect the print cartridge contacts for approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Dip a clean foam rubber swab or lint-free cloth into place.
90
Solve a problem Hold the print cartridge with the HP logo on the print cartridge to dry for ink and debris buildup. 5. Remove and clean...
User Guide - Page 95
... sure you do not remove the copper colored tape containing the electrical contacts.
1 Copper-colored contacts 2 Plastic tape with the product.
4. Do not touch the ink nozzles or the copper-colored contacts. Solve a problem
Also, make sure the print cartridges are installed correctly 1. Check for your product.
Remove the black print cartridge from the slot on . Make sure you...
User Guide - Page 99
... the product is still covering the ink nozzles, gently remove the clear plastic tape by using the correct print cartridges for changing. Solve a problem
Also, make sure the print cartridges are installed correctly 1. You might damage the product if the print cartridges are not docked safely when you do not remove the copper colored tape containing the electrical contacts...
User Guide - Page 101
...towards you out of the slot. Solve a problem
To clean the print cartridge contacts 1. Do not leave a print cartridge outside the HP Photosmart for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
99 NOTE: Do not remove both print cartridges at a time. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber...
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