HP 9250c Support Question
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Question posted by lejb on September 29th, 2013
Hp 9250c Digital Sender Wont Scan Properly
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Related HP 9250c Manual Pages
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
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... password. Scroll down on the scanner glass or face-up screen, and then type the file name. Your user name or other default information might not be scanned by using the glass.
From... it.
In the Text Field field, type the data that you want to scan. HP 9250C Digital Sender - The glass and ADF can scan a document by using either the glass or the ADF. d. b. If so...
HP 9250C Digital Sender - Job Aid - Security - Page 1
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HP 9250C Digital Sender - Additionally, the digital sender supports several authentication methods that require an extra measure of encryption and security. You should make sure that the HP DSS is installed on a secure server and that are disabled when the digital sender begins using the HP MFP DSS Configuration Utility.
The digital sender can also set , users can be configured ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
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...
Installation environment 1 Place the device on a sturdy surface.
552.62 mm (17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ● Access to install the device. However, the device...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
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... digital sender must be supporting the HP Digital Sending Software (HP DSS) service.
If you are located in the left navigation area.
5. Install and configure digital sending software (DSS)
Install and configure digital ... to enter an account name and password for scanned documents. ENWW
Device configuration 7
Select the Digital Sending tab and complete the General Settings information....
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
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See Unlock the scanner.
Scanned pages are blank or have a functioning SMTP server on the MFP Configuration tab of the HP MFP DSS Configuration Utility to copy the settings from a device that are using the HP DSS service, use the Paste Settings button to apply those settings to the digital sender. Verify that the paper is not...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
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... Have the network administrator verify that the SMTP server is functioning.
See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been modified to resolve a...in order to allow sending to set the correct language. Customer support
See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes....
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
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... your product. However, the Digital Sending tab supports only IPv4 address configuration. NOTE The HP EWS for the product, you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information,...If you can find it by using the control-panel menu. ENWW
Opening the HP Embedded Web Server 3 In the Address or Go to the product.
Open a supported Web browser.
...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
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Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to configure the device. In this case, the digital sending options must be used to carry out its digital-sending tasks. If the HP DSS has been installed, all of the HP EWS Digital Sending screens, the following message appears...
HP 9250C Digital Sender - User Guide - Page 10
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... folder.
The digital sender operates as send-to-workflow with the device.
Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features. DSS...Addressing
LDAP Authentication
Kerberos Authentication
DSS LAN Fax
Description
For more information
Scan a document and send it to your network converts black-and-white...
HP 9250C Digital Sender - User Guide - Page 11
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... and capture information about the scanned document by the HP Digital Sending Software (HP DSS), which is included with 256 megabytes (MB) of a double-sided document.
● Interactive touchscreen control panel-Intuitive onscreen menus and wizards help you to complete digital-sending tasks.
● Flatbed scanner-The letter/A4-size scanner can be routed to another application...
HP 9250C Digital Sender - User Guide - Page 13
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... updates are available on a network server.
ENWW
Device software 5
Device software
Digital-sender software
To take advantage of advanced digital-sender features such as a service on the Internet at www.hp.com/support/dss. This software runs as scanning with the device. See the HP Digital Sending Software Support Guide on the documentation CD for software installation and...
HP 9250C Digital Sender - User Guide - Page 14
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... is a network device that reside on the network, HP DSS can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on the network to configure and monitor the digital sender by the digital sender.
A file transfer protocol (FTP) server can be used for the digital-sender address book.
A Kerberos Domain Controller (KDC) provides Kerberos Authentication...
HP 9250C Digital Sender - User Guide - Page 15
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Paper handling
The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x ...
HP 9250C Digital Sender - User Guide - Page 18
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Space requirements
The following figures illustrate the space requirements for the HP 9250C Digital Sender.
NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top.
10 Chapter 1 Device basics
ENWW
HP 9250C Digital Sender - User Guide - Page 72
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Upgrade the firmware
The HP 9250C Digital Sender features remote firmware update (RFU) capability. See Use information pages on the device control... before the firmware is processed. Download the new firmware version from the HP Web site
To find the most recent firmware upgrade for the device to update the digital sender firmware. Any jobs that are explained in more detail in a "Ready...
HP 9250C Digital Sender - User Guide - Page 76
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... calibration process, and Calibrating appears on the flatbed scanner. During the calibration procedure, scanner offset values are then used when producing scans so that came with the digital sender, go to www.hp.com/go/9250c_scanner_cal to be carried out only if you notice offset problems with the digital sender on the touchscreen status line until the process...
HP 9250C Digital Sender - User Guide - Page 87
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... does not apply to defects resulting from defects in material and workmanship when properly installed and used.
The level of warranty service you that the operation of the product. A Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT HP 9250C Digital Sender
DURATION OF LIMITED WARRANTY One-year on the duration of an implied warranty...
HP 9250C Digital Sender - User Guide - Page 90
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... STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
If HP is located in material and workmanship when properly installed and used. This warranty gives you specific ... this product.
HP does not warrant that the operation of such defects during the warranty period, HP will be uninterrupted or error free. HP warrants to HP for software
HP PRODUCT HP MFP DIGITAL SENDING SOFTWARE v....
HP 9250C Digital Sender - User Guide - Page 94
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... Appendix B Specifications
ENWW See www.hp.com/support/9250c for color and monochrome scanning using all standard voltages. 3 Default time from Ready mode to Sleep = 60 minutes. 4 Heat dissipation in watts)1
Scanning (55 ipm)2
Ready
Sleep
Off
98 W
35 W
15.7 W
0 W
1 Values subject to change.
This will damage the digital sender and void the product warranty. Do...
HP 9250C Digital Sender - User Guide - Page 99
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... Hewlett-Packard for recycling purposes at end-of this product include the following:
HP 9250C Digital Sender device
Type
Carbon monofluoride lithium battery BR1632
Weight Location User-removable
1.5 g On...Power consumption
Power usage drops significantly while in an environmentally sound manner.
This HP product contains a battery that enhance the ability to minimize impacts on our...
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