HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by N8M2jchu on October 12th, 2013
My Photosmart C4780 Won't Shut Down Cartridge Problem
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Related HP C4780 Manual Pages
Reference Guide - Page 1
... install the software.
Printed in [country]
Printed in [country]
Printed in [country]
© 2009 Hewlett-Packard Development Company, L.P.
*XXXXX-XXXXX* *XXXXX-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX English
HP Photosmart C4700 series
1 Unpack
Important!
Reference Guide - Page 3
... the printing process in a number of different ways, including in printhead servicing, which prepares the device and cartridges for a wireless network installation. Once you have set up the HP Photosmart on the network you must install the HP Photosmart Software. To change a USB connection to 240 Vac Input frequency: 50-60 Hz Power consumption...
Reference Guide - Page 4
...make sure the power strip is installed. 4. If your default printing device: • Windows Vista: On the Windows taskbar, click Start, click...button too quickly. English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn on . Check the power cord.
&#... If it is switched on . The product might be a problem with the power outlet. 2. If you are still unable to ...
Reference Guide - Page 5
...the software: 1. Disconnect the HP Photosmart from your computer's CD drive. 2. Wireless connections Step 1: Determine if the product is unable to solve problems you have a wireless connection, ...start with step 1 and proceed through step 4 as necessary. Press button next to the device. English
Troubleshooting
Mac
If...
Reference Guide - Page 6
To connect the product to which the HP Photosmart is connected. Here is how to resolve some common issues that the ... before proceeding with the installation. English
Troubleshooting
Step 2: If you determined in English. • You may have a router problem. The product will use the product over the home network. • Security software may be prompted to the computer
using...
Reference Guide - Page 7
... in the exceptions list of the HP Photosmart from the network configuration report. 3.
To run the Network Diagnostic tool. Press button next to Print Network Configuration Page. 2. Sometimes, cycling the power will recover a network communication issue. • If the previous step does not solve the problem and you are included in this...
User Guide - Page 3
...network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12
4 How do I?...13
6 Print...photos...43
10 Save photos...45
11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51
12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print ...
User Guide - Page 5
... • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?" 1 HP Photosmart C4700 series Help
For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105
HP Photosmart C4700 series Help
HP Photosmart C4700 series Help
3
User Guide - Page 9
... you are prompted, connect the product to the network, install the software on your computer using a wireless router or access point. Add the HP Photosmart to correct the problem, and then try again. 3. Insert the product Software CD in the box. When the setup is finished, you created on each computer that...
User Guide - Page 11
... access points are prompted, connect the product to the network. j. Follow the instructions on a networked computer 1.
If the HP Photosmart has not been connected to a network, follow the prompts to correct the problem, and then try to these drives before installing the software.
Quit all applications running on your computer is currently...
User Guide - Page 13
... referred to as the tray extender) 9 Cartridge door 10 Cartridge access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.)
Get to know the HP Photosmart
11
Get to know the HP...
User Guide - Page 52
.../buy/ supplies.
Related topics "Replace the cartridges" on page 48
Work with cartridges
50
Work with only one print cartridge. Ink-backup mode
Use the ink-backup mode to operate the HP Photosmart with cartridges For more information about purchasing cartridges. Installed print cartridge Black print cartridge Tri-color print cartridge
Result
Colors print as grayscale. If it is removed...
User Guide - Page 64
... the paper tray when you are still noticing a problem, print a self-test report to replace the print cartridges. To align the print cartridges from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. NOTE: If you have colored paper loaded in the print cartridges, but you align the print cartridges, the alignment will fail.
User Guide - Page 71
...and the back of the document lid. Solve a problem
Text is incorrect or missing
Try the following is a... Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors
69 Errors
This section contains the following categories of...; General user messages • Paper messages • Print cartridge messages
Product messages
The following solutions. • Solution 1: ...
User Guide - Page 79
... return and recycling information, visit us at: www.hp.com/recycle. Errors
77 Cause: Paper in the paper tray was in wrong slot • Print cartridge problem • Previously used in another product, the ink level indicator may be inaccurate or unavailable. If you receive a low-ink warning message, consider having a replacement...
User Guide - Page 85
... minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
8. Allow the print cartridges to release it, and then pull it . 6. Solve a problem
3. Dip a clean foam rubber swab or lint-free cloth into place. Errors
83 NOTE: Do not remove both print cartridges at a time. Do not leave a print cartridge outside the HP Photosmart for more than...
User Guide - Page 87
... of the product. 3.
Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. To clean the print cartridge contacts 1.
Turn on the print cartridge to release it, and then pull it . 6. The print carriage moves to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
85...
User Guide - Page 92
... down on top, and insert the print cartridge back into place.
90
Solve a problem Do not leave a print cartridge outside the HP Photosmart for more than 30 minutes. 4. Hold the print cartridge by its sides. 7. Remove and clean each print cartridge one at the same time. Clean only the copper-colored contacts. Make sure you push the...
User Guide - Page 96
... country/region, and then click Contact HP for information on calling for the tri-color print cartridge on the right. Cause: The indicated print cartridges were installed incorrectly. Then push the print cartridge forward until the issue is causing the problem.
If so, try the following solutions to : www.hp.com/support. Reinsert the print...
User Guide - Page 101
... for more than 30 minutes.
4. Clean only the copper-colored contacts. Solve a problem
To clean the print cartridge contacts 1. NOTE: Do not remove both print cartridges at a time. Lightly press down on the product and open the print cartridge door. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Allow the print...
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